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Content Write Error - Cannot download PTS

  • Barbara73
    Barbara73
    ✭✭✭
    OK,
    So where is the fix for those of us that already downloaded the full 70GB of data but cannot get the PTS to launch? I have run REPAIR and it just kicks the launcher back to download the 69GB again. I cannot imagine that I should have to re-download the PTS a second time. What is the fix for this issue?
    I have my second computer downloading the "REPAIR" version of the 69GB now, but I do not want to do the same 2 different computers. Been working on this for 2 days now because my internet is not the fastest. Please help with the specifics of how to fix this without re-downloading the entire PTS.

    At least you can download it. 0% 5 hrs in second day.
    Not Every Player Is a Guy FFS
  • Barbara73
    Barbara73
    ✭✭✭
    RogueJD wrote: »
    Dayth wrote: »
    After this frustration I will just stop obviously Zenimax has no interest in it's patrons or maybe it's just the few of us whos problems never get addressd. Again I'm looking at you ZOS_GinaBruno I'm still needing assistance. You got my money and my email lets see if any help comes my way.

    Don't be a jerk. I truly hope it doesn't end up working for you. We don't need your attitude and your over-inflated sense of self-importance in this game.

    Now, on to the real reason I came here to post. I'm having similar issues. "Content write failed". "HTTP" something or other at times.

    Gigabit Google fiber. Plenty of space on the hard drive. Left on overnight, it kept re-downloading. Thankfully, I'm not capped. Will update if it ends up working out.

    //Edit - Formatting

    Rather a jerk than a troll that goes out of it's way to pick a fight. Enjoy your game.
    Not Every Player Is a Guy FFS
  • flintlock55
    flintlock55
    Soul Shriven
    At least you can download it. 0% 5 hrs in second day.[/quote]

    Sounds like you need to have a conversation with your ISP or check your network settings.

    UPDATE: Retried the REPAIR option again after restarting the PC.
    RESULT: Verified went to 100% then started to download 59+ GB of information, as if I never downloaded the PTS at all.
  • Barbara73
    Barbara73
    ✭✭✭
    At least you can download it. 0% 5 hrs in second day.

    Sounds like you need to have a conversation with your ISP or check your network settings.

    UPDATE: Retried the REPAIR option again after restarting the PC.
    RESULT: Verified went to 100% then started to download 59+ GB of information, as if I never downloaded the PTS at all.[/quote]

    I thought that too but I uninstalled the game and reinstalled it in under an hour. So in seaching through all of the internet for a cure I ran upon a person that lives in the US but is trapped downloading from the EU server, a quick check of the IP indicates I have the opposite problem. Now if I can find a fix.
    Not Every Player Is a Guy FFS
  • Gythral
    Gythral
    ✭✭✭✭✭
    ✭✭✭
    Thanks - the fix worked for me
    started the install after the announcement and it work ...

    now it would be nice to have my EU characters copied across...
    “Be as a tower, that, firmly set,
    Shakes not its top for any blast that blows!”
    Dante Alighieri, The Divine Comedy
  • flintlock55
    flintlock55
    Soul Shriven
    OK,
    So where is the fix for those of us that already downloaded the full 70GB of data but cannot get the PTS to launch? I have run REPAIR and it just kicks the launcher back to download the 69GB again. I cannot imagine that I should have to re-download the PTS a second time. What is the fix for this issue?
    I have my second computer downloading the "REPAIR" version of the 69GB now, but I do not want to do the same 2 different computers. Been working on this for 2 days now because my internet is not the fastest. Please help with the specifics of how to fix this without re-downloading the entire PTS.

    Still waiting for a reply.......

  • Barbara73
    Barbara73
    ✭✭✭
    OK,
    So where is the fix for those of us that already downloaded the full 70GB of data but cannot get the PTS to launch? I have run REPAIR and it just kicks the launcher back to download the 69GB again. I cannot imagine that I should have to re-download the PTS a second time. What is the fix for this issue?
    I have my second computer downloading the "REPAIR" version of the 69GB now, but I do not want to do the same 2 different computers. Been working on this for 2 days now because my internet is not the fastest. Please help with the specifics of how to fix this without re-downloading the entire PTS.

    Still waiting for a reply.......

    Good luck hope you dont get the dreaded "Re-Install" everything advice. Will be watching to see if you get a fix.
    Not Every Player Is a Guy FFS
  • Thavie
    Thavie
    ✭✭✭✭
    It worked, at last!
    "We grew under a bad sun"
  • personman_145
    personman_145
    ✭✭✭
    Barbara73 wrote: »
    RogueJD wrote: »
    Dayth wrote: »
    After this frustration I will just stop obviously Zenimax has no interest in it's patrons or maybe it's just the few of us whos problems never get addressd. Again I'm looking at you ZOS_GinaBruno I'm still needing assistance. You got my money and my email lets see if any help comes my way.

    Don't be a jerk. I truly hope it doesn't end up working for you. We don't need your attitude and your over-inflated sense of self-importance in this game.

