Edited by ZOS_AntonioP on November 8, 2017 6:13PM
I want to say how fed up I am with the Customer Service.
I don't want help because I know I wont get it. I just want to complain publicly and denounce support for doing a crappy job.
I have 4 accounts. One account is locked out with a CP 250ish toon and purchased DLC.
The account is locked out because of a firewall or something that AVAST created and blocked the security code email that ZOS sends.
Each account is [email protected]
I know the password for the account.
However, I do not know the security question. I created the account 2 or more years ago. I dont remember. I can answer almost all the other questions associated with the account and because my *** NAME is on each account you would think they would cut me a little slack. However, that is not the case.
And yes, I have used the correct channels to recover my account. I have been trying to get it back for a year or so.
[Edit to remove bashing]