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Compensation for Console Players

a1i3nz
a1i3nz
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Hello

Just wanted to know if there is going to be any sort of compensation for those of us who pay the subscription for ESO Plus due to the inability to play in Cyrodiil? I'd also like to point out that Imperial City is included in ESO Plus and cannot be played.

I am aware that there is a sticky thread related to the long load screens, but I havent heard anything about whether or not we will be compensated for the month and the threads primary goal is to collect data so I figured I would ask myself. I would have turned off my auto-sub if I had known the game would be broken for a month. It seems like a free month of ESO plus is in order. Not asking for a lot, just basic compensation. I know you have a lot on your plate, trying to keep up with the demand for new content and it must be overwhelming. But a lot of us feel like we just gave you $15 for nothing. Especially those of us who mainly PvP.

I know the terms of service probably cover this in your defense, and thats expected. But legal stuff aside, dont you feel it is the right thing to do?

ZOS white knights feel free to come to their rescue, but if anyone else agrees maybe voice what you think is appropriate.

Thats all, thx :)

Edited by a1i3nz on November 26, 2017 8:20PM
  • ThePrinceOfBargains
    ThePrinceOfBargains
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    ZOS:
    Cd487up.gif
    Edited by ThePrinceOfBargains on November 26, 2017 3:42AM
  • Betsararie
    Betsararie
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    yet another reason why I'm glad I'm not on console.

    My performance has been perfectly fine (as far as ESO goes) since this whole situation started.
  • ArchMikem
    ArchMikem
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    You got a free bug Mount.
    CP2,000 Master Explorer - AvA One Star General - Console Peasant - The Clan
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  • NyassaV
    NyassaV
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    Get a PC
    Flawless Conqueror ~ Grand Overlord
    She/Her ~ PC/NA | I record things for fun and for info
  • OutLaw_Nynx
    OutLaw_Nynx
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    No
  • xSkullfox
    xSkullfox
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    YZjQvNj.jpg

    BDO had server issues last few days, what they gonna do... giving out compensation(items) for the issues.
    https://community.blackdesertonline.com/index.php?threads/server-issue-resolution-and-compensation.105948/
    Words are not enough to make up for your frustration, but please accept this small token of apology that we wish to give to all adventurers who trusted us and played through this difficult environment. We promise that we will do everything in our power to swiftly resolve any future server issues.

    ZOS: works as intended
    Edited by xSkullfox on November 26, 2017 4:01AM
    Groupfinder:
    The worst part is when it finally puts you in a group, your healer turns into a werewolf, your tank has 14k HP and the dps is heavy armor, using a restro staff and a two handed sword on the backbar. Then comes the 15 minute penalty before the cycle starts anew.

    Rulz of Morrowind:
    • The first rule of Morrowind is: You do not talk about Morrowind.
    • The second rule of Morrowind is: You do not talk about Morrowind.
    • Third rule of Morrowind: Someone yells NDA stuff, uploads images, streams, the game is over.
    • Fourth rule: only invited players can test.
    • Fifth rule: one invite at a time, fellas.
    • Sixth rule: crying or bashing on pts.
    • Seventh rule: NDA will go on as long as they have to.
    • And the eighth and final rule: If this is your first invite at Morrowind, you have to play.
  • a1i3nz
    a1i3nz
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    Okay PC people go back to your caves
  • pod88kk
    pod88kk
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    ArchMikem wrote: »
    You got a free bug Mount.

    Only has to pay €40 for it.... #bargain
  • JoffyToffy69
    JoffyToffy69
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    I think a double AP event should be enough
    Fun comes from diversity, balance kills diversity.
    Former Empress Serabii
  • a1i3nz
    a1i3nz
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    xSkullfox wrote: »
    YZjQvNj.jpg

    BDO had server issues last few days, what they gonna do... giving out compensation(items) for the issues.
    https://community.blackdesertonline.com/index.php?threads/server-issue-resolution-and-compensation.105948/
    Words are not enough to make up for your frustration, but please accept this small token of apology that we wish to give to all adventurers who trusted us and played through this difficult environment. We promise that we will do everything in our power to swiftly resolve any future server issues.