    Now, on to the real reason I came here to post. I'm having similar issues. "Content write failed". "HTTP" something or other at times.

    Gigabit Google fiber. Plenty of space on the hard drive. Left on overnight, it kept re-downloading. Thankfully, I'm not capped. Will update if it ends up working out.

    //Edit - Formatting

    Rather a jerk than a troll that goes out of it's way to pick a fight. Enjoy your game.

    They are right, you are wrong, you're being a jerk. Do you even know what a beta is?? Blaming Gina who I'm pretty sure isn't the one writing the code...I bit my tongue for about 2 pages, but I'm old and cranky now, so hell with it.

    Yeah redownloading sucks... yeah there might be issues... BETA.

    You aren't entitled to much of anything till at least May 21st.
    Edited by personman_145 on April 18, 2018 10:52PM
    PC: i5 8600k, 16GB DDR4 2666Mhz RAM, GeForce GTX 1060 6GB
    Chars: Alathaar is a high elf vampire dps sorc | Andy Rink is a dark elf tank sword and board WW
  • flintlock55
    flintlock55
    Soul Shriven
    Barbara73 wrote: »
    OK,
    So where is the fix for those of us that already downloaded the full 70GB of data but cannot get the PTS to launch? I have run REPAIR and it just kicks the launcher back to download the 69GB again. I cannot imagine that I should have to re-download the PTS a second time. What is the fix for this issue?
    I have my second computer downloading the "REPAIR" version of the 69GB now, but I do not want to do the same 2 different computers. Been working on this for 2 days now because my internet is not the fastest. Please help with the specifics of how to fix this without re-downloading the entire PTS.

    Still waiting for a reply.......

    Good luck hope you dont get the dreaded "Re-Install" everything advice. Will be watching to see if you get a fix.

    I have already uninstalled it on one machine. The other is still re-downloading the whole PTS again as part of the "REPAIR" process. This is dumb, to say the least.
  • JumpmanLane
    JumpmanLane
    ✭✭✭✭✭
    ✭✭
    RogueJD wrote: »
    Dayth wrote: »
    After this frustration I will just stop obviously Zenimax has no interest in it's patrons or maybe it's just the few of us whos problems never get addressd. Again I'm looking at you ZOS_GinaBruno I'm still needing assistance. You got my money and my email lets see if any help comes my way.

    Don't be a jerk. I truly hope it doesn't end up working for you. We don't need your attitude and your over-inflated sense of self-importance in this game.

    Now, on to the real reason I came here to post. I'm having similar issues. "Content write failed". "HTTP" something or other at times.

    Gigabit Google fiber. Plenty of space on the hard drive. Left on overnight, it kept re-downloading. Thankfully, I'm not capped. Will update if it ends up working out.

    //Edit - Formatting

    The man paid his money. He wants it to work. Lol. I don’t blame him.
  • Carylas
    Carylas
    ✭✭✭
    Cool like the scales of Auri-El you are @ZOS_GinaBruno !

    It worked! I'm in.
  • Barbara73
    Barbara73
    ✭✭✭
    six hours after announced fix day two 10% it seems to come in short bursts according to my network analyzer. Ever 3 to 8 minutes.

    pne10yxzb1tn.png
    Not Every Player Is a Guy FFS
  • upotheke
    upotheke
    Soul Shriven
    Problem fixed today on PC-NA - Thanks ZOS!
  • TT33
    TT33
    Just checked my internet usage, and saw 300 gig used overnight when I tried to do the download. lol. Thankfully I am on an unlimited plan or I would not be happy.

    Will try again tonight as I am sure it will take a while as I am in Australia.
  • MLGProPlayer
    MLGProPlayer
    ✭✭✭✭✭
    ✭✭✭✭✭
    Gythral wrote: »
    Thanks - the fix worked for me
    started the install after the announcement and it work ...

    now it would be nice to have my EU characters copied across...

    EU character copy is in 2 weeks, then back to NA 2 weeks later, and so on.
    Edited by MLGProPlayer on April 18, 2018 11:34PM
  • chrystalheartb14_ESO
    I've been trying to download the PTS for 3 days. I'm giving up unless there is some feedback that they've fixed something. I've gotten both the content write error and the webrequest error. I've left it to download overnight twice and still I've not gotten past 24%. I did get past the content write error by deleting all of the partial files in
    C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online PTS\depot\patchdata.depot

    That got me past the content write error. Hope that helps some of you.

    Gitaelia
  • Malnaur
    Malnaur
    Soul Shriven
    Been trying to download for three days including overnight past two nights. Always seems to have restarted. Haven't seen anything above 20% downloaded. This is pretty broken. Any way I can clear just the PTS download and try that from scratch?
  • haamfish
    haamfish
    ✭✭
    Ok everyone, we just finished deploying the fix for this. Please try again and let us know if it works?

    So far....I just restarted meaning CPU was off.
    Turned it on, waited and then opened the launcher that started the PTS "download"

    -Its verifying 58k MB first just as before....but I'll let it continue
    -.....TBD...

