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• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – October 27, 4:00AM EDT (8:00 UTC) - 10:00AM EDT (14:00 UTC)
· Xbox: NA and EU megaservers for maintenance – October 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – October 29, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
Should We Be Compensated?
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Path✭✭✭✭✭No, because...MMO's are a work in progress. Play an offline game if you want a (semi) finished product.Fairy Tales Really Do Come True...Kinda.3 -
Path✭✭✭✭✭No, because...Apache_Kid wrote:LOL I bet my Xbox One X has more power than your PC.
Cute but noooo.Fairy Tales Really Do Come True...Kinda.0 -
THWIP71✭✭✭✭Other (please explain)Sure.... subscribers should get partial refunds for monthly downtime, just like the big cable/utility companies offer.
Oh wait, NOBODY does that.
#ReadTheTOS
2 -
ThePrinceOfBargains✭✭✭✭✭
✭
Why in the world did we agree to this ***?VaranisArano wrote: »Check out those Terms of Service we all keep agreeing to. https://account.elderscrollsonline.com/terms-of-service#_EN_Toc_06
6. AVAILABILITY OF SERVICES AND CONTENT; GAME MAINTENANCE, PATCHES, UPDATES; TERMINATION OF SERVICES
ZeniMax does not guarantee that any Services will be available at all times, in all countries and/or all geographic locations, at any given time, or that ZeniMax will continue to offer any particular Services for any particular length of time. Except as prohibited by applicable law and subject to the Statutory Obligations (as defined in Section 1), ZeniMax reserves the right to change and update Content without notice to You. ZeniMax also reserves the right to refuse Your request(s) to acquire Content, and to limit or block any request to acquire Content, including, but not limited to, Downloadable Content and Game Mods, for any reason.
ZeniMax may patch, update, or modify a Service at any time with or without notice to You. Notwithstanding the foregoing, ZeniMax has no obligation to make available any patches, updates or modifications or correct any errors or defects in the Services. ZeniMax makes no guarantees about the persistence or availability of any user names or other personas at any time and assumes no liability for lost or deleted Account data. Except as prohibited by applicable law and subject to the Statutory Obligations (as defined in Section 1), You agree that ZeniMax will not be liable for any interruption of the Services, delay or failure to perform, any loss of Content (including, but not limited to, UGC, Game Mods and Downloadable Content), and/or Account data (including, but not limited to, Character data) resulting from any causes whatsoever. ZeniMax reserves the right to offer new Services, change and/or discontinue certain Services at any time in its sole discretion.
1 -
THWIP71✭✭✭✭Other (please explain)
Why in the world did we agree to this ***?VaranisArano wrote: »Check out those Terms of Service we all keep agreeing to. https://account.elderscrollsonline.com/terms-of-service#_EN_Toc_06
6. AVAILABILITY OF SERVICES AND CONTENT; GAME MAINTENANCE, PATCHES, UPDATES; TERMINATION OF SERVICES
ZeniMax does not guarantee that any Services will be available at all times, in all countries and/or all geographic locations, at any given time, or that ZeniMax will continue to offer any particular Services for any particular length of time. Except as prohibited by applicable law and subject to the Statutory Obligations (as defined in Section 1), ZeniMax reserves the right to change and update Content without notice to You. ZeniMax also reserves the right to refuse Your request(s) to acquire Content, and to limit or block any request to acquire Content, including, but not limited to, Downloadable Content and Game Mods, for any reason.
ZeniMax may patch, update, or modify a Service at any time with or without notice to You. Notwithstanding the foregoing, ZeniMax has no obligation to make available any patches, updates or modifications or correct any errors or defects in the Services. ZeniMax makes no guarantees about the persistence or availability of any user names or other personas at any time and assumes no liability for lost or deleted Account data. Except as prohibited by applicable law and subject to the Statutory Obligations (as defined in Section 1), You agree that ZeniMax will not be liable for any interruption of the Services, delay or failure to perform, any loss of Content (including, but not limited to, UGC, Game Mods and Downloadable Content), and/or Account data (including, but not limited to, Character data) resulting from any causes whatsoever. ZeniMax reserves the right to offer new Services, change and/or discontinue certain Services at any time in its sole discretion.
