The Elder Scrolls Online

The Gold Road Chapter – which includes the Scribing system – and Update 42 is now available to test on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/656454/
Maintenance for the week of April 22:
• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – April 22, 4:00AM EDT (08:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – April 24, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

Chat Support

Leave a Reply
Wasted
Wasted
✭
When using the chat support do I actually just have to sit there and wait for an Agent?

I tried closing the screen and moving around thinking I would get a tell from a GM like EVERY OTHER MMO and when i open the support window again it looked like the ticket was closed.

Does it stay open in a hidden way and someone will get in touch with me eventually or do I actually just have to sit there and wait?

I did just leave it open and I timed out eventually so.....
  • Seraseth
    Seraseth
    ✭✭✭✭
    This seems a terrible system to me. Who knows how long the wait times are, and you're stuck in the game, and unable to play the game while you wait. I really can't see why they didn't do it like every other mmo, where you send in a ticket and go on your way and play while waiting.

    What happens if the wait is so long I get kicked from the game for idling?
    Edited by Seraseth on April 1, 2014 12:41PM
Sign In or Register to comment.