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  • idrankyourbeer
    idrankyourbeer
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    DenMoria wrote: »
    Yes. Yes the did.
    ZOS_Ridout wrote:
    I can get a part of this.

    The crown store is not intended to be intrusive. We do not direct the player to it or pop it up in front of you when you run out of potions.

    Its just there when you want it.

    did he really just say this?!?


    wow what a circus act. i guess we cant even expect something as simple as an ETA as to when they are going to rectify this. but i guess it would be easier for them to just scrub any mention of it in the original statement and pretend like it never happened so they can move on with their agenda here.
  • Iluvrien
    Iluvrien
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    ZOS_Ridout wrote:
    I can get a part of this.

    The crown store is not intended to be intrusive. We do not direct the player to it or pop it up in front of you when you run out of potions.

    Its just there when you want it.

    did he really just say this?!?

    It is from the Tamriel Unlimited AUA on Reddit. It isn't new information, it is part of the reassurance they gave those of us who were worried about the encroachment of the Crown Store when it was first released 3 years ago.
  • Anastian
    Anastian
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    I am not mad about the advertisement the first time I log in each day, that's perfectly fine. I get my daily rewards, perhaps scroll through the stuff, and that's it.
    Having it on every character swap is annoying though. Very much so.
    Once or twice a day (when Crown store updates) would be good in my opinion
  • Anastian
    Anastian
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    Just making sure everyone saw this post from last week...
    Thanks so much for providing your feedback on the new announcement window. It’s worth mentioning this is only partially populated, and once the Daily Login Rewards is activated next week, this will be a place where you can also easily see which rewards are available to claim in addition to what’s currently being displayed. It will also provide some additional real estate to showcase in-game events when they’re active, and featured Crown Store items so you don’t miss out.

    That said, we agree that this window is appearing too frequently and are working on making some adjustments. The plan is to have it only display once per account either when we’ve changed the featured products, or when a daily reward is available for you to claim. This work is in progress and will be implemented in a future incremental patch.

    There lol, they already made my wish come true <3
  • Elsonso
    Elsonso
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    Iluvrien wrote: »
    ZOS_Ridout wrote:
    I can get a part of this.

    The crown store is not intended to be intrusive. We do not direct the player to it or pop it up in front of you when you run out of potions.

    Its just there when you want it.

    did he really just say this?!?

    It is from the Tamriel Unlimited AUA on Reddit. It isn't new information, it is part of the reassurance they gave those of us who were worried about the encroachment of the Crown Store when it was first released 3 years ago.

    Literally, part of his statement still applies. The game does not direct the player to the Crown Store when you run out of potions. The spirit of the statement is dead, buried, and warded against being raised. Now, his team is just pleased when not too many people are driven away by the marketing.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • Iluvrien
    Iluvrien
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    Iluvrien wrote: »
    ZOS_Ridout wrote:
    I can get a part of this.

    The crown store is not intended to be intrusive. We do not direct the player to it or pop it up in front of you when you run out of potions.

    Its just there when you want it.

    did he really just say this?!?

    It is from the Tamriel Unlimited AUA on Reddit. It isn't new information, it is part of the reassurance they gave those of us who were worried about the encroachment of the Crown Store when it was first released 3 years ago.

    Literally, part of his statement still applies. The game does not direct the player to the Crown Store when you run out of potions. The spirit of the statement is dead, buried, and warded against being raised. Now, his team is just pleased when not too many people are driven away by the marketing.

    Yes, if you take it as two separate statements:
    1. We do not direct players to the crown store.
    2. We do not pop it up when you run out of potions .

    ...then statement 2 still applies. Statement 1 is in a lead-lined box in the depths of Oblivion.
    Edited by Iluvrien on June 7, 2018 11:56PM
  • Kuwhar
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    Sorry Bob, but we have to let you go. Im sure your family will be alright.

    We didnt have any ads in game though, that should make you feel better.

  • Jaraal
    Jaraal
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    Gythral wrote: »
    15 pages. Unreal.

