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· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

EU Server log-in is down ?

  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    Aleris wrote: »
    no need to keep it to english where racists are mocking us
    GioBozza wrote: »
    You can temporarily use a PPPoE connection to bypass the problem. Check how to set it up here: https://assistenzatecnica.tim.it/at/portals/assistenzatecnica.portal?_nfpb=true&nodeId=/AT_REPOSITORY/874038#874038

    i find nothing relevant there could you be more specific please?

    Sono solo gelosi del nostro essere i migliori... XD
    Signature


  • DahliaNightshade
    DahliaNightshade
    ✭✭✭
    It's a step-by-step tutorial on how to set up a PPPoE connection on the most common operating systems; I don't know if that will solve our issues or bypass the problem we're experiencing, and I cannot give it a try now because I'm at work, but it's worth a try.

    He wasn't mocking any of us, and by his forum name I guess he's Italian just like us
  • DieAlteHexe
    DieAlteHexe
    ✭✭✭✭✭
    ✭✭
    Aleris wrote: »
    no need to keep it to english where racists are mocking us
    GioBozza wrote: »
    You can temporarily use a PPPoE connection to bypass the problem. Check how to set it up here: https://assistenzatecnica.tim.it/at/portals/assistenzatecnica.portal?_nfpb=true&nodeId=/AT_REPOSITORY/874038#874038

    i find nothing relevant there could you be more specific please?

    If "racists are mocking you" report them.

    It helps for this to be in English so the folks at ZoS can follow along with the information you folks are posting which could expedite things.

    Dirty, filthy casual aka Nancy, the Wallet Warrior Carebear Potato Whale Snowflake
  • GiuEliN0
    GiuEliN0
    ✭✭✭
    Aleris wrote: »
    no need to keep it to english where racists are mocking us
    GioBozza wrote: »
    You can temporarily use a PPPoE connection to bypass the problem. Check how to set it up here: https://assistenzatecnica.tim.it/at/portals/assistenzatecnica.portal?_nfpb=true&nodeId=/AT_REPOSITORY/874038#874038

    i find nothing relevant there could you be more specific please?

    Se stai con Telecom, fai una prova. Ha funzionato per un sacco di persone
    Beta-tester January 2014
    PC EU
    Most Important Character:
    Elsewin, DC, Bosmer Stamblade PVE cp 1100+ Flawless Conqueror
    https://signatur.eso-database.com/12343192/signatur.jpg
  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    It's a step-by-step tutorial on how to set up a PPPoE connection on the most common operating systems; I don't know if that will solve our issues or bypass the problem we're experiencing, and I cannot give it a try now because I'm at work, but it's worth a try.

    He wasn't mocking any of us, and by his forum name I guess he's Italian just like us

    I get ported to Tim main page so i cant see anything
    Signature


  • Aleris
    Aleris
    ✭✭✭
    It's a step-by-step tutorial on how to set up a PPPoE connection on the most common operating systems; I don't know if that will solve our issues or bypass the problem we're experiencing, and I cannot give it a try now because I'm at work, but it's worth a try.

    He wasn't mocking any of us, and by his forum name I guess he's Italian just like us

    he was speaking spanish, he's not italian, maybe you missed it because you don't speak spanish and he said he was from spain lol. read up. anyway it doesn't matter. se mi va di parlare italiano ci parlo tranquillamente

    Aleris wrote: »
    no need to keep it to english where racists are mocking us
    GioBozza wrote: »
    You can temporarily use a PPPoE connection to bypass the problem. Check how to set it up here: https://assistenzatecnica.tim.it/at/portals/assistenzatecnica.portal?_nfpb=true&nodeId=/AT_REPOSITORY/874038#874038

    i find nothing relevant there could you be more specific please?

    If "racists are mocking you" report them.

    It helps for this to be in English so the folks at ZoS can follow along with the information you folks are posting which could expedite things.


    ty mate i'm fine with racists as i'm free to do as i can :)
    Edited by Aleris on June 5, 2018 1:01PM
  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    Signature


  • DahliaNightshade
    DahliaNightshade
    ✭✭✭
    @Aleris no need to be that salty, I said that because you quoted @GioBozza and not the spanish guy @BaneOfBattler , which I noticed, of course, I just ignored him because it's never good to feed the troll.

