My guess would be that it is related to them getting ready to push a new patch. But I really have no idea why it shouldn't allow you to begin your installation and get the patch later.

Mine started patching. Then it stopped because of some 'WebGet request failed' error. So I relaunched my client. Now I can't update because of I'm getting the 102 error. I've restarted the client a few times now. I also reconnected to my ISP.

What I did try is go to Settings > Auto Update "Never" and then relaunched the client. I hit UPDATE button and now it's trying to download the patch again. I am still getting the WebGet request failed though but at least it's not Error 102. I'll try another ISP and see if that works.

I've tried reinstalling, installing to a different drive, turning off auto update, uninstall from control panel, uninstall directly from the folder using the provided uninstaller, clicked repair and nothing, clicked installer help and nothing, contact customer support and nothing. I'm going to bump the hell out of this until someone takes notice

I've been dealing with this for about 24 hours. If there isn't a fix, then refund it is. First day of head start is out the window

This is what I get on ping and tracert, all appears normal.

C:\Users\pc>ping 117.104.138.26

Pinging 117.104.138.26 with 32 bytes of data:
Reply from 117.104.138.26: bytes=32 time=67ms TTL=54
Reply from 117.104.138.26: bytes=32 time=67ms TTL=54
Reply from 117.104.138.26: bytes=32 time=68ms TTL=54
Reply from 117.104.138.26: bytes=32 time=68ms TTL=54

Ping statistics for 117.104.138.26:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 67ms, Maximum = 68ms, Average = 67ms


Tracert shows no lost packets, 11 hops to destination 70ms is highest across all instances.

Again this isn't a connection problem, ResMon shows firewall status: "allowed, not restricted"

Ports have been forwarded, and yet here I sit with no game.

Mine just started working, they are at least working to fix all the bugs best of luck to the rest of you, I mentioned this problem on facebook and twitter.

Bump, because it's still not working and there has been nothing from support since their first completely useless email

I would also like to add that my first email from yesterday was never answered, only the second one from the flurry I sent today. I also left information for them to call me to try and get this sorted out via their support phone option. I'm going to give you guys another couple of hours to at least respond to this thread or my emails, or call me.

WarMacheen wrote: »

Bump, because it's still not working and there has been nothing from support since their first completely useless email

I would also like to add that my first email from yesterday was never answered, only the second one from the flurry I sent today. I also left information for them to call me to try and get this sorted out via their support phone option. I'm going to give you guys another couple of hours to at least respond to this thread or my emails, or call me.

That really is useless. I can't stand generic replies with such false cheeriness. They really have got be less stupid in their approach, read and reply what the problem is about and be real about how they talk to people. I'd suggest deleting the registry keys for anything Bethesda, Zenimax and ESO, but I think we're beyond that. I know I had to uninstall and re-install twice cos something went wrong and when it asked if I wanted to overwrite the existing launcher installation, it missed off the buttons for "OK" and "Cancel"

you are causing to much of a load on the server from your location... Mega servers don't work.. for high populations.. only work with low population.. every game using mega (shard) servers fails on lunch.. every game.. so you'll alway have lag.. i have a 1.7MBs connection to the game server...so whats the deal.. well they have too much memory. not enough processing power... data get choked off....