    Update:
    -at 29% now actually download at 156.79 MB/s

    I'd say it is "fixed"
    -Complete at 100%, now awaiting a code cause it thinks I'm logging in at a new location (NEW PC stuff that's normal)

    156 mb/s?

    What! How? I have 76 mb/s download speed and the client only lets it go to 8 mb/s max!

    @wilhelm_w18b16_ESO
    This is actually really slow for me.....maybe upgrade your ISP and CPU, RAM, etc.

    I max out at 860 MB/s

    I think you're confusing MB/s and Mbps.

    860MB/s (Megabytes) is actually 6.8Gigabis per second and unless you're a networking guy at a big ISP with your laptop plugged into a core switch... I honestly cant think of any hardware you could use for that :P

    maybe you mean you usually get 860Mbps (Megabits per second) note the smaller 'b'. which works out to be 107MB/s

    Sorry I'm a networking guy and i just had to correct you :P
  • Night_Watch
    Night_Watch
    ✭✭✭
    Malnaur wrote: »
    Been trying to download for three days including overnight past two nights. Always seems to have restarted. Haven't seen anything above 20% downloaded. This is pretty broken. Any way I can clear just the PTS download and try that from scratch?

    You can uninstall PTS from launcher. With PTS selected pause the download, then use game settings (small .cog image) and select uninstall. I did unistall like that earlier today now waiting for re-download again (leaving it try to DL over night).

    Edit to clean up.

    Edited by Night_Watch on April 19, 2018 1:06AM
    "If there is an underlying oneness of all things, it does not matter where we begin, whether with stars, or laws of supply and demand, or frogs, or Napoleon Bonaparte. One measures a circle, beginning anywhere."

    Charles Fort - Lo! (1931)
  • chrystalheartb14_ESO
    I just did the repair (game options widget on launcher). That seems to have been the trick. It's speeding right along now.
  • chrystalheartb14_ESO
    Is it supposed to load several times? Because it was at 98% and now it's at 0 again.
  • Castelie
    Castelie
    Soul Shriven
    Got the same error last night. I did it a repair and I got it to finish downloading. Now it crashes every time I open it though. I'm doing another repair to see if that helps will edit my post with more info
    Edited by Castelie on April 19, 2018 1:41AM
    "We shall see how brave you are when nailed to the walls of Hoover Dam, your body facing west so you may watch your world die."
  • Marcus684
    Marcus684
    ✭✭✭✭✭
    Worked for me. Tell your team thank you from me, @ZOS_GinaBruno
  • Rillawenria
    Brutal.

    I just checked my email for the first time in a few days, as I do not often get any emails from anyone, but I saw that I received a series of emails from my ISP. The first one tells me that I have reached 75% of my data allowance for the month. The second one tells me I have reached 95% of my data allowance. The third, fourth and fifth emails inform me that I have exceeded my data allowance for the month and that I should pay an extra $15/month for unlimited data, or I will have to pay $10 for each 50 GB chunk of data over my allowance...

    So, I didn't realize that every time I was getting the content write error (when I started trying to download the PTS almost 2 days ago as of this time), that the download was entirely resetting when I retried the download. I wasn't paying close attention to it, and assumed it would just verify the files that had obviously been downloaded, that were obviously sitting in the PTS folder in my steam apps. I was retrying this at night before bed, and during the day before leaving my apartment to do other things. I thought this was verifying the files and re-downloading corrupted data files, not re-downloading the entire game engine while the original download was still sitting in the root folder! I've used 28% over my data cap, and as of this moment I owe an extra $25 and we are still over a week away from the end of the current cycle!

    Is ZOS in collusion with various ISP's in a conspiracy to have customers charged for data overages? Or do all these ISP's just hate ESO and are interfering with the PTS to sabotage ZOS?

    I jest...





    OR DO I?
  • Ajaxcat
    Ajaxcat
    ✭✭
    I think I'm still having a problem. I see lots of partials in the folder and it's been running for over 2 hours saying installing. I did uninstall and restart the download. I have no cap on my isp. It's fiber and stupid fast because I work from home a lot. I'll check it in the morning.
  • MisterKarnos
    MisterKarnos
    ✭✭✭
    Good Job! Works like a charm now.
  • Dysturbed
    Dysturbed
    ✭✭✭
    3-4 meg dl for me on a 100meg fiber line
  • Malnaur
    Malnaur
    Soul Shriven
    I don't see an option to uninstall anywhere. The cog button brings up launcher options but none are 'uninstall'. I don't know if the fact that this is the steam version of the launcher has anything to do with it. Even the normal game does not show an 'uninstall' option except through the steam library interface.
  • MLGProPlayer
    MLGProPlayer
    ✭✭✭✭✭
    ✭✭✭✭✭
    Malnaur wrote: »
    I don't see an option to uninstall anywhere. The cog button brings up launcher options but none are 'uninstall'. I don't know if the fact that this is the steam version of the launcher has anything to do with it. Even the normal game does not show an 'uninstall' option except through the steam library interface.

    PTh7vJ2.jpg
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