    I was just suggesting to keep everything to English, I wasn't forcing anything to anyone.
  • Tenofas
    Tenofas
    ✭✭✭
    I managed to login 3-4 times, but every time I was kicked out after 2-3 minutes. Now I can't login... Error 200... Sigh
    Tenofas
    Redguard stamina Nightblade (CP 810) - Daggerfall Covenant
    PC - EU
  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    Vpn set up... Done
    Logged in without issues
    If i need to let TIM or zos to solve the issue is going to take a month...
    Signature


  • Aleris
    Aleris
    ✭✭✭
    Tonnopesce wrote: »
    Vpn set up... Done
    Logged in without issues
    If i need to let TIM or zos to solve the issue is going to take a month...

    which one did you use?
  • Aisle9
    Aisle9
    ✭✭✭✭✭
    ty mate i'm fine with racists as i'm free to do as i can :)

    is "Italian" a race now ? Mh, didn't know... :)

    GiuEliN0 wrote: »
    Aleris wrote: »
    no need to keep it to english where racists are mocking us
    GioBozza wrote: »
    You can temporarily use a PPPoE connection to bypass the problem. Check how to set it up here: https://assistenzatecnica.tim.it/at/portals/assistenzatecnica.portal?_nfpb=true&nodeId=/AT_REPOSITORY/874038#874038

    i find nothing relevant there could you be more specific please?

    Se stai con Telecom, fai una prova. Ha funzionato per un sacco di persone

    I'm sure it worked for a lot of people, but having to set up a dial-up connection if you have TIM fibra is not a solution...

    Was there any communication from TIM ? I tried to have a look at their FB page, but the amount of rubbish there is insane, and, as usual, customer service was as useful as a bricked up door
    Artemis Absinthe - DC magicka nightblade (PC - EU)
    Gruzosh Barrelsmasher - DC stamina sorcerer (PC - EU)
    Kew'bacca - AD stamina nightblade (PC - EU)
    Jebediah Orbrynn - DC magicka templar (PC - EU)
    Hold-Many-Bags - Mule DK, Promoted to main tank, occasionally stamDD
    Olaf Proudstache - Mule - No longer with us Now a Stamwarden healer
    Aglieglie Brazorf - AD magicka sorcerer (PC - EU)
    Rodolfo Lavandino - DC stamina, greatsword wielding, Jesus beam spamming, Redguard hybrid templar just a stamplar again (PC - EU)
    Lemmy Raise Master - EP stamina necromancer (PC - EU)

    Scions of Dawn recruitment ad - PC EU multifaction PvE endgame raiding guild

    LUI user - I can see you when you fap loot.

    #SpellswordArmy
    #MakeSpellswordsGreatAgain

    In the Game of PuGs you win or you ragequit

    "Dip dip potato chip, dip dip potato chip"
  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    Aleris wrote: »
    Tonnopesce wrote: »
    Vpn set up... Done
    Logged in without issues
    If i need to let TIM or zos to solve the issue is going to take a month...

    which one did you use?

    Private internet acces
    Signature


  • LordWenzel
    LordWenzel
    ✭✭✭
    Aisle9 wrote: »

    Was there any communication from TIM ? I tried to have a look at their FB page, but the amount of rubbish there is insane, and, as usual, customer service was as useful as a bricked up door
    People who complain about that also on their FB page but no info. Anyway it seems it's really a problem with the ISP and that node on Frankfurt.

    I hope to play soon, someone special is waiting for me :tongue:
    Edited by LordWenzel on June 5, 2018 1:45PM
  • GiuEliN0
    GiuEliN0
    ✭✭✭
    Aisle9 wrote: »
    I'm sure it worked for a lot of people, but having to set up a dial-up connection if you have TIM fibra is not a solution...

    Was there any communication from TIM ? I tried to have a look at their FB page, but the amount of rubbish there is insane, and, as usual, customer service was as useful as a bricked up door

    I agree with u but it's a temporary solution like using a VPN, btw it was a support response from telecom to try using this.

    Beta-tester January 2014
    PC EU
    Most Important Character:
    Elsewin, DC, Bosmer Stamblade PVE cp 1100+ Flawless Conqueror
    https://signatur.eso-database.com/12343192/signatur.jpg
  • Judgedread101071
    Judgedread101071
    ✭✭✭
    I can confirm that using a VPN solves the problem.
    But since i am no tech savvy, what does that mean?Is my provider having an issue?
    Everything else internet related works fine btw except ESO.
    Edited by Judgedread101071 on June 5, 2018 1:54PM
  • Ausven
    Ausven
    Soul Shriven
    Tonnopesce wrote: »

    Same here. It looks like Windows doesn't like a new manual connection while there's one still active, like the ethernet one for me.
  • Aisle9
    Aisle9
    ✭✭✭✭✭
    I can confirm that using a VPN solves the problem.
    But since i am no tech savvy, what does that mean?Is my provider having an issue?
    Everything else internet related works fine btw except ESO.

    When you run a company like Scrooge McDuck would and don't invest in infrastructure or maintenance, because "as long as it works, for the love of God, don't fix it", something will inevitably break down, and then you try to find duct tape, because it fixes everything...

    But they sure have some pretty people in their advertisement using their products...

    GGWP.

    GiuEliN0 wrote: »
    Aisle9 wrote: »
    I'm sure it worked for a lot of people, but having to set up a dial-up connection if you have TIM fibra is not a solution...

