We are currently investigating connection issues some players are having on the European PC/Mac megaserver. We will update as new information becomes available.
Maintenance for the week of November 18:
· [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – November 18, 4:00AM EST (09:00 UTC) - 8:00AM EST (13:00 UTC)
· Xbox One: NA and EU megaservers for maintenance – November 20, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
· PlayStation®4: NA and EU megaservers for maintenance – November 20, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Launcher and Sound issues
Ever since the last update I have had issues with the game. After selecting play from the Launcher, the screen goes black for around 20 minutes before the Zenimax and other animations play prior to the logon screen. Once the logon screen is displayed, all sound stops. I can enter the game and play, but there is no sound whatsoever.
I have tried the repair option and have rules added to my McAfee firewall, but none of these have made any difference. I have also tried launching the game straight from the ESO and ESO64 exe files.
I have raised a ticket and am awaiting a response, but any other help would be appreciated.