LOST ALL COLLECTOR ADDITION ITEMS

Mr_Joshie · March 2014

so i made a nord and got to level 3 and realized i didnt like the look of him when i saw some other guys running around but i had already opened the collector item mail and taken the stuff out of them so i deleted him caus ei wanted his name now i have lost all the collector gear so if you could get them back to me i would be forever in your debt divines bless you

Blackwidow · March 2014

I never even got the maps or the two crabs or the lizard pet. All i got was the monkey and the mara scroll.

What's up with that?

ZOS_MichelleA · March 2014

Hello, @Mr_Joshie. We've put in a ticket for you with our Customer Support Team.

SchrodingersKitteh · March 2014

I also did the same as the OP minutes after the Early Access started, (through my own fault of not reading the mail though), Lost the Mara Scroll and the Beta Monkey, seriously did not expect the items to be a one time only thing though.

I submitted a Ticket I think, but due to not receiving a email to confirm whether I did or not I am unsure and don't want to spam support with another ticket if it is not needed, would it be possible for a Mod to confirm for me if the ticket was actually sent or not?

Thanks

*edit: OP i think we only get all the Imperial Edition stuff upon launch, Although I also believe that if you bought ESO from the Zenimax store then you get everything during Early Access instead, and if you bought it from someplace else you have to wait*

ZOS_MichelleA · March 2014

@SchrodingersKitteh, please send me a PM with the email address you used to submit a ticket, and we'll find your incident number.

SchrodingersKitteh · March 2014

Pm sent ZOS_MichelleA, at least I hope I sent it, I would lose my head if it was not screwed on tightly