    ZOS is a business. They need to make money. One clicky upon login about Crown Store offerings isn't game breaking. Chances are you click about 100x more than this in one Stamblade rotation.

    It is not unethical or unheard of for a company to have some self promotion in their content. The amount of complaining in this thread borders on the absurd. Get over it.

    They are making money,
    Also many of those objecting have the content that is being rammed into our faces, & probably ESO+ as well

    The advertising should be being about getting non-players to buy the game etc
    not every time I log onto a character, and for some that will be 30 or more changes in 2 short sessions as they do writs & collect the hireling mail, then later collecting the 2nd round of mail.

    This is a AAA game not a f2p piece of shovelware but atm it is looking more like that shovelware & the longer it goes on the fewer are going to want to see this or put money into it

    The advertising needs to be both external (To attract new players) and internal (To get existing customers to spend more money). That's how any sensible business works.

    This is free advertising for them. It makes perfect business sense for them to post up this ad upon login. It makes no difference whether they are an AAA game or a F2P game... They absolutely should be advertising their Crown Store offerings to us.

    We do not stand on some incredible high moral high ground that puts us above having to deal with some VERY MINOR advertising. Your fingers will not break from one additional click.

    Nobody complained about the small, once per account login window, because it didn't block your view of the game, or scream LOOK AT MEEEE!! like the obnoxious new eyesore does, several times per play session. Nobody is denying Zenimax's right to advertise their products..... only the sleazy, shameful new means by which they are going about it. I'm sure the content developers and loremasters are not happy about how their product they worked hard to create is being represented as a desperate cash shop with an incidental game on the side, either.
  • Arizona_Steve
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    I have not logged in for the last three months, but was thinking of buying Summerset...

    As of five minutes ago ESO is no longer installed on my system.

    I hate Hate HATE advertising. The previous incarnation was tolerable, but this one not only oversteps the line but leaps miles beyond it. There should be NO advertising in games that I have paid for. Leave that to the pond scum that peddle free-to-play games.
    Edited by Arizona_Steve on June 8, 2018 12:42AM
    Wannabe Thalmor - Altmer MagSorc
  • MerlinPendragon
    MerlinPendragon
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    Iluvrien wrote: »
    Gythral wrote: »
    15 pages. Unreal.

    ZOS is a business. They need to make money. One clicky upon login about Crown Store offerings isn't game breaking. Chances are you click about 100x more than this in one Stamblade rotation.

    It is not unethical or unheard of for a company to have some self promotion in their content. The amount of complaining in this thread borders on the absurd. Get over it.

    They are making money,
    Also many of those objecting have the content that is being rammed into our faces, & probably ESO+ as well

    The advertising should be being about getting non-players to buy the game etc
    not every time I log onto a character, and for some that will be 30 or more changes in 2 short sessions as they do writs & collect the hireling mail, then later collecting the 2nd round of mail.

    This is a AAA game not a f2p piece of shovelware but atm it is looking more like that shovelware & the longer it goes on the fewer are going to want to see this or put money into it

    The advertising needs to be both external (To attract new players) and internal (To get existing customers to spend more money). That's how any sensible business works.

    This is free advertising for them. It makes perfect business sense for them to post up this ad upon login. It makes no difference whether they are an AAA game or a F2P game... They absolutely should be advertising their Crown Store offerings to us.

    We do not stand on some incredible high moral high ground that puts us above having to deal with some VERY MINOR advertising. Your fingers will not break from one additional click.

    Really? Interesting. There are people who disagree with you, until recently that seemed to include ZOS themselves...
    ZOS_Ridout wrote:
    I can get a part of this.

    The crown store is not intended to be intrusive. We do not direct the player to it or pop it up in front of you when you run out of potions.

    Its just there when you want it.

    How about we stand on the moral high-ground of expecting ZOS to stick to their previous statements?

    They are sticking to their words... it's not intrusive and it doesn't pop in front of you when you run out of potions.