    Was there any communication from TIM ? I tried to have a look at their FB page, but the amount of rubbish there is insane, and, as usual, customer service was as useful as a bricked up door

    I agree with u but it's a temporary solution like using a VPN, btw it was a support response from telecom to try using this.

    Ok, fair enough, but using a VPN is hardly a "temporary solution" it's actually something worth using on a regular basis.

    But yeh, I get what you're saying.

    Artemis Absinthe - DC magicka nightblade (PC - EU)
    Gruzosh Barrelsmasher - DC stamina sorcerer (PC - EU)
    Kew'bacca - AD stamina nightblade (PC - EU)
    Jebediah Orbrynn - DC magicka templar (PC - EU)
    Hold-Many-Bags - Mule DK, Promoted to main tank, occasionally stamDD
    Olaf Proudstache - Mule - No longer with us Now a Stamwarden healer
    Aglieglie Brazorf - AD magicka sorcerer (PC - EU)
    Rodolfo Lavandino - DC stamina, greatsword wielding, Jesus beam spamming, Redguard hybrid templar just a stamplar again (PC - EU)
    Lemmy Raise Master - EP stamina necromancer (PC - EU)

    Scions of Dawn recruitment ad - PC EU multifaction PvE endgame raiding guild

    LUI user - I can see you when you fap loot.

    #SpellswordArmy
    #MakeSpellswordsGreatAgain

    In the Game of PuGs you win or you ragequit

    "Dip dip potato chip, dip dip potato chip"
  • Philpennier26
    Philpennier26
    ✭✭
    @ZOS_GinaBruno i have the Same problem from yesterday i try to log in but nothing happen it say could not retrieve anouncements but in american server everything is ok and my friend already they are online in eu server i really i dont know what can i do im from greece
    Edited by Philpennier26 on June 5, 2018 2:31PM
  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    Aisle9 wrote: »
    I can confirm that using a VPN solves the problem.
    But since i am no tech savvy, what does that mean?Is my provider having an issue?
    Everything else internet related works fine btw except ESO.

    When you run a company like Scrooge McDuck would and don't invest in infrastructure or maintenance, because "as long as it works, for the love of God, don't fix it", something will inevitably break down, and then you try to find duct tape, because it fixes everything...

    But they sure have some pretty people in their advertisement using their products...

    GGWP.

    GiuEliN0 wrote: »
    Aisle9 wrote: »
    I'm sure it worked for a lot of people, but having to set up a dial-up connection if you have TIM fibra is not a solution...

    Was there any communication from TIM ? I tried to have a look at their FB page, but the amount of rubbish there is insane, and, as usual, customer service was as useful as a bricked up door

    I agree with u but it's a temporary solution like using a VPN, btw it was a support response from telecom to try using this.

    Ok, fair enough, but using a VPN is hardly a "temporary solution" it's actually something worth using on a regular basis.

    But yeh, I get what you're saying.

    Yeah Vpn have a lot of uses, like watching the US or Canada Netflix... Since in italy it sucks.
    And it can prevent sites to sell all of your information to ad companies.
    Signature


  • mandricus
    mandricus
    ✭✭✭✭✭
    The issue is still present, unable to download the patch / login into the game using Telecom Italia, looks like we have some routing problems trying to reach the hosts 159.100.230.100 and 198.20.198.110. Can you please guys try to contact 187 and point them to this very specific issue? I don't think this is ZOS fault, looks like it's a routing problem affecting only Telecom Italia so it should be something related to their infrastructure.
  • HairyFairy
    HairyFairy
    ✭✭✭✭
    same for me trying to update from Italy, currently studying abroad here.

    This website won't even load for me, somehow i got into the site after clicking on the KBarticle about trying to fix the dang launcher.
    Hello darkness my old friend

    HairyFairy- MagNB
    Scary-Fairy- MagDK
    HairyFairy's Kitty- StamNB
    Your a Lizard Hairy- MagSorc
    Jarl HairyFairy- StamDK
    Lord HairyFairy- MagPlar
    Craazy Fairy- StamSorc
    HairyFairy The Colossus - StamPlar
    Thanos Ender of Worlds - Stamcro
    Necro-*** - Magcro
  • Judgedread101071
    Judgedread101071
    ✭✭✭
    mandricus wrote: »
    The issue is still present, unable to download the patch / login into the game using Telecom Italia, looks like we have some routing problems trying to reach the hosts 159.100.230.100 and 198.20.198.110. Can you please guys try to contact 187 and point them to this very specific issue? I don't think this is ZOS fault, looks like it's a routing problem affecting only Telecom Italia so it should be something related to their infrastructure.