Because you can't play the game if you don't. PERIOD. It's a legal Catch-22, and a sleazy way to avoid (most) lawsuits.3 -
Armatesz✭✭✭✭✭Yes, because...Under normal circumstances I would likely so say no but I don't mean a monetary refund but the compensation I am talking about is to extend things like the luxury and gold merchant at most two days but I honestly think just one day for either of them. I can say they are trying to make a living for one thing. There is the matter of effort being done. They do acknowledge when things go wrong so they do care in that matter. But what other sort of compensation would be appropriate? Increasing rewards for the dailies for clockwork city dailies or pvp bonus rewards or? Because honestly I do wonder where the line is drawn on this.Ärmätèsz
Xbox NA
Guildless (by choice)0 -
Huyen✭✭✭✭✭
✭No, because...No for several reasons:
1. Its against their own ToS to give compensation
2. Not all problems are their fault. Many players seem to forget that upgrading their rig / internet-connection or even simply running an antimalware / virusscan once every while will solve a lot of crap.Huyen Shadowpaw, dedicated nightblade tank - PS4 (Retired)
Huyen Swiftpaw, nightblade dps - PC EU (Retired)
Huyen Lightpaw, templar healer - PC EU (Retired)
Huyen Swiftpaw, necromancer dps - PC EU (Retired)
Huyen Swiftpaw, dragonknight (no defined role yet)
"Failure is only the opportunity to begin again. Only this time, more wisely" - Uncle Iroh1 -
Countcalorie✭✭✭Yes, because...AzraelKrieg wrote: »Apache_Kid wrote: »AzraelKrieg wrote: »Apache_Kid wrote: »AzraelKrieg wrote: »PSN long went down , SONY had compensated to the customers before .
It was an example tho
The difference there is that Sony's userbase is larger than ESO's and that PSN is a requirement for all games that have an online multiplayer component on the platform.Apache_Kid wrote: »AzraelKrieg wrote: »JamieAubrey wrote: »AzraelKrieg wrote: »JamieAubrey wrote: »Yes............ with a 6 month ( or how ever long they need ) hiatus and fix all the bugs etc before adding new content
And then the game dies because no new content. GG.
I'm sure people can wait 6 months its not the end of the world
Nope. They can't. The year after launch is proof of that when ZOS delivered no new content from October 2014 until Imperial City's release the next year.
They need to stop releasing new content and fix the content they have. A new zone with 24 quests and 2 delves with a tiny trial cannot keep me busy while I can do nothing in Cyrodiil. This game needs an Operation Health style update like Rainbow Six Siege did. Fix the load screens, Fix Cyrodiil, fix the activity finder, Fix mount speed issues while traversing non-flat terrain, fix the chat bugs, the list goes on forever.
They can make content and fix bugs at the same time. They have different teams for both. They aren't going to pull the people that make the art assets or the world building away from doing that just to fix a bug that has nothing to do with them.
Clearly they can't do both at the same time or we wouldn't be in this situation having this conversation now would we?
Clearly they can because the issue regarding load screens is for you console peasants only. It didn't come with the PC release. I guess that's what happens you have to compile code to work on inferior hardware to suit a market that is cannibalising itself with reiterations of the same machines just trying to keep up with what PCs can do
LOL I bet my Xbox One X has more power than your PC.
You'd lose that bet
Oh dear lord I didnt think these console v pc arguments where still happening.
Im on Xbox and my Pc is the better machine all the way.
and yes they should compensate everyone because we paid over a hundred bucks for a sub par mmo grindfest where we continue to get bent over and *** by *** business practices and crappy balancing attempts.
They certainly have the money for it.will they though? no.have a crown crate.
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Thogard✭✭✭✭✭
✭✭✭✭✭No, because...What woudl the compesation be? A dollar?
get a job you hippies.PC NA - @dazkt - Dazk Ardoonkt / Sir Thogalot / Dask Dragoh’t / Dazk Dragoh’t / El Thogardo
Stream: twitch.tv/THOGARDvsThePeasants
YouTube: http://youtube.com/c/thogardpvp0 -
victoriana-blue✭✭✭✭JamieAubrey wrote: »AzraelKrieg wrote: »JamieAubrey wrote: »Yes............ with a 6 month ( or how ever long they need ) hiatus and fix all the bugs etc before adding new content
And then the game dies because no new content. GG.
