EU PC - unable to login - password not working. wtffff

Bam_Bam

Just tried logging in. get the following error message:

"Login Failed. Your user name or password may be inactive at the current time." -WHAT?!?!? - Check my account - ACTIVE 169 DAYS LEFT - STILL CAN'T LOG IN. Have changed the passsword - STILL CAN'T LOG IN.

I'M GETTING REALLY ANNOYED NOW ZOS...

Perugio

Exact same here. Changed login as well - works fine on account page - but not the game itself.

Mureel

Same to all of the above. Also, I bet it will be that way till the Americans wake up tomorrow, unless they have anyone to reboot the login server...(or fix it)

KleanZlate

Yup! Me too.

FoxMichele

Same for me

Victimize

same here

Mureel

BIG RED BANNER: We are currently investigating issues some players are having regarding logging into the European PC/Mac megaserver. We will update as new information becomes available.

KleanZlate

Well, they're looking into it now. Hopefully it won't be a long wait...

ixie

Same here, login fails for EU, I am able to log on NA

Svenja

I just got kicked from the game and have the same problem now.
Relieved to see I am not the only one though

Marcus196604

Login through Steam Client does not work either.
It tries for a couple of seconds and then shows a dialog box titled 'Login Error' with :
"An unexpected internal error occurred. Please contact customer service at help.elderscrollsonline.com".
Nothing to be found in the save directory \Elder Scrolls Online\live\Errors. The log file \Elder Scrolls Online\live\Logs\client.log only shows my login from this after noon.
EU PC mega server.

NA PC server seems to let me login (but I do not have chars there, so I get the character creation screen).

Mureel

KleanZlate wrote: »

Well, they're looking into it now. Hopefully it won't be a long wait...

It's after close of Business on the East Coast, and I reckon (but hope to be wrong) that nothing will be fixed until the Americans are up tomorrow. So like 2pm earliest I guess, for UK.

I hope I am wrong and someone can just reboot it or something.

Mureel

Now mine says Error 200.

Bucky Balls

Same inability to log-in but account details work ok on web account.

Any updates on this yet?

@ZOS_GinaBruno
@ZOS_JessicaFolsom
@ZOS_KaiSchober

Mureel

Annnd back to the old error like before.

There goes my 'me' time with no one awake wanting my attention.

Mureel

Bucky Balls wrote: »

Same inability to log-in but account details work ok on web account.

Any updates on this yet?

Everyone up there is asleep or off work at home. (Deleted their names so they don't get 54967788 notifications)

Master_Kas

Happens to me aswell. RIP

Edit: It tells me to launch through steam, when it's not even installed on my computer. Awsome ZOS.

Kaysha

+1

Mureel

Master_Kas wrote: »

Happens to me aswell. RIP

Edit: It tells me to launch through steam, when it's not even installed on my computer. Awsome ZOS.

Same.

KleanZlate

It's fixed now

Mureel

Not for me yet. I'm gonna go to sleep now though. Good Luck all!
EDITED TO ADD: Restarted just to double check, and YESS WORKS NOW!

GLAD to be wrong! TY for fixing this!