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Purchased Physical Collectors Edition of Summerset on Amazon, how to get access to preorder bonuses?

jmacclureb14_ESO
jmacclureb14_ESO
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I purchased the Summerset Physical Collectors Edition on Amazon. How can I get access to the preorder bonuses before launch? Amazon does not give me a code to use.
  • FatalDarkness
    FatalDarkness
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    Same here.

    If this support article concerning this same question from Morrowind is any indication, we may have to wait until we receive the physical copy:
    https://help.elderscrollsonline.com/app/answers/detail/a_id/38844/kw/physical collectors

    To ensure we are able to play upon release, they do have a support article here:
    https://help.elderscrollsonline.com/app/answers/detail/a_id/41390/kw/physical collectors
    However the link to the form is not there yet.
  • Turelus
    Turelus
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    You get them at launch according to a Twitter reply.

    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Cêltic421
    Cêltic421
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    Is it $25 CHEAPER ON AMAZON FOR COLLECTOR EDITION LIKE LAST YEAR IF YOU ARE A PRIME MEMBER?
  • alenae1b14_ESO
    alenae1b14_ESO
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    I paid 89.99 and am a Prime Member. I saw no discount.
  • rhapsodious
    rhapsodious
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    Amazon changed their Prime preorder policy sometime in the past year to not apply to collector's editions. So no additional discount.
  • craigr02
    craigr02
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    I too was curious about this, i want to ride that senche!
  • jmrakasb14_ESO
    Man, well if that's the case, what a bummer! I too was expecting to receive perhaps a promo code to use under ESO account page like I did for original collectors edition. And as others said, as Prime it was still $89.99. I just was really looking forward to riding that new Senche! I sent support an email earlier today, but no reply back yet. I assume they probably got millions of people sending in the same support question.
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  • AshenArtifice
    AshenArtifice
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    To ensure we are able to play upon release, they do have a support article here:
    https://help.elderscrollsonline.com/app/answers/detail/a_id/41390/kw/physical collectors
    However the link to the form is not there yet.

    I tried to read that support article, but all I get is a page saying it's not available. Would be good to know if anyone else finds info about it. At the moment, the place I ordered the Physical Collector's Edition from (EB Games NZ) is saying PC release is June 5 (which is after it's meant to be) and that pre-ordered games will be shipped to be delivered on that date, meaning I would definitely miss out on playing at release.

    Also, still seems a bit *** that the most expensive version of the game doesn't have any way to get the Sench mount now when all cheaper versions do.
  • anfmofo
    anfmofo
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    Lasy tear Zeni gave us the early access b ts if we emailed a copy of reciept or screen grab of purchase. I dont know if that will happen again though.
  • ok_rsb16_ESO
    ok_rsb16_ESO
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    Sorry. This won't happen this time. All will be available on launch. When pre-ordering physical version, you won't get the sanche anyway.

    https://www.elderscrollsonline.com/en-us/news/post/26343?ESO:-Summerset-Editions-&-Pre-Purchase-Rewards

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