    maybe i am the only "lucky" one but i am from Greece with the same issue
  • Philpennier26
    Philpennier26
    ✭✭
    @ZOS_JessicaFolsom i have problem from yesterday i try to log in but nothing happen it say could not retrieve anouncements but but in use server everything is ok and my friend already they are online in eu server i really i dont know what can i do
  • Philpennier26
    Philpennier26
    ✭✭
    mandricus wrote: »
    The issue is still present, unable to download the patch / login into the game using Telecom Italia, looks like we have some routing problems trying to reach the hosts 159.100.230.100 and 198.20.198.110. Can you please guys try to contact 187 and point them to this very specific issue? I don't think this is ZOS fault, looks like it's a routing problem affecting only Telecom Italia so it should be something related to their infrastructure.

    maybe i am the only "lucky" one but i am from Greece with the same issue

    You are from greece?
  • melloni_aleb16_ESO
    melloni_aleb16_ESO
    ✭✭✭
    i opened a telecom ticket


    I'm a network admin, I explained to the call center as much as possible ...obviously they have detected something that does not work, they claim that within 48h ( LEL ) I will be updated..

    let's hope!!! XD
    Edited by melloni_aleb16_ESO on June 5, 2018 3:34PM
    DC|EP|AD EU .:. Claymore - all classes DK/Sorc/Nb/templar .: Retired :.
    DC NA server with 400 ping - DKs Vraccàs

    Philosophy of the poor .: "What you cannot beat ..zerg him " :.
  • Weps
    Weps
    ✭✭✭✭
    Hi guys.

    A guy in my guild has found a setting that is, apparently, working for all the Telecom users out there.
    Unfortunately I cannot confirm if this is going to work for foreign providers but hey, it's worth a shot.

    This is the hotfix that is working, try it and let me know.
    Thanks

    IMPOSTAZIONI
    RETE
    CAVO LAN
    TIPICA
    DNS
    8.8.8.8
    8.8.4.4
    MTU MANUALE 1473
    PROXY NO
    PS4 EU - CP 1000+ - EP Loyal

    My EU Preciouses
    Aemon Dk | Imperial Dragonknight Tank
    Guari Gaburiefu | PvP Stamplar - Soon PvE tank
    Nadija Zenobia | 45k+ PvE Dk - PvP Leaper
    Naga del Serpente | High Elf Magicka Sorc PVE DPS - Soon tb 2nd crafter
    Azor Ahai V | Dunmer Magicka DK for PVP and Pve
    Jabba D'Cat | Khajiit Stamplar
    Gennarino Auditore | 7k Weapon damage Bosmer Stamblade / Ganking experimental build
    Rina Inbasu | Dunmer Magblade, my bomblade
    Zelgadis Greywords | High Elf Magplar
    Nachael Jordan | Redguard Stamsorc DPS
    Orghuz Diul | StamWar DPS
    This-Will-Buff-If | Argonian Warden Trial Off tank
    Amelia Tesla Sallilune | Breton Magden PvP DD / PvE healer
    Sap-My-Shield | PvP Nooblade, now dead PvE Tank
  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    .
    Weps wrote: »
    Hi guys.

    A guy in my guild has found a setting that is, apparently, working for all the Telecom users out there.
    Unfortunately I cannot confirm if this is going to work for foreign providers but hey, it's worth a shot.

    This is the hotfix that is working, try it and let me know.
    Thanks

    IMPOSTAZIONI
    RETE
    CAVO LAN
    TIPICA
    DNS
    8.8.8.8
    8.8.4.4
    MTU MANUALE 1473
    PROXY NO

    Using Google dns instead of the normal Tim?
    Lol this is the first thing to do for every net provider.
    Signature


  • Weps
    Weps
    ✭✭✭✭
    Would you try to put all the settings in and see if it works? It's not only the thing you need to do.
    PS4 EU - CP 1000+ - EP Loyal

    My EU Preciouses
    Aemon Dk | Imperial Dragonknight Tank
    Guari Gaburiefu | PvP Stamplar - Soon PvE tank
    Nadija Zenobia | 45k+ PvE Dk - PvP Leaper
    Naga del Serpente | High Elf Magicka Sorc PVE DPS - Soon tb 2nd crafter
    Azor Ahai V | Dunmer Magicka DK for PVP and Pve
    Jabba D'Cat | Khajiit Stamplar
    Gennarino Auditore | 7k Weapon damage Bosmer Stamblade / Ganking experimental build
    Rina Inbasu | Dunmer Magblade, my bomblade
    Zelgadis Greywords | High Elf Magplar
    Nachael Jordan | Redguard Stamsorc DPS
    Orghuz Diul | StamWar DPS
    This-Will-Buff-If | Argonian Warden Trial Off tank
    Amelia Tesla Sallilune | Breton Magden PvP DD / PvE healer
    Sap-My-Shield | PvP Nooblade, now dead PvE Tank
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