Launcher wont Launch

daveed316 · March 2014

None of these options have solved my issue. I cannot find the UserSettings.txt file to change the number to 0. I am still unable to launch the game even tho I can see that eso.exe*32 is running.

ZOS_RobertM · March 2014

If the UserSettings.txt file is not present in the My Documents/The Elder Scrolls Online folder, here's what you'll need to do (apologies in advance for the immense amount of text):

Open a new text document in Notepad

Paste the following information into the text document

SET MouseRawInput "1"
SET MouseSensitivityFirstPerson "0.50000000"
SET MouseSensitivityThirdPerson "1.28999996"
SET MouseSmoothing "0"
SET InvertMouseWheel "1"
SET InvertMouseY "1"
SET InvertMouseX "1"
SET CachedRLREnabled "1"
SET CachedReflectionResolution "4"
SET CachedShadowFiltering "5"
SET ScreenshotFormat "BMP"
SET PregameGammaCheckEnabled "0"
SET HardwareCheckEnabled.2 "0"
SET SUB_SAMPLING "2"
SET REFLECTION_QUALITY_v3 "2"
SET PARTICLE_DENSITY "3"
SET HIGH_RESOLUTION_SHADOWS "1"
SET SHADOWS "4"
SET GAMMA_ADJUSTMENT "112"
SET VIEW_DISTANCE "1.69000006"
SET GPUSmoothingFrames "10"
SET MIP_LOAD_SKIP_LEVELS "0"
SET RAIN_WETNESS "1"
SET LENS_FLARE "1"
SET GOD_RAYS_v2 "1"
SET ANTI_ALIASING_v2 "1"
SET AMBIENT_OCCLUSION "1"
SET COLOR_GRADING_v1 "0"
SET BLOOM "1"
SET DEPTH_OF_FIELD "1"
SET COLOR_CORRECTION "1"
SET SOFT_ALPHA "1"
SET DISTORTION "1"
SET CHARACTER_LIGHTING "1"
SET DIFFUSE_2_MAPS "1"
SET DETAIL_MAPS "1"
SET NORMAL_MAPS "1"
SET SPECULAR_MAPS "1"
SET CLUTTER_2D "1"
SET SIMPLE_SHADERS "0"
SET WATER_FOAM "1"
SET VSYNC "0"
SET MAX_ANISOTROPY "3"
SET FULLSCREEN_v5 "2"
SET PreferMaximizedWindow "0"
SET FullscreenHeight "0"
SET FullscreenWidth "0"
SET WindowedHeight "768"
SET WindowedWidth "1024"
SET SOUND_ENABLED "1"
SET FOOTSTEPS_VOLUME "50.00000000"
SET FOOTSTEPS_ENABLED "1"
SET SPEAKER_SETUP "0"
SET BACKGROUND_AUDIO "0"
SET VO_VOLUME "70.00000000"
SET VO_ENABLED "1"
SET UI_VOLUME "70.00000000"
SET UI_ENABLED "1"
SET AMBIENT_VOLUME "70.00000000"
SET AMBIENT_ENABLED "1"
SET SFX_VOLUME "70.00000000"
SET SFX_ENABLED "1"
SET MUSIC_VOLUME "70.00000000"
SET MUSIC_ENABLED "1"
SET AUDIO_VOLUME "59.00000000"
SET AUDIO_ENABLED "1"
SET TooltipFilter "2"
SET TooltipNumOptions "2"
SET EffectsLookupViaBinarySearch "1"
SET Language.2 "en"
SET GraphicsDriver.7 "D3D11"
SET PatchDataPath "game:/GameData/"
SET CacheDataPath "machine:/Cache/"
SET GameCameraFirstPerson "0"
SET AcceptedEULAVersion "2"
SET DirectionalDamageIndictorVisibleInThirdPerson "0"
SET CameraFramingTransitionEnabled "1"
SET SkipPregameVideos "0"
SET HasPlayedPregameVideo "1"
SET RangedKillCamera "0"
SET PlayerKillCamera "1"
SET LastMonsterKillCamera "1"
SET MinFrameTime.2 "0.01000000"
SET ParticlesEnabled "1"
SET RequestedNumThreads "0"
SET FreeUnusedGrannyFileSections.2 "0"
SET IsTrustedMachine "1"
SET RememberAccountName "1"
SET AccountName ""
SET LastRealm "NA Megaserver"
SET CustomUIScale "1.00000000"
SET UseCustomUIScale.2 "0"
SET RollDodgeDoubleTapEnabled "1"
SET RollDodgeDoubleTapTimeWindow.2 "185"
SET CameraZoomDistancesSynced "1"
SET SiegeCameraZoomDistance "6.00000000"
SET WeaponsOutCameraZoomDistance "2.00000000"
SET WeaponsSheathedCameraZoomDistance "2.00000000"
SET MaxNetworkWriteBuffer "10485760"
SET MaxNetworkReadBuffer "10485760"

