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Compensation for Console Players

  • Elsonso
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    Buffler wrote: »
    SugaComa wrote: »
    Apache_Kid wrote: »
    Hollery wrote: »
    Get a PC

    Go look at how many people have posted in the sticky thread about having these issues on PC. It's affected consoles worse but it's on all platforms.

    Problem is pc are claiming they've had it for years when it was only introduced with CWC

    Introduced in CWC?

    Load screens have been an issue since launch.

    These arent just regular load screens now and again that everyone suffers. These have made console unplayable since cwc

    Hopefully there is a common theme to the console load screens and general Cyrodiil load screens that this fixes, even if the console problem was not the same as the regular load screen problem.

    Edit to remove image.
    Edited by Elsonso on November 26, 2017 1:39PM
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  • mb10
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    I also think a double AP week would be good especially as players would return for it
  • ADarklore
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    Jade1986 wrote: »
    doslekis wrote: »
    ESO plus gives you access to dlc zones, a crafting bag, crowns, and some bonuses like gold gained, research times reduced, etc.

    Unfortunately cyrodiil is part of the base game. And if all of the above worked well for you then there's no reason for a month of free eso plus.

    The only compensation I'd like is a campaign reset, and something like a double ap event for those of us who were unable to play through this bug.

    The thing is, the base game does not work well atm for everyone. I have been having exceedingly long load screens as of late, and have had to shut my game down and restart several times in pve zones as well.

    Strange, because I've been playing over 12-hours a day the last two days, including wayshrining between dolemens for hours in Auridon, and never once did I have a long load screen. I've also jumped to guild members and never had a long load screen. Considering this is a holiday weekend where I'd guess more people in the U.S. are off, the lack of problems is actually surprising.

    Also, for those who talk about BDO receiving 'compensation', keep in mind that 1) their WHOLE GAME was affected, not just a single zone, and 2) BDO is not currently on console thus they don't have to deal with Sony or Microsoft in order to offer it.

    Just because a player chooses to revolve their entire gaming experience around Cyrodiil doesn't mean the entire game itself revolves around that single zone... while Cyrodiil may be problematic, there are plenty of other areas in ESO to play and explore. It is your CHOICE not to play the other zones. Further, as I've stated previously, ZOS will not give out any compensation because it would create a precedent, with that each time anything occurred players would be demanding compensation because ZOS did it once. Instead, ZOS has explained the problem, apologized, and are pushing a fix out ASAP and are willing to deal with any fallout including losing players, knowing full well most players will return after their temper tantrum has run its course and they realize there is no other game that can compare to ESO... at this time.
    Edited by ADarklore on November 26, 2017 1:48PM
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
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  • Aurielle
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    Buffler wrote: »
    gabormezo wrote: »
    I'm on PC, and just got LSOD (loading screen of death) in a middle of a freaking siege. The truth is that this bug is there on PC for years.

    No it hasnt. I play on pc and console and its nothing compared to console. EVERY time you move to a wayshrine in the same zone you have to restart your entire console. EVERY time you die in cyrodiil and try to respawn at a keep you have to restart your entire console. PC have long load screens etc just like console does, but this is a new bug released in the CWC patch.

    Wow, glad it's not THAT bad for me on PS4. If I die or use a transit shrine in Cyrodiil, I usually just have to shut down the game and start it up again to get rid of the load screen -- it's never been so bad that I've had to reboot the entire console. And the only time I've gotten a loading screen while porting to a wayshrine within the same zone was yesterday in Rivenspire (too many people grinding Necro, I guess).

    Either way, some compensation for the issue would be nice. I'd gladly take a double AP event after the issue is fixed.
  • RobDaCool
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    SugaComa wrote: »
    Apache_Kid wrote: »
    Hollery wrote: »
    Get a PC

    Go look at how many people have posted in the sticky thread about having these issues on PC. It's affected consoles worse but it's on all platforms.

