Maintenance for the week of January 20:
· [COMPLETE] NA megaservers for maintenance – January 22, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – January 22, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
· [COMPLETE] NA megaservers for maintenance – January 22, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
· [COMPLETE] EU megaservers for maintenance – January 22, 9:00 UTC (4:00AM EST) - 14:00 UTC (9:00AM EST)
Account security question problem.
CaineCarver
✭✭✭
Back in 2014 when I made my game account we did not set up security questions but now it asks for an answer to one to change many things including setting a new one. Problem is there is no right answer to what it asks me. Can I get some help fixing this?
0
-
idk✭✭✭✭✭
✭✭✭✭✭I'd suggest a customer support ticket.
@ZOS_GinaBruno @ZOS_JessicaFolsom may be able to get you some help.0 -
CaineCarver✭✭✭I tried but when I go to support all I get is the web assistant with no options to start a ticket. Guess I'm too dumb to find a way to start a ticket.0
-
ZOS_Billadmin@CaineCarver
If you are unable to answer your secret question, you should contact Customer Support by using this form and select the issue, "No longer have access / can't remember email on account." This will prompt you to provide all the information our support agents will need to assist you.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0