    ZOS: works as intended

    Yeah this kind of thing would be great. Better than nothing. ZOS just like "Oh we'll fix it in a few weeks". Not even an ingame kind of thing? Makes me a sad panda.
  • Apache_Kid
    Apache_Kid
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    Hollery wrote: »
    Get a PC

    Go look at how many people have posted in the sticky thread about having these issues on PC. It's affected consoles worse but it's on all platforms.
  • AsheronRealaidain
    AsheronRealaidain
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    Free pet, free mount. Obviously we were compensated. Cyrodill still going to lag though ;)
    Daggerfall Covenant
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  • doslekis
    doslekis
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    ESO plus gives you access to dlc zones, a crafting bag, crowns, and some bonuses like gold gained, research times reduced, etc.

    Unfortunately cyrodiil is part of the base game. And if all of the above worked well for you then there's no reason for a month of free eso plus.

    The only compensation I'd like is a campaign reset, and something like a double ap event for those of us who were unable to play through this bug.
    I don't normally use daggers, but when I do, I choose dos Lekis.
  • Vapirko
    Vapirko
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    xSkullfox wrote: »
    YZjQvNj.jpg

    BDO had server issues last few days, what they gonna do... giving out compensation(items) for the issues.
    https://community.blackdesertonline.com/index.php?threads/server-issue-resolution-and-compensation.105948/
    Words are not enough to make up for your frustration, but please accept this small token of apology that we wish to give to all adventurers who trusted us and played through this difficult environment. We promise that we will do everything in our power to swiftly resolve any future server issues.

    ZOS: works as intended

    Wow, they acknowledge their mistakes, apologize and give out compensations? That seems like a dream.

    Edit: woah that list of giveaways is better than our planned events lol.
    Edited by Vapirko on November 26, 2017 5:43AM
  • Curragraigue
    Curragraigue
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    I think a double AP event should be enough

    That sounds like a good idea since the main problem area was Cyrodiil. Only a few days to go with PS4 NA Vivec campaign. Another Double AP month @ZOS_GinaBruno @ZOS_BrianWheeler
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  • SquareSausage
    SquareSausage
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    I agree with the 2xAP
    Breakfast King
    PS4 EU
  • gabormezo
    gabormezo
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    I'm on PC, and just got LSOD (loading screen of death) in a middle of a freaking siege. The truth is that this bug is there on PC for years.
  • Kram8ion
    Kram8ion
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    a1i3nz wrote: »
    Okay PC people go back to your caves

    Lol play pen
    Aussie lag is real!
  • Surgee
    Surgee
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    I wish it would be only Cyrodil. Try warping to Grahtwood.
    Since we're at it, where's the compensation for the game running like complete garbage on a console that runs way more demanding games in 4k 60fps+hdr?
  • Rawkan
    Rawkan
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    No, you deserve nothing.
  • Izaki
    Izaki
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    Just one thing that I don't get: how do loading screens that are scattered throughout the whole game, most prominently in Cyrodii related to ESO Plus? Everyone one should get a compensation, not just us subs.
    @ Izaki #PCEU
    #FrenchKiss #GoneFor2YearsAndMyGuildDoesn'tRaidAnymore
    #MoreDPSthanYou
    #Stamblade
  • Buffler
    Buffler
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    gabormezo wrote: »
    I'm on PC, and just got LSOD (loading screen of death) in a middle of a freaking siege. The truth is that this bug is there on PC for years.

