EU maintanence time: from midday into the afternoon. Why?

  • Bam_Bam
    Bam_Bam
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    Turelus wrote: »
    "find something else to do for x hours"

    *flicks peanuts at Turelus* :trollface: :P
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  • LordGavus
    LordGavus
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    Soulless_1 wrote: »
    I honestly am starting to think ZOS doesn't care much about the EU players. (No I'm not ranting) I just would like to know their thinking behind these maintenance times in the EU.

    I know for a fact they can take both servers offline separately, as they have done a few weeks back, when apparently there was something going on on the NA server.
    So why not separate the maintencance times and also do the maintenance for EU in the night time?

    I just don't get it...

    Mate if you think they don't care about Eu, you should move to Australia.
    Every single maintenance is in prime time for us (6pm normally, 8pm today).

    This is my standard response. Maintenance has to happen at sometime, unfortunately we drew the short straw.
  • Cinbri
    Cinbri
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    Baranthus wrote: »
    Turelus wrote: »
    "find something else to do for x hours"

    *flicks peanuts at Turelus* :trollface: :P

    I will calculate what chance I have to get thing I need from my free Crates. Apparently it something like 0.00001%
    Tho, maybe like in Morrowind I will get only thing I need from my first free crate :triumph:
  • Jayman1000
    Jayman1000
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    rootimus wrote: »
    My guess is that they don't split maintence of US and EU because they also have three different platforms to support in PC, Xbox and PS4. Simpler to roll out updates for one platform at a time.

    That makes sense; I do feel now that there's sense in the way it's done.
  • Soulless_1
    Soulless_1
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    Kolzki wrote: »
    My guess is that they don't split maintence of US and EU because they also have three different platforms to support in PC, Xbox and PS4. Simpler to roll out updates for one platform at a time.

    Would make sense, I guess...
  • goldenarcher1
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    AxzYgcG.png
  • Jayman1000
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    Turelus wrote: »
    Otherwise no one has details for you as ZOS doesn't really talk about it. Most people just invent their own conspiracy "grr ZOS" theory and rant post so, dunno.

    Yeah well I just wanted to understand it better as I was sure there is a good explanation (the consolidation of maintaince when done at the same time seems very plausible). The thought that ZOS would deliberately (as in a conspiracy) try to annoy it's players is of course ludicrous.

  • Zer0oo
    Zer0oo
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    It is a business decision which probably saves money and effort for them and it seems for them worth the risk that EU players feel like "secondary" costumers. Get use to it or play another game! (Alot of new games will release soon which are worth a shot to try out)
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  • Bryong9ub17_ESO
    Bryong9ub17_ESO
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    First of all look up how time zones work. With that being said ZOS is located in Baltimore, east coast of the United States. It doesn't matter where their servers are. The work they are doing, they are doing at the headquarters in Baltimore. Because this is for the entire base game, for the event which effects the entire game not just your EU server.

    Like many others have already said this is an American company. And it does not matter when they do their maintenance or their updates someone somewhere on this planet is going to be affected by it.

    This is nothing new. How is this still a topic every single week?
  • SpiderCultist
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    Kneighbors wrote: »
    Simply put, because american player > rest of the world player for ZoS. I don't want to go into politics but this is something obvious to every american.

    What's the number of American players vs European players? I'm genuinely wondering if your numbers are higher than ours (EU-PC) and if there's some site to get that info.
    PC | EU
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  • Ozstryker
    Ozstryker
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    Zer0oo wrote: »
    It is a business decision which probably saves money and effort for them and it seems for them worth the risk that EU players feel like "secondary" costumers. Get use to it or play another game! (Alot of new games will release soon which are worth a shot to try out)

    Interesting... I'm assuming u are American?
  • Turelus
    Turelus
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    Baranthus wrote: »
    Turelus wrote: »
    "find something else to do for x hours"

    *flicks peanuts at Turelus* :trollface: :P
    Hopefully salted ones to go with my salty mood today.
    @Turelus - EU PC Megaserver
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  • Corik
    Corik
    Soul Shriven
    Hi there,

    I'm fairly new to the game and havent really seen the servers down for maintenance - or perhaps I just havent noticed.
    How does this usually take ? I've been looking at the "Maintenance section" of the forums and nothing is stated neither about what the plan is nor about how long they expect it top be offline.
  • rootimus
    rootimus
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    Corik wrote: »
    How does this usually take ?

    How long is a piece of string?
    Even on the internet, clear communication is important; it can be the difference between "helping your Uncle Jack off a horse" and "helping your uncle jack off a horse"; the difference between "knowing your s***" and "knowing you're s***".
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  • R1ckyDaMan
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    My question is why do some MMO's get away with never having maintenance and work flawless yet some like this one require maintenance on a weekly basis or stuff goes to hell?
  • bebynnag
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    i like to use the server down time to clean my flat...

    im joking of course i dont clean i watch netflix!
  • Niobium
    Niobium
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    Huyen wrote: »
    [Snip]

    Lmao

    Every company guards their product - right down to the algorithms they use to create the illusion of RNG. Server downtimes aren't exactly rocket science. It's an American company and they put the server downs when there is the least amount of traffic in the game. Not to say No Traffic in the game, just the least amount. It's not new. It's not Evil ZOS. It's what every MMO does - ask any Aussie/Kiwi and see how often they get their prime time cut in to due to server maintenance on any MMO.