    Problem is pc are claiming they've had it for years when it was only introduced with CWC

    How come when you Google it, you'll see people had the loading problem way back in 2015? They get CWC 2 years early? :smirk:
    PS5 Pro NA - RobdacoolV2
  • Aurielle
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    SugaComa wrote: »
    Apache_Kid wrote: »
    Hollery wrote: »
    Get a PC

    Go look at how many people have posted in the sticky thread about having these issues on PC. It's affected consoles worse but it's on all platforms.

    Problem is pc are claiming they've had it for years when it was only introduced with CWC

    Load screens have been an issue on and off for the duration of this game's existence. Yeah, the issue currently affecting consoles started after CWC, but game-breaking long load screens have been an issue in the past on all platforms (and likely will be an issue in the future).

    Console really should have its own PTS. I feel like a console PTS would potentially help ZOS to identify and address console issues in a timelier fashion.
  • Apache_Kid
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    ADarklore wrote: »
    Jade1986 wrote: »
    doslekis wrote: »
    ESO plus gives you access to dlc zones, a crafting bag, crowns, and some bonuses like gold gained, research times reduced, etc.

    Unfortunately cyrodiil is part of the base game. And if all of the above worked well for you then there's no reason for a month of free eso plus.

    The only compensation I'd like is a campaign reset, and something like a double ap event for those of us who were unable to play through this bug.

    The thing is, the base game does not work well atm for everyone. I have been having exceedingly long load screens as of late, and have had to shut my game down and restart several times in pve zones as well.

    Strange, because I've been playing over 12-hours a day the last two days, including wayshrining between dolemens for hours in Auridon, and never once did I have a long load screen. I've also jumped to guild members and never had a long load screen. Considering this is a holiday weekend where I'd guess more people in the U.S. are off, the lack of problems is actually surprising.

    Also, for those who talk about BDO receiving 'compensation', keep in mind that 1) their WHOLE GAME was affected, not just a single zone, and 2) BDO is not currently on console thus they don't have to deal with Sony or Microsoft in order to offer it.

    Just because a player chooses to revolve their entire gaming experience around Cyrodiil doesn't mean the entire game itself revolves around that single zone... while Cyrodiil may be problematic, there are plenty of other areas in ESO to play and explore. It is your CHOICE not to play the other zones. Further, as I've stated previously, ZOS will not give out any compensation because it would create a precedent, with that each time anything occurred players would be demanding compensation because ZOS did it once. Instead, ZOS has explained the problem, apologized, and are pushing a fix out ASAP and are willing to deal with any fallout including losing players, knowing full well most players will return after their temper tantrum has run its course and they realize there is no other game that can compare to ESO... at this time.

    My whole game is affected. Problem is rampant in PvE for me and some of my friends. Just because you are not having the issue in PvE does not mean countless others aren't. I have to re-log multiple times per hour trying to port between PvE zones or using doors in a dungeon. Every time I do CoS, the ENTIRE GROUP gets an infinite load screen and has to re-log just an an example. The whole game is broken for some. Trying to claim that it is not is simply ignorant
  • OutLaw_Nynx
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    mb10 wrote: »
    I also think a double AP week would be good especially as players would return for it

    Lol no thanks
  • Peekachu99
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    You get the ‘compensation’ of not having to pay $1000 or more for a functioning (PC) experience. Takes a good to awesome rig to play this game without hiccups. You had your discount at the (console) point of sale. Can’t expect flawless performance on a $400 box. Wouldn’t get it on a $400 PC either.
  • Buffler
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    Peekachu99 wrote: »
    You get the ‘compensation’ of not having to pay $1000 or more for a functioning (PC) experience. Takes a good to awesome rig to play this game without hiccups. You had your discount at the (console) point of sale. Can’t expect flawless performance on a $400 box. Wouldn’t get it on a $400 PC either.

    Well done. You've made the most ridiculous post of the day. Considering people have made a thread claiming players are racist toward argonians and it offends them, this is quite an achievement.
  • KingJ
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    Yea ZOS would rather shut down servers than give compensation.
  • Elsonso
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    KingJ wrote: »
    Yea ZOS would rather shut down servers than give compensation.