    No it hasnt. I play on pc and console and its nothing compared to console. EVERY time you move to a wayshrine in the same zone you have to restart your entire console. EVERY time you die in cyrodiil and try to respawn at a keep you have to restart your entire console. PC have long load screens etc just like console does, but this is a new bug released in the CWC patch.
  • binho
    binho
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    Cyrodil is not exclusive to ESO plus so why should they pay any compensation?!
    It's a pain that all console players had to endure, not only people that subscribe
  • Jade1986
    Jade1986
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    doslekis wrote: »
    ESO plus gives you access to dlc zones, a crafting bag, crowns, and some bonuses like gold gained, research times reduced, etc.

    Unfortunately cyrodiil is part of the base game. And if all of the above worked well for you then there's no reason for a month of free eso plus.

    The only compensation I'd like is a campaign reset, and something like a double ap event for those of us who were unable to play through this bug.

    The thing is, the base game does not work well atm for everyone. I have been having exceedingly long load screens as of late, and have had to shut my game down and restart several times in pve zones as well.
  • SugaComa
    SugaComa
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    Apache_Kid wrote: »
    Hollery wrote: »
    Get a PC

    Go look at how many people have posted in the sticky thread about having these issues on PC. It's affected consoles worse but it's on all platforms.

    Problem is pc are claiming they've had it for years when it was only introduced with CWC
  • Elsonso
    Elsonso
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    a1i3nz wrote: »
    Hello

    Just wanted to know if there is going to be any sort of compensation for those of us who pay the subscription for ESO Plus due to the inability to play in Cyrodiil?

    I am aware that there is a sticky thread related to the long load screens, but I havent heard anything about whether or not we will be compensated for the month and the threads primary goal is to collect data so I figured I would ask myself. I would have turned off my auto-sub if I had known the game would be broken for a month. It seems like a free month of ESO plus is in order. Not asking for a lot, just basic compensation. I know you have a lot on your plate, trying to keep up with the demand for new content and it must be overwhelming. But a lot of us feel like we just gave you $15 for nothing. Especially those of us who mainly PvP.

    I know the terms of service probably cover this in your defense, and thats expected. But legal stuff aside, dont you feel it is the right thing to do?

    ZOS white knights feel free to come to their rescue, but if anyone else agrees maybe voice what you think is appropriate.

    Thats all, thx :)

    Honestly, I can't see ZOS announcing this sort of thing in advance. It is too soon for them to do any compensation, anyway. After the consoles are fixed, then people will find out if there will be any compensation from ZOS. Not before.

    That's my opinion.
    ESO Plus: No
    PC NA/EU: @Elsonso
    XBox EU/NA: @ElsonsoJannus
    X/Twitter: ElsonsoJannus
  • AzraelKrieg
    AzraelKrieg
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    SugaComa wrote: »
    Apache_Kid wrote: »
    Hollery wrote: »
    Get a PC

    Go look at how many people have posted in the sticky thread about having these issues on PC. It's affected consoles worse but it's on all platforms.

    Problem is pc are claiming they've had it for years when it was only introduced with CWC

    Introduced in CWC?
    tumblr_inline_op577jewmo1s1aq7j_540.gif
    Load screens have been an issue since launch.
    Gold Dragons Guildmaster PC-NACR2000+
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  • Brutusmax1mus
    Brutusmax1mus
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    They aren't even fixing it. They are reverting the improvements, so its gonna be laggy af again
  • Buffler
    Buffler
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    SugaComa wrote: »
    Apache_Kid wrote: »
    Hollery wrote: »
    Get a PC

    Go look at how many people have posted in the sticky thread about having these issues on PC. It's affected consoles worse but it's on all platforms.

    Problem is pc are claiming they've had it for years when it was only introduced with CWC

    Introduced in CWC?
    tumblr_inline_op577jewmo1s1aq7j_540.gif
    Load screens have been an issue since launch.

    These arent just regular load screens now and again that everyone suffers. These have made console unplayable since cwc
  • supaskrub
    supaskrub
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    lets just have it fixed properly... (and by that i mean fixed permanently and not just rolled back and forgotten about) ... theres no real need for compensation, a working environment is a far better conclusion to whats been a pretty bad time for players the last few weeks
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