    [Edited to remove quote]
    Edited by ZOS_KatP on September 27, 2017 1:24PM
  • Corik
    Corik
    Soul Shriven
    I was thinking about Netflix as well :)
    Reason I asked how long maintenance usually takes, is I dont wanna put on a movie if the servers are back up in 1 hour. But if the answer is 10 hours I might as well plan my day differently
  • SpiderCultist
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    Corik wrote: »
    Hi there,

    I'm fairly new to the game and havent really seen the servers down for maintenance - or perhaps I just havent noticed.
    How does this usually take ? I've been looking at the "Maintenance section" of the forums and nothing is stated neither about what the plan is nor about how long they expect it top be offline.

    Usually 4-6 hours
    PC | EU
    Ashlander and Mephala worshipper.
    "You are just another breed of domestic animal, grazing stupidly while higher beings plot your slaughter."
  • R1ckyDaMan
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    Niobium wrote: »
    It's not new. It's not Evil ZOS. It's what every MMO does - ask any Aussie/Kiwi and see how often they get their prime time cut in to due to server maintenance on any MMO.

    GW2 is never down for maintenance.
  • Niobium
    Niobium
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    R1ckyDaMan wrote: »
    GW2 is never down for maintenance.

    Awesome! So all those who hate downtimes and want a game that doesn't have one.. there's your ticket.
  • Jade1986
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    vrine wrote: »
    Its based on American times, as its an American company.

    SWTOR's developer team is also in the US, they take timezones into account. FF14 devs are based in Japan, they take timezones into account, when Wildstar was a thing, they took timezones into account. That is really a sad excuse.
  • Kneighbors
    Kneighbors
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    Ozstryker wrote: »
    Zer0oo wrote: »
    It is a business decision which probably saves money and effort for them and it seems for them worth the risk that EU players feel like "secondary" costumers. Get use to it or play another game! (Alot of new games will release soon which are worth a shot to try out)

    Interesting... I'm assuming u are American?

    Yea you can see it by his English level
  • Zhaedri
    Zhaedri
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    essi2 wrote: »
    Here is something to do for a few hours.

    https://www.khanacademy.org/

    Apparently I am taking Biology now.
    @Zhaedri PC NA

  • Yamenstein
    Yamenstein
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    Jayman1000 wrote: »
    Sorry if this topic has been discussed to death before... But I'm curious why this update time from 10 UTC has been chosen? In europe UTC 10 is either 11 or later. I think there must still be quite a good deal of players at this time. Early morning, like from 5 in the morning, would have been much much less interruptive wouldn't you think? I mean how many plays ESO at 5 in the morning?

    If I have to guess then I would say it's cheaper to get technicians to run maintanence during work hours than early hours?

    Aren't the EU servers located in NA? Also it makes sense that they would update a platform at a time. Not break up servers into location. Also does it matter when they do maintenance? I get home from work and an hour later it's maintenance time. It's always something for someone, somewhere. So I don't care when they do it.

    And to the person who talks about how their shouldn't be any maintenance at all, always someone, just no. Rather a working game than a broken one, and ESO is already broke in some areas anyways so don't need it worse.
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  • Yamenstein
    Yamenstein
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    Jayman1000 wrote: »
    Mate if you think they don't care about Eu, you should move to Australia.
    Every single maintenance is in prime time for us (6pm normally, 8pm today).

    I guess I shouldn't complain, feel sorry for ya here. I assume you play on US servers? Does the distance affect your latency much?

    Yes, yes it does. Which is why all Australians don't give a #@$& when some American streamer complains about the latency being 100.
    Crown Crates are a trap. Don't fall for the gamble! Balance? What Balance? Balance, smellance.
    Necro for them RP feels.
  • LordGavus
    LordGavus
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    Yamenstein wrote: »
    Jayman1000 wrote: »
    Mate if you think they don't care about Eu, you should move to Australia.
    Every single maintenance is in prime time for us (6pm normally, 8pm today).

    I guess I shouldn't complain, feel sorry for ya here. I assume you play on US servers? Does the distance affect your latency much?

    Yes, yes it does. Which is why all Australians don't give a #@$& when some American streamer complains about the latency being 100.

    100, wow. I wish mine was 100.
    I'm 300-400 :(
  • Beardimus
    Beardimus
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    Whatever time they pick people will complain. It's such a small amount of downtime across the week, and its good that they maintain things.

    Timing works for their business model, that's it.
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  • Yamenstein
    Yamenstein
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    LordGavus wrote: »
    Yamenstein wrote: »
    Jayman1000 wrote: »
    Mate if you think they don't care about Eu, you should move to Australia.
    Every single maintenance is in prime time for us (6pm normally, 8pm today).

    I guess I shouldn't complain, feel sorry for ya here. I assume you play on US servers? Does the distance affect your latency much?

    Yes, yes it does. Which is why all Australians don't give a #@$& when some American streamer complains about the latency being 100.

    100, wow. I wish mine was 100.
    I'm 300-400 :(

    Tell me about it. People complaining about the latency spikes recently. Pfft. I used to get 270ish. But now 95% of the time I play ESO it's 320ish with spikes to 999+ :neutral:
    Crown Crates are a trap. Don't fall for the gamble! Balance? What Balance? Balance, smellance.
    Necro for them RP feels.
  • negbert
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    It’s also the middle of a week day. Most meople will be at work in Europe anyway.
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