Maintenance for the week of December 15:
• PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

EU Server log-in is down ?

melloni_aleb16_ESO
melloni_aleb16_ESO
✭✭✭

I logged in early afternoon after the maintenance and was ok.
Now the laucher is blocked in " loading " (running eso.exe directly does not solve the problem )

only me ? :(
DC|EP|AD EU .:. Claymore - all classes DK/Sorc/Nb/templar .: Retired :.
DC NA server with 400 ping - DKs Vraccàs

Philosophy of the poor .: "What you cannot beat ..zerg him " :.
  • Masterken
    Masterken
    ✭✭✭
    same for me, and others guildfriends

    @ZOS_GinaBruno please acknowledge.
    @Masterken | EU PC Megaserver |

    Cloud Chasers PVE italian Guild -Dro-m'Athra Destroyer / Tick Tock Tormentor / Immortal Redeemer / Gryphon Heart / Unchained


    PVP toons:

    - Gan-Ken DC Wood Elf Stamblade AR 47
    - Necro-Kencer DC Nord StamCro AR 35
    - Frosty The Snow Ken DC Nord Stamden AR 40

  • daedalus1975
    daedalus1975
    ✭✭
    I'm having the same problem... appeared half an hour ago...

    Can't login from the launcher (there isn't PLAY button anymore)
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Where are you guys located geographically?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • daedalus1975
    daedalus1975
    ✭✭
    Italy
  • DahliaNightshade
    DahliaNightshade
    ✭✭✭
    I'm from Italy as well and I get the same issue, the launcher is stuck on "Loading" and there is no Play button; the launcher didn't download anything.
  • melloni_aleb16_ESO
    melloni_aleb16_ESO
    ✭✭✭
    italy!

    p.s

    for me..

    -if it could be useful ping to 195.122.154.1 it's ok
    - Forum is accessible
    - i don't reach https://www.elderscrollsonline.com/en-us/home
    Edited by melloni_aleb16_ESO on June 4, 2018 5:01PM
    DC|EP|AD EU .:. Claymore - all classes DK/Sorc/Nb/templar .: Retired :.
    DC NA server with 400 ping - DKs Vraccàs

    Philosophy of the poor .: "What you cannot beat ..zerg him " :.
  • Mizael
    Mizael
    ✭✭✭✭
    can't login neither, i have error 210.I am from Italy too
  • Bfish22090
    Bfish22090
    ✭✭✭✭✭
    mama mia thats a hot tomale
  • DahliaNightshade
    DahliaNightshade
    ✭✭✭
    I'd like to add that I cannot open the game page elderscrollsonline.com/en-us

    The forum seems ok for now
  • Junkriid
    Junkriid
    ✭✭✭
    Both me and my friend (both from italy) have the same issue. A couple of minutes with the loading message and then "Error 210 - PatchManifestError_DownloadFail" and the "Repair" button instead of "Play".
    In their tongue, he's dovahkiin.. DRAGONBORN!
  • rosy_ariete
    rosy_ariete
    ✭✭✭
    if you have Telecom as internet provider, it seems that the problem is due to it, not EU server.
  • daedalus1975
    daedalus1975
    ✭✭
    I have Telecom.... so strange... but my internet connection is ok
  • Junkriid
    Junkriid
    ✭✭✭
    So from now on, I can't play anymore?
    In their tongue, he's dovahkiin.. DRAGONBORN!
  • Amaljia
    Amaljia
    ✭✭✭
    I am in Italy and can play on NA server. Loading times are pretty bad, but at least it does work
    PC NA @Amaljia
  • JinMori
    JinMori
    ✭✭✭✭✭
    ✭✭
    There is a problem every single day, jesus...
  • DahliaNightshade
    DahliaNightshade
    ✭✭✭
    I am on Telecom as well, but my connection seems fine, exception made for the game website and the launcher not updating.
  • WILC0
    WILC0
    ✭✭
    Same location (Italy), same issue....
  • Aleris
    Aleris
    ✭✭✭
    same issue :/ ( italy)
    what could it be? i already use different dns ( i use open dns )

    https://gyazo.com/3537e792b128e4b3b3ac9fb7340112eb
    Edited by Aleris on June 4, 2018 5:25PM
  • Tandor
    Tandor
    ✭✭✭✭✭
    ✭✭✭✭✭
    It sounds like a routing issue. The server is up, your internet connection is up, but your ISP is failing to connect the two.
  • devilc81
    devilc81
    Soul Shriven
    please ask Jucker to unlock italy
  • DahliaNightshade
    DahliaNightshade
    ✭✭✭
    Well, that could be the reason, but it seems weird that Gina Bruno asked us a very well targeted question; it's like they know something is wrong in a certain area
  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    Devo preoccuparmi?
    I wanted to do my evening pvp session really bad today let's hope everything will be solved in an hour.
    E adesso spritz di consolazione XD
    Signature


  • Tandor
    Tandor
    ✭✭✭✭✭
    ✭✭✭✭✭
    Well, that could be the reason, but it seems weird that Gina Bruno asked us a very well targeted question; it's like they know something is wrong in a certain area

    I don't think so, I suspect she could see the server was up and wanted to establish if there was a common location and/or ISP between those affected. That's a pretty standard question in these circumstances.
  • Aleris
    Aleris
    ✭✭✭
    so what do we have to do.. as stated it's not the dns
  • WyndStryke
    WyndStryke
    ✭✭✭
    Well, that could be the reason, but it seems weird that Gina Bruno asked us a very well targeted question; it's like they know something is wrong in a certain area

    Speaking as someone who works in IT, I'd imagine the troubleshooting went something like this:

    * First can we connect successfully - yes
    * Look at who else is successfully connected and who has been disconnected - They'll see a lot of people still safely connected, but also a lot of dropped connections from Italy
    * Then try and figure out whether it's an Akamai problem, an ISP problem, a peer issue, or a combination of the those - easiest way to do that would be to ask for people's region & ISP
    * Final step would be to contact either Akamai or the ISP or both and forward the information on, who would then need to talk to the peer if necessary. For all practical purposes it'd be outside ZOS's control at that point.

    Edited by WyndStryke on June 4, 2018 5:59PM
  • melloni_aleb16_ESO
    melloni_aleb16_ESO
    ✭✭✭
    I'm not sure the problem is telecom ...

    If this's the IP ( 159.100.230.100 ) relative at the laucher , the problem isnt' Italian ISP
    DC|EP|AD EU .:. Claymore - all classes DK/Sorc/Nb/templar .: Retired :.
    DC NA server with 400 ping - DKs Vraccàs

    Philosophy of the poor .: "What you cannot beat ..zerg him " :.
  • Tandor
    Tandor
    ✭✭✭✭✭
    ✭✭✭✭✭
    Interestingly, albeit also annoyingly, I am now unable to log into the game from the UK (through Virgin Media).

    I was playing ok some 20 minutes ago until I entered a building in Khenarthi's Roost and then couldn't interact with anything. I logged out, waited 15 minutes or so and then logged in as far as the character screen but got an "ESO isn't working" message while logging the character in. Now I'm getting a "Can't connect to the server" error before I reach the character screen.
  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    Error 200 for me as well, and as many here i have telecom
    Signature


  • Mizael
    Mizael
    ✭✭✭✭
    any news on this?
  • Tonnopesce
    Tonnopesce
    ✭✭✭✭✭
    I cannot open even the "main" site.
    Connection time out.
    @ZOS_GinaBruno any news?
    Edited by Tonnopesce on June 4, 2018 6:31PM
    Signature


Sign In or Register to comment.