Taleof2Cities wrote: »Did you actually create a support ticket, @Romo?
If so, the mods can probably help move it along if you post it in the thread.
Saying you "tried to send message to support" isn't the same as creating an actual ticket.
whiskeyalpha wrote: »Yeah, I'm in the same boat. Sent a ticket off to support, but the only thing I got in response was a robot message.
Your ticket #180615-004651 is still open with customer support. While you are waiting to hear back from support, please make sure you've tried the following when requesting the access code.
- Add "[email protected]" to your email account's list of approved e-mail senders.
- Check your spam or junk mail folders.
- If you are using Gmail with the Inbox categories feature, also check your Social folder.
- If you are using a firewall or anti-virus, temporarily disable them before requesting a new code.