I pre-purchased the game through the ESO website within my account section while logged in, and i cannot redeem my code? It shows i have no games purchased, yet it shows the money came out of my bank account via PayPal.
Same problem here. I still haven't received my access code, even though the money is now out of my bank account. I am missing game time because of this - game time that I paid for. I already submitted a ticket, and I have not received any kind of answer.