    This complaint is just another example of how the outrage generation complains about anything and everything.
    _____________________________________
    Merlin Pendragon - Uther Pendragon - The Lady of the Lake - Sir Lancelot
  • Gythral
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    The advertising needs to be both external (To attract new players) and internal (To get existing customers to spend more money). That's how any sensible business works.

    This is free advertising for them. It makes perfect business sense for them to post up this ad upon login. It makes no difference whether they are an AAA game or a F2P game... They absolutely should be advertising their Crown Store offerings to us.

    We do not stand on some incredible high moral high ground that puts us above having to deal with some VERY MINOR advertising. Your fingers will not break from one additional click.

    But they are failing to advertise to internal customers because the crapvert is for products that many of us seeing it already own & the old version which was once in a while (usually when when there was a new product or odder) was not generating anything like the ire that this full page every character logon

    But clearly you are in the 1 character only camp as it's is not 1 click but 30 or more, it is never going to get me to spend a dime in there 'store' & I am betting the same is true for many - so it is wasted revenue as the ad costs them money for every view (even if that is a tiny amount for the extra bandwidth from Alkami & a bit more cooling in the server room)

    Return it to the old version and it may get peoples attention, continue with the current & I am guessing the Ad-ware war will start in games & get peoples ire.
    “Be as a tower, that, firmly set,
    Shakes not its top for any blast that blows!”
    Dante Alighieri, The Divine Comedy
  • michael.albertsenb16_ESO
    I get that maximising profit is a tempting path to take, but I'm not a huge fan of being asked to buy something I've already bought - every single day - every single time I login to the game.

    If you have any sort of appreciation or respect for your customers and fan base - then please reconsider being this disrespectful.

    If you absolutely must shove this down the throat of paying customers - then could you, perhaps, do it the one time it's required for attention - and refrain from doing it all those other times where it serves exactly zero purpose beyond being annoying and eventually offensive?
  • Iselin
    Iselin
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    Iluvrien wrote: »
    Gythral wrote: »
    15 pages. Unreal.

    ZOS is a business. They need to make money. One clicky upon login about Crown Store offerings isn't game breaking. Chances are you click about 100x more than this in one Stamblade rotation.

    It is not unethical or unheard of for a company to have some self promotion in their content. The amount of complaining in this thread borders on the absurd. Get over it.

    They are making money,
    Also many of those objecting have the content that is being rammed into our faces, & probably ESO+ as well

    The advertising should be being about getting non-players to buy the game etc
    not every time I log onto a character, and for some that will be 30 or more changes in 2 short sessions as they do writs & collect the hireling mail, then later collecting the 2nd round of mail.

    This is a AAA game not a f2p piece of shovelware but atm it is looking more like that shovelware & the longer it goes on the fewer are going to want to see this or put money into it

    The advertising needs to be both external (To attract new players) and internal (To get existing customers to spend more money). That's how any sensible business works.

    This is free advertising for them. It makes perfect business sense for them to post up this ad upon login. It makes no difference whether they are an AAA game or a F2P game... They absolutely should be advertising their Crown Store offerings to us.

    We do not stand on some incredible high moral high ground that puts us above having to deal with some VERY MINOR advertising. Your fingers will not break from one additional click.

    Really? Interesting. There are people who disagree with you, until recently that seemed to include ZOS themselves...
    ZOS_Ridout wrote:
    I can get a part of this.

    The crown store is not intended to be intrusive. We do not direct the player to it or pop it up in front of you when you run out of potions.

    Its just there when you want it.

    How about we stand on the moral high-ground of expecting ZOS to stick to their previous statements?

    They are sticking to their words... it's not intrusive and it doesn't pop in front of you when you run out of potions.

    This complaint is just another example of how the outrage generation complains about anything and everything.

    Your snide remark about the complaints is a perfect example of the generation that complains about people who complain for legitimate reasons.

    It's not 100% perfect in ESO you know. We're here because overall we enjoy the game. And we complain about things that should be complained about because we want to make the game better. This unnecessary spam is one of those things.