Save the file as UserSettings.txt in the My Documents/The Elder Scrolls Online folder

Restart the launcher

daveed316 · March 2014

That fixed the problem!!! THANK YOU THANK YOU THANK YOU

Draxus · March 2014

Okay I tried the solution above but my game still wont launch $:\$

deadrez · March 2014

iv had this problem the whole time during beta and still not been fixed now during launch I really want to play this game

Dreydon881 · March 2014

I do not have an Elder Scrolls Online folder in My Documents.

Dreydon881 · March 2014

I just went and found the "eso" .exe file and run it under comparability recommended and it worked.

deadrez · March 2014

where is the eso.exe file found I cant find it

deadrez · March 2014

never mind I found it

deadrez · March 2014

i set it in to compatabilty mode but it still wont play the procees is there but wont show up on my screen

deadrez · March 2014

is any one still having this problem or is it just me

Tyruru · March 2014

still waiting for it to reinstall -.-

tricky80 · March 2014

Im still having this problem, tried everything. Storting to get Some what anoyed at this point...

Tyruru · March 2014

Hey tricky,
Try what the Admn dude said it worked for me, now I'm just having in game text problems haha fixed one thing and another happened

Blade7606 · March 2014

I am having an issue launching the launcher itself. A moderator in another thread suggested to rename the file "ProgramData" to "ProgramDataBackup" within the Launcher file itself. It didn't work for me. I'm on windows 8, tried running in windows 7 compatibility mode, running as admin and deleting / reinstalling the launcher setup 3-4 times, twice in the default download location. No matter if I use the desktop icon or going in and opening the file it will not open. It does appear in task manager and the icon on the bottom right hand of my start bar if I expand it but it goes away after about 30 seconds. I bought the 5 day early access expecting there to be server issues... but not errors trying to update the game or load into the launcher....

Tyruru · March 2014

Ahh I have no clue about that, but have you tried right clicking it push "run as administration" ? you might have to send a ticket in or something

Blade7606 · March 2014

Yep, tried running as admin

darkztar1000 · March 2014

i have the same problem and no idea what to do?

AlexWars · March 2014

I had this issue as well. I tried the second solution provided by ZOS_RobertM and it fixed this issue.

deadrez · March 2014

I did all the things the admin suggested but my game still wont start it says it is running in my processes but goes away after a few secends have passed and the play button becomes click able again

ZOS_RobertM · March 2014

@deadrez When you attempted to run it in Compatibility mode, which option did you use? I would suggest Windows XP Service Pack 2 or 3 if you haven't tried them. Also what Operating System are you running?

@Blade7606 I would try Compatibility mode for Windows XP SP 2 or 3. You are running Windows 8, is that just 8 or 8.1?

deadrez · March 2014

windows 7 compatibility mode and I have a windows 7 home premium

ZOS_RobertM · March 2014

@deadrez Try Windows XP Service Pack 2 or 3 in the Compatibility tab.

deadrez · March 2014

I just tried windows xp service pack 2 and 3 none of them worked still wont start

deadrez · March 2014

the eso.exe 32 show up but goes away after a few secends after clicking play

abaddon76 · March 2014

I have the same issue. Sometimes my launch screen says initializing 100% with blue play button, sometimes it says complete with blue play button. Click the button and nothing happens.
Ive tried repairing, reinstalling , and checking for updates. Ive double checked my processor, video card and windows software for updates. I haven't switched from Windows 8 to 8.1. I went through my documents to the Elder Scrolls Online Folder and there was only 4 empty folders, so I created the UserSettings.txt as directed above. Ive changed the .exe to admin and compatibility for win7 and winxp. Still nothing.

Retro_Gnome · March 2014

@abaddon76 dude I'm right there with ya the same thing happens to me and I haven't found a fix yet

abaddon76 · March 2014

Ok, I put the .txt file mentioned above in the wrong Elder Scrolls Online folder by mistake, switched it to Documents/Elder Scrolls Online/Live folder and all is working.. for now.

abaddon76 · March 2014

and im using using compatibility xp pack 3 right now even though my OS is Win8

skysky92 · March 2014

ZOS_RobertM wrote: »

If the UserSettings.txt file is not present in the My Documents/The Elder Scrolls Online folder, here's what you'll need to do (apologies in advance for the immense amount of text):

You, sir, are a godsend.