The Elder Scrolls Online

Update 50 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts
Maintenance for the week of April 20:
• NA megaservers for patch maintenance – April 20, 3:00AM EDT (7:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – April 20, 7:00 UTC (3:00AM EDT) - 17:00 UTC (12:00PM EDT)

EU PC - unable to login - password not working. wtffff

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Bam_Bam
Bam_Bam
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Just tried logging in. get the following error message:

"Login Failed. Your user name or password may be inactive at the current time." -WHAT?!?!? - Check my account - ACTIVE 169 DAYS LEFT - STILL CAN'T LOG IN. Have changed the passsword - STILL CAN'T LOG IN.

I'M GETTING REALLY ANNOYED NOW ZOS...
Joined January 2014
PC EU - PvE & BGs & PvP (Vivec)
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  • Perugio
    Perugio
    Soul Shriven
    Exact same here. Changed login as well - works fine on account page - but not the game itself.
  • Mureel
    Mureel
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    Same to all of the above. Also, I bet it will be that way till the Americans wake up tomorrow, unless they have anyone to reboot the login server...(or fix it)
    Edited by Mureel on August 16, 2017 1:12AM
  • KleanZlate
    KleanZlate
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    Yup! Me too.
  • FoxMichele
    FoxMichele
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    Same for me :s
  • Victimize
    Victimize
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    same here
  • Mureel
    Mureel
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    BIG RED BANNER: We are currently investigating issues some players are having regarding logging into the European PC/Mac megaserver. We will update as new information becomes available.
  • KleanZlate
    KleanZlate
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    Well, they're looking into it now. Hopefully it won't be a long wait...
  • ixie
    ixie
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    Same here, login fails for EU, I am able to log on NA
    PC EU

    Ixie - Breton Nightblade
    Paints-With-Frogs - Argonian Nightblade
    Swee Troll - Crafter Dragonknight
  • Svenja
    Svenja
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    I just got kicked from the game and have the same problem now.
    Relieved to see I am not the only one though :D
    PC | EU

    Svea Rochaud | Templar Healer | AD
    Grand Overlord - Flawless Conqueror - Immortal Redeemer - Tick-Tock-Tormentor - Gryphon Heart - Spirit Slayer
  • Marcus196604
    Marcus196604
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    Login through Steam Client does not work either.
    It tries for a couple of seconds and then shows a dialog box titled 'Login Error' with :
    "An unexpected internal error occurred. Please contact customer service at help.elderscrollsonline.com".
    Nothing to be found in the save directory \Elder Scrolls Online\live\Errors. The log file \Elder Scrolls Online\live\Logs\client.log only shows my login from this after noon.
    EU PC mega server.

    NA PC server seems to let me login (but I do not have chars there, so I get the character creation screen).
    Real men don't eat honey they chew bees.
  • Mureel
    Mureel
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    KleanZlate wrote: »
    Well, they're looking into it now. Hopefully it won't be a long wait...

    It's after close of Business on the East Coast, and I reckon (but hope to be wrong) that nothing will be fixed until the Americans are up tomorrow. So like 2pm earliest I guess, for UK.

    I hope I am wrong and someone can just reboot it or something.
  • Mureel
    Mureel
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    Now mine says Error 200.
  • Bucky Balls
    Bucky Balls
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    Same inability to log-in but account details work ok on web account.

    Any updates on this yet?

    @ZOS_GinaBruno
    @ZOS_JessicaFolsom
    @ZOS_KaiSchober
    Edited by Bucky Balls on August 16, 2017 1:57AM
  • Mureel
    Mureel
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    Annnd back to the old error like before.

    There goes my 'me' time with no one awake wanting my attention.
  • Mureel
    Mureel
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    Bucky Balls wrote: »
    Same inability to log-in but account details work ok on web account.

    Any updates on this yet?

    Everyone up there is asleep or off work at home. (Deleted their names so they don't get 54967788 notifications)

  • Master_Kas
    Master_Kas
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    Happens to me aswell. RIP

    Edit: It tells me to launch through steam, when it's not even installed on my computer. Awsome ZOS.
    Edited by Master_Kas on August 16, 2017 2:19AM
    EU | PC
  • Kaysha
    Kaysha
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    +1
  • Mureel
    Mureel
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    Master_Kas wrote: »
    Happens to me aswell. RIP

    Edit: It tells me to launch through steam, when it's not even installed on my computer. Awsome ZOS.

    Same.
  • KleanZlate
    KleanZlate
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    It's fixed now :)
  • Mureel
    Mureel
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    Not for me yet. I'm gonna go to sleep now though. Good Luck all!
    EDITED TO ADD: Restarted just to double check, and YESS WORKS NOW!

    GLAD to be wrong! TY for fixing this!
    Edited by Mureel on August 16, 2017 2:31AM
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