Maintenance for the week of December 15:
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· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Chat Support

Wasted
Wasted
Soul Shriven
When using the chat support do I actually just have to sit there and wait for an Agent?

I tried closing the screen and moving around thinking I would get a tell from a GM like EVERY OTHER MMO and when i open the support window again it looked like the ticket was closed.

Does it stay open in a hidden way and someone will get in touch with me eventually or do I actually just have to sit there and wait?

I did just leave it open and I timed out eventually so.....
  • Seraseth
    Seraseth
    ✭✭✭✭
    This seems a terrible system to me. Who knows how long the wait times are, and you're stuck in the game, and unable to play the game while you wait. I really can't see why they didn't do it like every other mmo, where you send in a ticket and go on your way and play while waiting.

    What happens if the wait is so long I get kicked from the game for idling?
    Edited by Seraseth on April 1, 2014 12:41PM
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