I'm sure people can wait 6 months its not the end of the world
It was almost ten months between SOTH and Morrowind. I don't want to go through that again, thanks.CP 750+
Never enough inventory space, even with storage coffers and a mule account0 -
Dont_do_drugs✭✭✭✭✭
✭✭✭✭✭No, because...read the tos. question answered.
the only reason for a proper refund i can imagne is for following stuff:
* someone got banned/temp banned and later confirmed by zos as well it wasnt rightfull (banscript). happened to me, i got a friendly apology and a compensation of 1.500 crowns back then. thats very okay i guess for 2,5 days ban.
* technical problems with dlcs, eso+ and other stuff u paid for - a bug which makes u not beeing able to use ur crafting bag as example. cant remember that something that way happened, but the battleground release was quite a problem - i wished zos would have been doing something for the buyers of morrowind which couldnt use a part of it.Edited by Dont_do_drugs on November 13, 2017 9:20AM
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They can only bla-bla and waste gold on feeding their ego. I am disappointed."
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Deutsch | English0 -
Countcalorie✭✭✭Yes, because...The new Clockwork city house costs over 150$Australian dollars worth of crowns.Since when is this considered ok?1
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BladedMischief✭✭✭No, because...No, because it's an online game. With many, many players online 24/7. Issues are going to appear. And it's not always ZOSs fault either. Yes the long load screens are annoying. Yes the bugs are annoying. But let's be honest, some bugs we come across can be funny. And if they make you laugh. You can't really complain.
And obviously, if they compensate one platform, they have to compensate them all.
If the bugs and long load screens are bothering people that much; take a break from the game rather than expecting something from ZOS.
These things happen.
Purely my opinion, but come on guys.~We're a community of adventurers. No matter which banner we fight under~1 -
AzraelKrieg✭✭✭✭✭
✭✭✭✭No, because...Countcalorie wrote: »The new Clockwork city house costs over 150$Australian dollars worth of crowns.Since when is this considered ok?
It's a luxury. You don't need to buy it you know.Gold Dragons Guildmaster PC-NACR2000+Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 500 -
jaschacasadiob16_ESO✭✭✭✭✭Please, someone start a poll with the topic should we get compensated for another thread about being compensated?"Yesterday while searching a barrel in vVoM I found a lemon. Best drop of the whole run."
Protect the weak. Heal the sick.
Treasure the gifts of friendship. Seek joy and inspiration in the mysteries of love.
Honor the Earth, its creatures, and the spirits. Use Nature's gifts wisely. Respect her power. Fear her fury.3 -
Countcalorie✭✭✭Yes, because...AzraelKrieg wrote: »Countcalorie wrote: »The new Clockwork city house costs over 150$Australian dollars worth of crowns.Since when is this considered ok?
It's a luxury. You don't need to buy it you know.
Price should be based at the amount of effort put into something.
It serves no function and is the price of a full game.I still don't get how people defend this micro-transaction garbage.the damn game costed 120 Australian dollers at the console launch.
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AzraelKrieg✭✭✭✭✭
✭✭✭✭No, because...Countcalorie wrote: »AzraelKrieg wrote: »Countcalorie wrote: »The new Clockwork city house costs over 150$Australian dollars worth of crowns.Since when is this considered ok?
It's a luxury. You don't need to buy it you know.
Price should be based at the amount of effort put into something.
It serves no function and is the price of a full game.I still don't get how people defend this micro-transaction garbage.the damn game costed 120 Australian dollers at the console launch.
Cost me about 150 back at PC launch. Blame the stupidity of game pricing in Australia for that. Off topic I want a Nintendo Switch. It is cheaper for me to import the system from America on Amazon than it is to buy it in a store here.Gold Dragons Guildmaster PC-NACR2000+Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 500 -
Flaminir✭✭✭✭✭
✭✭No, because...No, because you'd be opening the floodgates... every single bug, glitch or load screen would have people crying out for compensation (Even more than they do already).