    Your "ESO love it or leave it" attitude is the real problem, not the complaints.
  • Iluvrien
    Iluvrien
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    Iluvrien wrote: »
    Gythral wrote: »
    15 pages. Unreal.

    ZOS is a business. They need to make money. One clicky upon login about Crown Store offerings isn't game breaking. Chances are you click about 100x more than this in one Stamblade rotation.

    It is not unethical or unheard of for a company to have some self promotion in their content. The amount of complaining in this thread borders on the absurd. Get over it.

    They are making money,
    Also many of those objecting have the content that is being rammed into our faces, & probably ESO+ as well

    The advertising should be being about getting non-players to buy the game etc
    not every time I log onto a character, and for some that will be 30 or more changes in 2 short sessions as they do writs & collect the hireling mail, then later collecting the 2nd round of mail.

    This is a AAA game not a f2p piece of shovelware but atm it is looking more like that shovelware & the longer it goes on the fewer are going to want to see this or put money into it

    The advertising needs to be both external (To attract new players) and internal (To get existing customers to spend more money). That's how any sensible business works.

    This is free advertising for them. It makes perfect business sense for them to post up this ad upon login. It makes no difference whether they are an AAA game or a F2P game... They absolutely should be advertising their Crown Store offerings to us.

    We do not stand on some incredible high moral high ground that puts us above having to deal with some VERY MINOR advertising. Your fingers will not break from one additional click.

    Really? Interesting. There are people who disagree with you, until recently that seemed to include ZOS themselves...
    ZOS_Ridout wrote:
    I can get a part of this.

    The crown store is not intended to be intrusive. We do not direct the player to it or pop it up in front of you when you run out of potions.

    Its just there when you want it.

    How about we stand on the moral high-ground of expecting ZOS to stick to their previous statements?

    They are sticking to their words... it's not intrusive and it doesn't pop in front of you when you run out of potions.

    You subjectively don't think it is intrusive. Other subjectively people do. On what basis do you state your position as fact given people claiming exactly the opposite?
    This complaint is just another example of how the outrage generation complains about anything and everything.

    Thanks, you obviously think I am younger than I really am. I'm too old to meet even the most expansive definitions of being a millenial. I checked.

    On the other hand, I am not so aged and failing in my faculties yet as to fail to spot a terrible argument. What does the number of complaints that any one group of people make have to do with the validity any one complaint? Nothing. Your comment adds little to the discussion except the possibility that people will characterise your input as unhelpful on the basis of bias.
  • Feanor
    Feanor
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    I see this just as testing how far they can go. Already there are people who think it’s fine, just another click, no biggie. After some time you get used to it, and then the next round of even more intrusive advertising is introduced.

    It always works like that.
    Main characters: Feanor the Believer - AD Altmer mSorc - AR 50 - Flawless Conqueror (PC EU)Idril Arnanor - AD Altmer mSorc - CP 217 - Stormproof (PC NA)Other characters:
    Necrophilius Killgood - DC Imperial NecromancerFearscales - AD Argonian Templar - Stormproof (healer)Draco Imperialis - AD Imperial DK (tank)Cabed Naearamarth - AD Dunmer mDKValirion Willowthorne - AD Bosmer stamBladeTuruna - AD Altmer magBladeKheled Zaram - AD Redguard stamDKKibil Nala - AD Redguard stamSorc - StormproofYavanna Kémentárí - AD Breton magWardenAzog gro-Ghâsh - EP Orc stamWardenVidar Drakenblød - DC Nord mDKMarquis de Peyrac - DC Breton mSorc - StormproofRawlith Khaj'ra - AD Khajiit stamWardenTu'waccah - AD Redguard Stamplar
    All chars 50 @ CP 1900+. Playing and enjoying PvP with RdK mostly on PC EU.
  • Baristote
    Baristote
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    this and the addon error window are really annoying
  • Integral1900
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    I’m so confused, why does some berk put up a huge panel advert imploring me to by summerset... I already own summerset...?
  • alenae1b14_ESO
    alenae1b14_ESO
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    I'm not enjoying all the huge adverts. I stopped watching TV for that reason

  • Elsonso
    Elsonso
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    Feanor wrote: »
    I see this just as testing how far they can go. Already there are people who think it’s fine, just another click, no biggie. After some time you get used to it, and then the next round of even more intrusive advertising is introduced.

