The Elder Scrolls Online

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5 day early access is a BONUS

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Valn
Valn
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DIGITAL PRE-PURCHASE BONUSES + EXPLORER'S PACK
5 DAYS EARLY GAME
ACCESS
Note the word BONUS.

For pre ordering the game (buying the game before release day) you were given a BONUS of 5 days early access, not included in the price. It's just a little BONUS for pre-ordering the game.

Stop complaining about something you got for free (5 days early access).
  • ariantes22b16_ESO
    ariantes22b16_ESO
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    Not according to EU law, it isn't. This is a sale incentive and as such integral part of the deal. In addition, this is not a pre-order but a pre-purchase.
  • seangcxqb14_ESO
    seangcxqb14_ESO
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    If they knew it would be intermittent, they should have specified that when people paid for it.
  • Tavore1138
    Tavore1138
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    There's a troll in the dungeon...
  • CrazyRoyal
    CrazyRoyal
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    I completly agree with you Valn, just made myself a post about this
  • Petros
    Petros
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    Agreed
    "Our light will bring the dawning of a new hope!" ~ Petros Fordring -The Order of Mundus
    - VR16 Imperial Dragonknight (DC -NA) & The One Handed Tank
  • ElliottXO
    ElliottXO
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    You don't get anything for free in this world. Early access is part of the deal. It encouraged people to bind their money months in advance.

    Just because you call it bonus does not mean you don't have to deliver. People paid for it.
  • peterjameson
    peterjameson
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    we paid for the game. the 5 days was not free. it was what we got extra for prepaying.
  • Soliss
    Soliss
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    You didn't get it for "free". The requirement was to purchase the product early.

    Money has a time value. If you won the lottery today and were given an option of $1 million today or $1 million at some future point, you'd take the today option. I use money at a higher scale than an individual because while the money doesn't seem that much to you, when you multiply it out by tens and hundreds of thousands of people then it actually is worth a great deal.

    The Early Access "bonus" was an incentive to purchase something. Like if you signed up for a checking account at the bank and they gave you a "free toaster". You should still have every expectation of your "gift", "bonus" etc working correctly.
  • RamzaBehoulve
    RamzaBehoulve
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    European laws are pretty clear about purchase incentive actually. It's not considered a bonus at all.
    Edited by RamzaBehoulve on April 3, 2014 6:22PM
  • WarMacheen
    WarMacheen
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    I got 0 days of early access. I can't even download the damn game
  • Elvikun
    Elvikun
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    Actually, you kinda refuted yourself up there. Yes, it says it contains Explorer's pack AND bonus AND early acces, just as you say.
    Edited by Elvikun on April 3, 2014 6:23PM
    Failing is a lifestyle too.
  • Lanae
    Lanae
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    Valn wrote: »
    DIGITAL PRE-PURCHASE BONUSES + EXPLORER'S PACK
    5 DAYS EARLY GAME
    ACCESS
    Note the word BONUS.

    For pre ordering the game (buying the game before release day) you were given a BONUS of 5 days early access, not included in the price. It's just a little BONUS for pre-ordering the game.

    Stop complaining about something you got for free (5 days early access).

    Not really no. The way it is worded I get Digital pre-ordered bonusses + Explorer pack + 5 Days early access. So no the purchases included early access.
    Also nowhere does it say UP to 5 days of early access. It says 5 days early access.

    Even IF you are right there is no reason why the word Bonus would imply that it should not work. You get it; it should work. There is no wording here that states that the access may or may not work.

    On multiple levels you are pretty much wrong. By your logic you purchases a load of 1's and 0's which may possibly be a game that you might possibly be able to play. I am not sure I wanna live in a world with so many uncertainties.
    Edited by Lanae on April 3, 2014 6:23PM
  • ArcheKnight
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    It should always be noted that there are no free "bonuses" in sales. It might be discounted so as to keep the total price of the package the same, but it is not a free bonus. Think of it like part of your payment is going to keeping the server going during early access. These were incentives for investing in the game pre-release, and as such are not free, just packaged.

    But I also don't think that the down time is severe enough to worry about. It is always prime-time somewhere and unless every MMO goes the way of GW2 with no true down time, patches and updates will always effect SOMEBODY's prime-time.
  • Egdod
    Egdod
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    Not according to the law in the US. If it's advertised as included with the game for the price you pay. The word bonus does not mean you may get it, or we are being nice and including it. It means for the price you are getting an added feature those who did not pay as much are getting.

    This would not even be difficult for a second year law student to argue
  • Ragnar_Lodbrok
    Ragnar_Lodbrok
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    ariantes22b16_ESO wrote: »
    Not according to EU law, it isn't. This is a sale incentive and as such integral part of the deal. In addition, this is not a pre-order but a pre-purchase.