Plus as others have said. TOS, not paying a sub etc etc.
That's not diminishing in any way the need for several fixes to key issues... but a crying compensation culture will not help or fix these in any way.GM of the Unholy LegacyPC/EU/EP2 -
randomkeyhits✭✭✭✭✭Other (please explain)for most things no, loading screens however I might consider a possible yes.
Ideally however I'd much rather keeping us better informed on the issue and getting it fixed as the highest priority.
For solo PvE, its a pain when it happens but not a biggie
Our guild cancelled a trial because the loading screen issue interfered so badly with the previous run.
For PvP, its making things so miserable where everything is so much more time critical. Transit to a fort before it goes under attack? Res at a field camp before its discovered and burned down? Racing across the map and get a boundary transition loading screen? Its gotten to the point where if I see two "this is an unusually...." I cancel the game, reload and try to get back in from scratch. After a half dozen of these in a row and its time to quit for the night. No wonder the PvP population is crashing right now.EU PS41 -
AnviOfVai✭✭✭✭✭
✭Yes, because...I'm gonna say yes to people who are subscribers because they are paying to play and...well half of the game is pretty much unplayable its not fair on them. I'm not a subscriber, but as frustrating as it is for me I'm not loosing anything by not being able to play.
"I appear at my lord's behest, or perhaps I was always here, and you merely lacked the ability to see me."
PS4 - EU
AD - Pet Sorcerer - Damage Dealer - 160
DC - Warden - Werewolf - in - progress - 160
DC - Templar - Tank - 160
DC - Sorcerer - Damage Dealer - in - progress
EP - Dragon Knight -Fire Tank - 160
EP - Nightblade - Damage Dealer - 1601 -
Saturnana✭✭✭✭✭No, because...
^ From the ToS."6. AVAILABILITY OF SERVICES AND CONTENT; GAME MAINTENANCE, PATCHES, UPDATES; TERMINATION OF SERVICES
ZeniMax does not guarantee that any Services will be available at all times, in all countries and/or all geographic locations, at any given time, or that ZeniMax will continue to offer any particular Services for any particular length of time.
[...]
ZeniMax may patch, update, or modify a Service at any time with or without notice to You. Notwithstanding the foregoing, ZeniMax has no obligation to make available any patches, updates or modifications or correct any errors or defects in the Services.
[...]
You agree that ZeniMax will not be liable for any interruption of the Services, delay or failure to perform, any loss of Content (including, but not limited to, UGC, Game Mods and Downloadable Content), and/or Account data (including, but not limited to, Character data) resulting from any causes whatsoever. ZeniMax reserves the right to offer new Services, change and/or discontinue certain Services at any time in its sole discretion."
We've basically all signed a waver on not caring about down-time and its consequences, or at least accepting that it may happen and that there's nothing to be done about it at that stage. So no compensation for us. Unless ZOS chooses to do so out of the goodness of their heart. Because, as the above states, they're certainly not obliged to do so.@Saturnna | PC / EU
Nâmae Rin : Dragonknight | Dr Milodas Ra'Himo : Templar | Mira Motierre : Sorceress
Plays-ln-Puddles : Warden | Lady Neria : Dragonknight | Philadore : Nightblade
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"Ha! I do love it when the mortals know they're being manipulated. Makes things infinitely more interesting."
- Sheogorath0 -
Bam_Bam✭✭✭✭✭
✭Yes, because...Only PC players. Because we are sexier and better aaaaand the Master race. And we deserve free stuff. Or maybe a golden chalice filled with the bitter tears of console players?Joined January 2014
PC EU - PvE & BGs & PvP (Vivec)
Grand Master Crafter
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Stream
Lims Kragm'a
Bam Bam Bara0 -
Dread_Viking✭✭✭✭Yes, because...i voted yes just to make a statement that it is unacceptable thy dont fix this ****Don't worry girl I'm a Sorcerer, i got my Hardened Ward for protection1 -
Reventius✭✭If we didn't get compensated for the whole launch experience then we never will. Shut up and have a free Brassilisk.For The Covenant!
"I made the CV for each
a character with a story comes to life
without it, it is like the spoon in the cupboard"
-Azurya0
This discussion has been closed.