    We need to start cataloging the Bethesda Rules of Acquisition so that we can just refer to them by number and stop typing out the whole thing. :smiley:
    XBox EU/NA:@ElsonsoJannus
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  • ArchMikem
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    pod88kk wrote: »
    ArchMikem wrote: »
    You got a free bug Mount.

    Only has to pay €40 for it.... #bargain

    Morrowind's been out for months and the Mount wasn't a thing back then. Many are expected to already own Morrowind, and since if you do, and getting access to the Mount is to simply just log in, then yes, it's a bargain.
    CP2,100 Master Explorer - AvA Two Star Warlord - Console Peasant - Khajiiti Aficionado - The Clan
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  • a1i3nz
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    Peekachu99 wrote: »
    You get the ‘compensation’ of not having to pay $1000 or more for a functioning (PC) experience. Takes a good to awesome rig to play this game without hiccups. You had your discount at the (console) point of sale. Can’t expect flawless performance on a $400 box. Wouldn’t get it on a $400 PC either.

    You have a PC okay good for you bye bye
    Edited by a1i3nz on November 26, 2017 7:07PM
  • a1i3nz
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    a1i3nz wrote: »
    Peekachu99 wrote: »
    You get the ‘compensation’ of not having to pay $1000 or more for a functioning (PC) experience. Takes a good to awesome rig to play this game without hiccups. You had your discount at the (console) point of sale. Can’t expect flawless performance on a $400 box. Wouldn’t get it on a $400 PC either.

    You have a PC okay good for you bye bye

    Edited by a1i3nz on November 26, 2017 7:08PM
  • Alexandrious
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    a1i3nz wrote: »
    Okay PC people go back to your caves

    Actually we live in high end suites and penthouses, you silly console peasant. :p

    All The Kek
    Edited by Alexandrious on November 26, 2017 7:24PM
  • jgelety
    jgelety
    Hollery wrote: »
    Get a PC

    There's always someone who answers posts like this... :/ So what you're saying is if you went to a restaurant and paid for a steak and 2 sides but only received the 2 sides the best thing to do would be to just go to another restaurant? Not actually get what you paid for?

    The OP has a valid point if the info he provided is correct. He paid for Plus. But for a period he was unable to use part of the Plus. Not for an hour, or day or week. But for a full month. Yes he was able to use other portions of Plus but not a part he wanted to use. Not saying to refund money but something would be nice. Maybe a free month of Plus without the free Crowns. Giving a free month costs them nothing if they do it without giving the Crowns normally provided. Or if the month is too much just extend their current Plus for an extra week or two.
  • Smokinroses
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    doslekis wrote: »
    ESO plus gives you access to dlc zones, a crafting bag, crowns, and some bonuses like gold gained, research times reduced, etc.

    Unfortunately cyrodiil is part of the base game. And if all of the above worked well for you then there's no reason for a month of free eso plus.

    The only compensation I'd like is a campaign reset, and something like a double ap event for those of us who were unable to play through this bug.

    Exactly! ^^^ Even though everything else is laggy, even the main lands, that are free to travel to with/without ESO+...but still. :)
  • a1i3nz
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    jgelety wrote: »
    Hollery wrote: »
    Get a PC

    There's always someone who answers posts like this... :/ So what you're saying is if you went to a restaurant and paid for a steak and 2 sides but only received the 2 sides the best thing to do would be to just go to another restaurant? Not actually get what you paid for?

    The OP has a valid point if the info he provided is correct. He paid for Plus. But for a period he was unable to use part of the Plus. Not for an hour, or day or week. But for a full month. Yes he was able to use other portions of Plus but not a part he wanted to use. Not saying to refund money but something would be nice. Maybe a free month of Plus without the free Crowns. Giving a free month costs them nothing if they do it without giving the Crowns normally provided. Or if the month is too much just extend their current Plus for an extra week or two.

