Ever since the last update I have had issues with the game. After selecting play from the Launcher, the screen goes black for around 20 minutes before the Zenimax and other animations play prior to the logon screen. Once the logon screen is displayed, all sound stops. I can enter the game and play, but there is no sound whatsoever.
I have tried the repair option and have rules added to my McAfee firewall, but none of these have made any difference. I have also tried launching the game straight from the ESO and ESO64 exe files.
I have raised a ticket and am awaiting a response, but any other help would be appreciated.