    It always works like that.

    I have half a mind to apply for that Monetization position just so I can go in there and slap them silly when someone comes up with an idea that is too crazy. :smiley:
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • wenchmore420b14_ESO
    wenchmore420b14_ESO
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    Iluvrien wrote: »
    Gythral wrote: »
    15 pages. Unreal.

    ZOS is a business. They need to make money. One clicky upon login about Crown Store offerings isn't game breaking. Chances are you click about 100x more than this in one Stamblade rotation.

    It is not unethical or unheard of for a company to have some self promotion in their content. The amount of complaining in this thread borders on the absurd. Get over it.

    They are making money,
    Also many of those objecting have the content that is being rammed into our faces, & probably ESO+ as well

    The advertising should be being about getting non-players to buy the game etc
    not every time I log onto a character, and for some that will be 30 or more changes in 2 short sessions as they do writs & collect the hireling mail, then later collecting the 2nd round of mail.

    This is a AAA game not a f2p piece of shovelware but atm it is looking more like that shovelware & the longer it goes on the fewer are going to want to see this or put money into it

    The advertising needs to be both external (To attract new players) and internal (To get existing customers to spend more money). That's how any sensible business works.

    This is free advertising for them. It makes perfect business sense for them to post up this ad upon login. It makes no difference whether they are an AAA game or a F2P game... They absolutely should be advertising their Crown Store offerings to us.

    We do not stand on some incredible high moral high ground that puts us above having to deal with some VERY MINOR advertising. Your fingers will not break from one additional click.

    Really? Interesting. There are people who disagree with you, until recently that seemed to include ZOS themselves...
    ZOS_Ridout wrote:
    I can get a part of this.

    The crown store is not intended to be intrusive. We do not direct the player to it or pop it up in front of you when you run out of potions.

    Its just there when you want it.

    How about we stand on the moral high-ground of expecting ZOS to stick to their previous statements?

    They are sticking to their words... it's not intrusive and it doesn't pop in front of you when you run out of potions.

    This complaint is just another example of how the outrage generation complains about anything and everything.

    First, what is the "Outrage Generation"? I remember Nixon as President and I'm complaining about this.
    Second, this does not " makes perfect business sense".
    A successful marketing ad is to get new/ potential customers to see your product and convince them to buy it.
    This new ad ZoS forces down our throat at EACH log in is doing the opposite,
    ZoS is losing possible sales as those potintioal customers are just clicking out instead of viewing it.
    I know I would use the old ad and maybe see something that is going away and buy it, now, I have no idea as I don't even read it now.
    This is just bad "business sense".
    Edited by wenchmore420b14_ESO on June 8, 2018 12:45PM
    Drakon Koryn~Oryndill, Rogue~Mage,- CP ~Doesn't matter any more
    NA / PC Beta Member since Nov 2013
    GM~Conclave-of-Shadows, EP Social Guild, ~Proud member of: The Wandering Merchants, Phoenix Rising, Imperial Trade Union & Celestials of Nirn
    Sister Guilds with: Coroner's Report, Children of Skyrim, Sunshine Daydream, Tamriel Fisheries, Knights Arcanum and more
    "Not All Who Wander are Lost"
    #MOREHOUSINGSLOTS
    “When the people that can make the company more successful are sales and marketing people, they end up running the companies. The product people get driven out of the decision making forums, and the companies forget what it means to make great products.”

    _Steve Jobs (The Lost Interview)
  • wenchmore420b14_ESO
    wenchmore420b14_ESO
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    Feanor wrote: »
    I see this just as testing how far they can go. Already there are people who think it’s fine, just another click, no biggie. After some time you get used to it, and then the next round of even more intrusive advertising is introduced.