    Haha yeah PC people love to introduce themselves

    But like you said, I would be fine with an extension of ESO Plus. I mainly play in Cyrodiil and Imperial City which have both been severely impacted and Imperial City is part of ESO Plus.
  • Sera67
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    I want working pvp servers..... thats what I want... I dont want compensation, I want working servers.

    Sick of needing defend or trying to port to keep and having restart game client or ps4 over and over thru out day.

    The load screens before CWC, Sucked... but a restart of ps4 fix it for 4-5 hours.
    With CWC, its pretty much don't bother teleporting/load screening... or dieing. Cause you'll be SOL.

    Most of player have run off... our guild is 3-6 active players from 30-50 we had. (pvp guild)

    I've had little reason go back in....

    Only good news out of it, is treasure map hunting. No one around...
  • AsheronRealaidain
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    Feels like the loads are getting worse. Happening way more often outside of Cyrodiil for me. Just had it happen in Shornhelm then I had to leave two Battlegrounds back to back because of load screens. FIX THIS *** GAME
    Daggerfall Covenant
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  • KingJ
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    KingJ wrote: »
    Yea ZOS would rather shut down servers than give compensation.

    We need to start cataloging the Bethesda Rules of Acquisition so that we can just refer to them by number and stop typing out the whole thing. :smiley:
    Lol true
  • pod88kk
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    Double XP, double AP, double Tel Var
  • bubbygink
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    Going to agree with the double AP event suggestion. Allows us to make up for the missed time and will hopefully encourage players to get back into Cyro after abandoning it for being unplayable. And it costs ZOS nothing to implement.

    Edited by bubbygink on November 26, 2017 9:25PM
  • pod88kk
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    I don't think it should just be AP and tel var though because pve players are experiencing it as well
  • Bhaal5
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    A "free" mount should actually be a $60 mount since you have to have morrowind.
    And this is a pretty poor "gift" for three weeks of inability to play the game "as it was meant to be be intend and advertised".
    All eso plus members should have their subscription extended for 3 weeks as a minimum. No excuse for a faulty product to this scale, not with the resources and money zenimax has.
  • Elsonso
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    Bhaal5 wrote: »
    A "free" mount should actually be a $60 mount since you have to have morrowind.
    And this is a pretty poor "gift" for three weeks of inability to play the game "as it was meant to be be intend and advertised".
    All eso plus members should have their subscription extended for 3 weeks as a minimum. No excuse for a faulty product to this scale, not with the resources and money zenimax has.

    I've pretty much had the impression that they run this game on a shoestring budget. Very frugal. ZeniMax Media might have lots of money, but that does not necessarily mean that ZOS gets to spend it.
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  • Bhaal5
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    Bhaal5 wrote: »
    A "free" mount should actually be a $60 mount since you have to have morrowind.
    And this is a pretty poor "gift" for three weeks of inability to play the game "as it was meant to be be intend and advertised".
    All eso plus members should have their subscription extended for 3 weeks as a minimum. No excuse for a faulty product to this scale, not with the resources and money zenimax has.

    I've pretty much had the impression that they run this game on a shoestring budget. Very frugal. ZeniMax Media might have lots of money, but that does not necessarily mean that ZOS gets to spend it.

    Dont think you're far from the truth there mate, if not hit the nail right on the head.

    But as a comsumer, i do demand certain level of quality to money spent of a product. Where im from, product's are required to perform as advertised.

    When the trailer come out, i didnt see "never ending load screens" to advertise that would happen for three weeks?
    (Ok i can forgive 1 week because of the sony 1 week check policy, stil makes it 2 weeks)
  • PocketAces13xb
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    I can't leave a dungeon or even travel throughout bangkoraii without infinite load screens on xbox na. Yes, us ESO+ subscribers should absolutely be compensated in some way. this is so ridiculous to deal with in a game that's been out 3 years. all you PC snobs go back in your hole
    Pocket Aces 13 -Xbox NA
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  • Tactical32
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    Hollery wrote: »
    Get a PC

    Never. Been there, done that, got the t-shirt.

    So overrated, mostly by PC users.

    Wouldn't game on PC again if it was free. Nope, nope, nope.
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