    The EU is so great they tax you for playing video games. Or the charge you by the Mb for internet. Great place that.
  • Timowadeb16_ESO
    Timowadeb16_ESO
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    Guys calm down :) The only thing im unhappy about is the lack of notice for downtime. Nothing else, just give us more notice and explain why such things are happening like the guild shutdown and mail shutdown..
  • Jake71887
    Jake71887
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    I agree, but at the same time I feel the complaints are justified. There is certainly better ways they could handle maintenance, then the way they have been. It's like they treat every maintenance as an emergency one, even if it's planned.
  • KerinKor
    KerinKor
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    ariantes22b16_ESO wrote: »
    Not according to EU law, it isn't. This is a sale incentive and as such integral part of the deal. In addition, this is not a pre-order but a pre-purchase.
    Er, pre-order and pre-purchase mean the same thing, any semantic differences you care to waste your time arguing vanish once the item is delivered which it has been legally.

    Also, unless the pre-release price is higher than the normal price it would be hard to argue we PAID for any of the Explorer's Pack which ES is part of.

    The EU 'law' being referred to doesn't say what is being asserted.

    Edited by KerinKor on April 3, 2014 6:26PM
  • Timowadeb16_ESO
    Timowadeb16_ESO
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    I agree yes
  • SilentVigil
    SilentVigil
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    Valn wrote: »
    DIGITAL PRE-PURCHASE BONUSES + EXPLORER'S PACK
    5 DAYS EARLY GAME
    ACCESS
    Note the word BONUS.

    For pre ordering the game (buying the game before release day) you were given a BONUS of 5 days early access, not included in the price. It's just a little BONUS for pre-ordering the game.

    Stop complaining about something you got for free (5 days early access).

    In some of their ads they just advertised (only) the early access - so does that mean the other items were bonuses then?

    If people wanted the early access part then that is what they paid for. You don't own the game only the right to play it so having early access to play is as tangible as anything else.
    Edited by SilentVigil on April 3, 2014 6:26PM
  • Lenthas
    Lenthas
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    If you are so blinded by the words "bonus" and "free", you clearly don't understand how the world works, NOTHING is truly free or bonus, those words are used as an excuse so they don't get punished for messing up that specific item they claim as "free" or "bonus".
  • Aynen
    Aynen
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    It was a bonus to THEM to receive full payment in advance of release from me.

    It was a bonus to THEM to receive and extra $20 from me for a collector's edition.

    Buying and selling is a two-way street.
    The sheep love to speak in terms as if this was a charity event and not a business where payment was received for services rendered. Keep grabbing your ankles though, corporations and governments love people like you.
  • Valn
    Valn
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    peterjameson wrote: »
    we paid for the game. the 5 days was not free. it was what we got extra for prepaying.

    exactly...extra..therefore it was a bonus.

    the early access is purely for marketing, to get people to pre order the game. There won't be a 5 day early access bonus tomorrow because it's already happened!

  • zamiel
    zamiel
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    It would only be a bonus if you could prepurchase early, but make your payment on 4/4/14.
    This is not the case, so it's not a bonus. Quit whining, they offered us something which they failed to provide.
  • tonyglissonb14_ESO
    tonyglissonb14_ESO
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    but we did not get our 5 days did we
  • Grageeky
    Grageeky
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    Valn wrote: »
    DIGITAL PRE-PURCHASE BONUSES + EXPLORER'S PACK
    5 DAYS EARLY GAME
    ACCESS
    Note the word BONUS.

    For pre ordering the game (buying the game before release day) you were given a BONUS of 5 days early access, not included in the price. It's just a little BONUS for pre-ordering the game.

    Stop complaining about something you got for free (5 days early access).

    You are wrong in both your argument and in telling people what to do.
    "Perhaps his egg spent too much time in the shade before his hatching." -Wareem-
  • Spiderg1rl
    Spiderg1rl
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    Just because people pre-ordered for the benefits does not mean they didn't spend more than they would have elsewhere to not get the same benefits. That makes the purchase through the chosen method something you've paid more for.

    There is no way the game would have been £50 on release in most places. In fact the game is £35 on Amazon UK. That's actually a huge mark up for early access and the benefits that came with it. To look at the Imperial edition is another £20 (£70) which is the cost of two copies of the game elsewhere. To take away 4 hours of the benefit in EU prime time is actually meaning we may have wasted some of our money.
  • Jake71887
    Jake71887
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    tonyglissonb14_ESO wrote: »
    but we did not get our 5 days did we

    Depends on how you look at the wording.. You take it to mean 5 days of early access... Whereas it could also be taken as you get to start 5 days early. The latter criteria has certainly been met.

  • Hidden_Logic
    Hidden_Logic
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    My early access experience made it clear i dont want to be a costumer anymore next month
  • Valn
    Valn
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    Grageeky wrote: »
    Valn wrote: »
    DIGITAL PRE-PURCHASE BONUSES + EXPLORER'S PACK
    5 DAYS EARLY GAME
    ACCESS
    Note the word BONUS.

    For pre ordering the game (buying the game before release day) you were given a BONUS of 5 days early access, not included in the price. It's just a little BONUS for pre-ordering the game.

    Stop complaining about something you got for free (5 days early access).

    You are wrong in both your argument and in telling people what to do.

    Actually, I'm right.

    The pre-order bonus items were stuff given to you if you pre ordered the game. The act of pre ordering the game gave you these unique items, the same as being given free coupons if you buy 10 or more rolls of toilet paper. Can you get these items in game if you buy the game say next week? No, because they aren't included with the game.
This discussion has been closed.