Purchased Physical Collectors Edition of Summerset on Amazon, how to get access to preorder bonuses?

jmacclureb14_ESO · March 2018

I purchased the Summerset Physical Collectors Edition on Amazon. How can I get access to the preorder bonuses before launch? Amazon does not give me a code to use.

FatalDarkness · March 2018

Same here.

If this support article concerning this same question from Morrowind is any indication, we may have to wait until we receive the physical copy:
https://help.elderscrollsonline.com/app/answers/detail/a_id/38844/kw/physical collectors

To ensure we are able to play upon release, they do have a support article here:
https://help.elderscrollsonline.com/app/answers/detail/a_id/41390/kw/physical collectors
However the link to the form is not there yet.

Turelus · March 2018

You get them at launch according to a Twitter reply.

https://twitter.com/TESOnline/status/976598676691763200

Cêltic421 · March 2018

Is it $25 CHEAPER ON AMAZON FOR COLLECTOR EDITION LIKE LAST YEAR IF YOU ARE A PRIME MEMBER?

alenae1b14_ESO · March 2018

I paid 89.99 and am a Prime Member. I saw no discount.

rhapsodious · March 2018

Amazon changed their Prime preorder policy sometime in the past year to not apply to collector's editions. So no additional discount.

craigr02 · March 2018

I too was curious about this, i want to ride that senche!

jmrakasb14_ESO · March 2018

Man, well if that's the case, what a bummer! I too was expecting to receive perhaps a promo code to use under ESO account page like I did for original collectors edition. And as others said, as Prime it was still $89.99. I just was really looking forward to riding that new Senche! I sent support an email earlier today, but no reply back yet. I assume they probably got millions of people sending in the same support question.

AshenArtifice · March 2018

FatalDarkness wrote: »

To ensure we are able to play upon release, they do have a support article here:
https://help.elderscrollsonline.com/app/answers/detail/a_id/41390/kw/physical collectors
However the link to the form is not there yet.

I tried to read that support article, but all I get is a page saying it's not available. Would be good to know if anyone else finds info about it. At the moment, the place I ordered the Physical Collector's Edition from (EB Games NZ) is saying PC release is June 5 (which is after it's meant to be) and that pre-ordered games will be shipped to be delivered on that date, meaning I would definitely miss out on playing at release.

Also, still seems a bit *** that the most expensive version of the game doesn't have any way to get the Sench mount now when all cheaper versions do.

anfmofo · March 2018

Lasy tear Zeni gave us the early access b ts if we emailed a copy of reciept or screen grab of purchase. I dont know if that will happen again though.

ok_rsb16_ESO · March 2018

Sorry. This won't happen this time. All will be available on launch. When pre-ordering physical version, you won't get the sanche anyway.

https://www.elderscrollsonline.com/en-us/news/post/26343?ESO:-Summerset-Editions-&-Pre-Purchase-Rewards