    It always works like that.

    I have half a mind to apply for that Monetization position just so I can go in there and slap them silly when someone comes up with an idea that is too crazy. :smiley:

    Please do!! Please do!! Lol... :)
    Drakon Koryn~Oryndill, Rogue~Mage,- CP ~Doesn't matter any more
    NA / PC Beta Member since Nov 2013
    GM~Conclave-of-Shadows, EP Social Guild, ~Proud member of: The Wandering Merchants, Phoenix Rising, Imperial Trade Union & Celestials of Nirn
    Sister Guilds with: Coroner's Report, Children of Skyrim, Sunshine Daydream, Tamriel Fisheries, Knights Arcanum and more
    "Not All Who Wander are Lost"
    #MOREHOUSINGSLOTS
    “When the people that can make the company more successful are sales and marketing people, they end up running the companies. The product people get driven out of the decision making forums, and the companies forget what it means to make great products.”

    _Steve Jobs (The Lost Interview)
  • Everstorm
    Everstorm
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    Feanor wrote: »
    I see this just as testing how far they can go. Already there are people who think it’s fine, just another click, no biggie. After some time you get used to it, and then the next round of even more intrusive advertising is introduced.

    It always works like that.

    Where do the coca cola motifs drop?
  • Iselin
    Iselin
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    A successful marketing ad is to get new/ potential customers to see your product and convince them to buy it.
    This new ad ZoS forces down our throat at EACH log in is doing the opposite,
    ZoS is losing possible sales as those potintioal customers are just clicking out instead of viewing it.
    I know I would use the old ad and maybe see something that is going away and buy it, now, I have no idea as I don't even read it now.
    This is just bad "business sense".

    Exactly. If they replaced this with an animated cut scene highlighting whatever they want to highlight for sale that pops a couple of times a month I'd watch it out of curiosity alone and would feel infinitely more inclined to buy if it was something that appealed to me.

    But this thing they currently have is just spam and just as annoying as any other kind of spam.
  • Rosveen
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    There is no "business sense" in trying to convince me to buy what I already have. None whatsoever. Everyone who owns Summerset will tab out of the advertisement before they can see something they might actually be interested in.

    It's astonishing how poorly implemented this is. If it at least was a good ad, I could get why ZOS is doing it - but they rolled it out in an almost completely useless state, forcing many of us to block the ad outright. I doubt they'll ever get back most of these customers, if any at all. They might have already fixed it and I wouldn't know.
    Edited by Rosveen on June 8, 2018 2:01PM
  • Jaraal
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    Rosveen wrote: »
    It's astonishing how poorly implemented this is. If it at least was a good ad, I could get why ZOS is doing it - but they rolled it out in an almost completely useless state, forcing many of us to block the ad outright. I doubt they'll ever get back most of these customers, if any at all. They might have already fixed it and I wouldn't know.

    We voiced our displeasure about the intrusiveness of the ad when it was on the test server, but they went ahead and implemented it anyway. So basically it was a situation of 'we don't care what you want this what you're getting.' For this reason alone, it's safe to say they aren't listening now, either. Maybe when they see the bottom line drop from so many tuning it out they will revisit it, but don't expect it to be anytime soon.
  • Kuwhar
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    I understand the complaints, but i think what you guys are missing is that marketing works. And while you may have the expansion, plenty of casuals who dont watch the forums dont but in general marketing is always a good idea.

    I get it, its a priciple thing, one in which i would actually agree with in theory.

    But, principles dont pay the bills.
  • Gythral
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    Kuwhar wrote: »
    I understand the complaints, but i think what you guys are missing is that marketing works. And while you may have the expansion, plenty of casuals who dont watch the forums dont but in general marketing is always a good idea.

    I get it, its a priciple thing, one in which i would actually agree with in theory.

    But, principles dont pay the bills.

    No but stupidity makes them!

    How hard is it for a script kiddie to detect the the character is on Summerset & has ESO+?
    Yep even a 2 yr old should be able to manage it, but a marketing guru cant!

