Miswar wrote: »

Can we get an actual detailed update what is causing this and what steps are taken at the moment?

Also ETA... this is not minor issue so would expect daily updates.

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unfortunately NO, we cant. As with bug detection and fixing... its mostly a trial and error format. You change one thing... see if it was causing the issue... if not then change it back and test another thing. The problem is if you change more than one thing at a time you don't know what change affected the outcome. So its a slow process to say the least.

Also, I get the feeling they dont have a QA department... [removed bashing comment]

ZOS_GinaBruno wrote: »

Hi everyone,

At this time, we've gathered all the information we needed since disabling the previously-mentioned feature last week. We'll have a fix for the issue that was causing some crashes and freezing stemming from this issue, along with a handful of others, in the next incremental patch. We're still on track to release this patch the week of July 16, in 2 weeks.

Non committal very vague response. To be honest. There is no answer on to what was causing the issue and there is no certainty that their fix will work.

While they "think" their fix might work they are not sure... another sign they don't have an internal QA department. If they did... they would KNOW their fix would work because they would be able to recreate the issue and test their fix across multiple situations in order to check that their fix holds up.

Also, they say their fix is for "some" crashing and freezing.... honestly at this point I have NO CONFIDENCE in their ability to fix the issue...the only thing I am confident that ZOS will do is push out more paid DLC and make sure there is shiny new stuff in the crown store to sell.

I understand the concept of "don't shoot the messenger"....but what I understand more is "actions speak louder than words" and while thanking people for their patience is nice.... its doesn't fix the issues and bugs... and neither does ZOS.

ZOS_GinaBruno wrote: »

Hi everyone,

At this time, we've gathered all the information we needed since disabling the previously-mentioned feature last week. We'll have a fix for the issue that was causing some crashes and freezing stemming from this issue, along with a handful of others, in the next incremental patch. We're still on track to release this patch the week of July 16, in 2 weeks.

And you are sure this is a fix, how are you testing

Well they have no idea, they let condole get too far out of hand instead if trying to stay on top of it same with console customer service. Most mmos would be handing out freebies over this etc, but not ZoS bc I garantee they do not view eso plus as a subscription, more like something they force you to use for inventory management otherwise the game is more annoying then the bugs they ignore.

What happens to midyear mayhem if they dont get this fix right @ZOS_GinaBruno?

ZOS_GinaBruno wrote: »

Hi everyone,

At this time, we've gathered all the information we needed since disabling the previously-mentioned feature last week. We'll have a fix for the issue that was causing some crashes and freezing stemming from this issue, along with a handful of others, in the next incremental patch. We're still on track to release this patch the week of July 16, in 2 weeks.

“We’ll have a fix for the issue that was causing SOME crashes and freezing.” So, by this you mean not all of the freezing will be fixed?

dotme wrote: »

ZOS_GinaBruno wrote: »

We're still on track to release this patch the week of July 16, in 2 weeks.

So a total of almost six weeks of this nonsense? After 4 weeks in November of permanent load screens? Is there no way to expedite? Please?

Not shooting the messenger. Leadership at ZOS is responsible for this. I'm not a very happy customer.

in all fairness SOME of the time, not all, is due to having to wait for sony and microsoft to approve any software introduced to their networks. It basic network security... you don't want code operating on your network that can have a backdoor or expose an exploit on the network itself.

Im not defending them... I honestly have a low opinion of them, not bashing this time... its just an opinion, but I also don't believe in pilling up blame just because im not happy. To be fair I believe it takes somewhere around 2 weeks once submitted to be approved and disseminated into their systems. That is assuming that everything is a go the first time.... all the security certs are present , etc.

Apache_Kid wrote: »

Dravynn2525 wrote: »

dotme wrote: »

ZOS_GinaBruno wrote: »

We're still on track to release this patch the week of July 16, in 2 weeks.

So a total of almost six weeks of this nonsense? After 4 weeks in November of permanent load screens? Is there no way to expedite? Please?

Not shooting the messenger. Leadership at ZOS is responsible for this. I'm not a very happy customer.

in all fairness SOME of the time, not all, is due to having to wait for sony and microsoft to approve any software introduced to their networks. It basic network security... you don't want code operating on your network that can have a backdoor or expose an exploit on the network itself.

Im not defending them... I honestly have a low opinion of them, not bashing this time... its just an opinion, but I also don't believe in pilling up blame just because im not happy. To be fair I believe it takes somewhere around 2 weeks once submitted to be approved and disseminated into their systems. That is assuming that everything is a go the first time.... all the security certs are present , etc.

https://www.resetera.com/threads/sony-and-microsoft-now-offer-same-day-patch-certification-for-developers.42665/

ahh that's new... ok disregard what I said about two weeks lol.

ZOS_GinaBruno wrote: »

Hi everyone,

At this time, we've gathered all the information we needed since disabling the previously-mentioned feature last week. We'll have a fix for the issue that was causing some crashes and freezing stemming from this issue, along with a handful of others, in the next incremental patch. We're still on track to release this patch the week of July 16, in 2 weeks.

Just read the PC/Mac patch notes, and that makes no mention of crashes and freezes.

https://forums.elderscrollsonline.com/en/discussion/422896/pc-mac-patch-notes-v4-0-11#latest

PS4 and Xbox typically gtb the same patch as the aforementioned a few weeks after that patch. Can we assume then that we're getting a different patch?

Xbox one EU

Didn’t crash at all last night and I was on 1800hrs to 2200hrs.

I don’t enter a single keep or outpost... just stuck to the outskirts of contested keeps and outposts... still got defensive/offensive ticks with zero crashing.

Also spent a lot of time on resources farming kills and ap... zero crashes.

So do people realize now that Zos doesn’t put resources into something if it doesn’t yield money aka pvp. Tbh guys the patch that will come out more than likely still won’t work so be prepared for that. The only way to achieve our goal of a stable game would be to boycott the crown store and eso plus. This especially applies to the people who don’t do competitive pvp or pve but just vanilla zone quests. Please stop buying things from Zos until this bs is fixed.

Played in Vivec Xbox NA this morning. Already froze 3 times within 20 min.

5 min after maintenance today:

Thing is, ZOS always talk about fixing freezes and crashes. But they have never mentioned invisible players with any single word.
What should it be to fix freezes and crashes, when we still have invisible players?

https://youtu.be/E-eKjObwEd0