Mojomonkeyman wrote: »Question: how do you know a PvPer is top tier? At which point do you consider one's feedback to be worth? What kind of knowledge does said player need to have about his own class as well as others?
At this point, you realize that the very definition of "top tier" is subjective, and cannot properly limit the field of "top tier" players by nothing else but artificial ingame factors that may or may not be good enough to properly separate players.
And that's not mentioning that you are basically ignoring the majority of players - not exactly the smartest business decision a company can do either, regardless of actual balance issues.
TL;DR: in theory, you'd ask top tier players for PvP balance suggestions, in practice, you cannot give a proper definition of "bing top tier", thus you gotta ask everyone.
That's what leagues, ladders, tourneys and MMR are usually for. In combo with quality insights ingame or web platforms. See team liquid & starcraft (or mobas) for reference. I was frequent user of that site for about 10 years and your balance related posts would simply not get published if you were not known to understand the game (being in top positions on ladder, placing high in tourneys, etc.).
It's actually rather easy. And those games still retain a healthy low-mid end customer base (skill wise). Because, they are actually reasonably well balanced and it is desirable for people to take the time and improve.
It is rather "easy" (hint: actually it's pretty darn long to do, if you want to do a proper job) to balance SC/SC2 and MOBAs because we have a single competitive field mode with a limited number of factors for fights in a controlled environment. Except ESO is an MMO, not a MOBA/RTS or else, and has no proper MMR for battlegrounds, no ranking for duels, no eSport scene nor professional play, not specific consideration / ranking for open world play.
How do you balance ESO? Around BGs? Cyrodiil leaderboard? Duels? 1/2vX and outnumbered play? Even teams in Cyrodiil? According to which rulesets?
I am not saying it's not possible at all, what I am saying is that we don't currently have the tools (be it proper MMR or data on gear/class/ability/anything usage/efficiency, group composition for different sizes, matchmaking stats...) to make proper balance decisions, nor what is/are the competitive field(s) considered.
Both ?
DeadlyRecluse wrote: »Yes.