    How hard is it to realise that you cannot sell a unique item to an owner?
    Everybody else but a marketing guru can get the correct answer!

    How hard is it to understand that a desensitised customer does not even see the ads
    Everyone else but a marketing guru understands that bombardment does not actually work if there is nothing new to buy in that bombardment
    But guess what, the marketing gurus still think that it does!

    And to be fair to ZOS, they are not the only company that has this issue, it's Marketing that world wide does not understand that all it actually does is PUT THE PRICE UP.
    “Be as a tower, that, firmly set,
    Shakes not its top for any blast that blows!”
    Dante Alighieri, The Divine Comedy
  • Iselin
    Iselin
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    ✭✭✭
    Jaraal wrote: »
    Rosveen wrote: »
    It's astonishing how poorly implemented this is. If it at least was a good ad, I could get why ZOS is doing it - but they rolled it out in an almost completely useless state, forcing many of us to block the ad outright. I doubt they'll ever get back most of these customers, if any at all. They might have already fixed it and I wouldn't know.

    We voiced our displeasure about the intrusiveness of the ad when it was on the test server, but they went ahead and implemented it anyway. So basically it was a situation of 'we don't care what you want this what you're getting.' For this reason alone, it's safe to say they aren't listening now, either. Maybe when they see the bottom line drop from so many tuning it out they will revisit it, but don't expect it to be anytime soon.

    Worse than did nothing. In typical ZOS fashion they also said nothing. Gina's response in this thread came about 7 weeks after we first commented on it on the PTS.
  • Jaraal
    Jaraal
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    ✭✭✭✭✭
    Iselin wrote: »
    Jaraal wrote: »
    Rosveen wrote: »
    It's astonishing how poorly implemented this is. If it at least was a good ad, I could get why ZOS is doing it - but they rolled it out in an almost completely useless state, forcing many of us to block the ad outright. I doubt they'll ever get back most of these customers, if any at all. They might have already fixed it and I wouldn't know.

    We voiced our displeasure about the intrusiveness of the ad when it was on the test server, but they went ahead and implemented it anyway. So basically it was a situation of 'we don't care what you want this what you're getting.' For this reason alone, it's safe to say they aren't listening now, either. Maybe when they see the bottom line drop from so many tuning it out they will revisit it, but don't expect it to be anytime soon.

    Worse than did nothing. In typical ZOS fashion they also said nothing. Gina's response in this thread came about 7 weeks after we first commented on it on the PTS.

    Another unfortunate circumstance of this is that the CS reps like Gina and the others had nothing to do with the marketing decision, yet they have to bear the brunt of the ire, since they are the face of the company. I hate that they have to be caught in the crossfire, so to speak.
  • Kuwhar
    Kuwhar
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    Gythral wrote: »
    Kuwhar wrote: »
    I understand the complaints, but i think what you guys are missing is that marketing works. And while you may have the expansion, plenty of casuals who dont watch the forums dont but in general marketing is always a good idea.

    I get it, its a priciple thing, one in which i would actually agree with in theory.

    But, principles dont pay the bills.

    No but stupidity makes them!

    How hard is it for a script kiddie to detect the the character is on Summerset & has ESO+?
    Yep even a 2 yr old should be able to manage it, but a marketing guru cant!

    How hard is it to realise that you cannot sell a unique item to an owner?
    Everybody else but a marketing guru can get the correct answer!

    How hard is it to understand that a desensitised customer does not even see the ads
    Everyone else but a marketing guru understands that bombardment does not actually work if there is nothing new to buy in that bombardment
    But guess what, the marketing gurus still think that it does!

    And to be fair to ZOS, they are not the only company that has this issue, it's Marketing that world wide does not understand that all it actually does is PUT THE PRICE UP.

    So you'd be ok with it if it only contained stuff you didnt have?

    As for the rest, i mean, if you have numbers to back all that up then feel free to go to ZOS or any other company that does marketing and show them they are wasting thousands to millions of dollars.

    You'd be paid handsomely
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