Maintenance for the week of April 6:
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
• ESO Store and Account System for maintenance – April 8, 9:00AM EDT (13:00 UTC) - 6:00PM EDT (22:00 UTC)
We are currently investigating connection issues some players are having on the European megaservers. We will update as new information becomes available.
EU PC - unable to login - password not working. wtffff
Bam_Bam
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Just tried logging in. get the following error message:
"Login Failed. Your user name or password may be inactive at the current time." -WHAT?!?!? - Check my account - ACTIVE 169 DAYS LEFT - STILL CAN'T LOG IN. Have changed the passsword - STILL CAN'T LOG IN.
I'M GETTING REALLY ANNOYED NOW ZOS...
"Login Failed. Your user name or password may be inactive at the current time." -WHAT?!?!? - Check my account - ACTIVE 169 DAYS LEFT - STILL CAN'T LOG IN. Have changed the passsword - STILL CAN'T LOG IN.
I'M GETTING REALLY ANNOYED NOW ZOS...
Joined January 2014
PC EU - PvE & BGs & PvP (Vivec)
Grand Master Crafter
#DiscordHypeSquad
Stream
Lims Kragm'a
Bam Bam Bara
PC EU - PvE & BGs & PvP (Vivec)
Grand Master Crafter
#DiscordHypeSquad
Stream
Lims Kragm'a
Bam Bam Bara
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PerugioSoul ShrivenExact same here. Changed login as well - works fine on account page - but not the game itself.1 -
Mureel✭✭✭✭✭
✭✭✭Same to all of the above. Also, I bet it will be that way till the Americans wake up tomorrow, unless they have anyone to reboot the login server...(or fix it)Edited by Mureel on August 16, 2017 1:12AM1 -
Mureel✭✭✭✭✭
✭✭✭BIG RED BANNER: We are currently investigating issues some players are having regarding logging into the European PC/Mac megaserver. We will update as new information becomes available.0 -
ixie✭✭✭✭✭Same here, login fails for EU, I am able to log on NAPC EU
Ixie - Breton Nightblade
Paints-With-Frogs - Argonian Nightblade
Swee Troll - Crafter Dragonknight1 -
Svenja✭✭✭✭✭
✭I just got kicked from the game and have the same problem now.
Relieved to see I am not the only one though
PC | EU
Svea Rochaud | Templar Healer | AD
Grand Overlord - Flawless Conqueror - Immortal Redeemer - Tick-Tock-Tormentor - Gryphon Heart - Spirit Slayer0 -
Marcus196604✭✭✭Login through Steam Client does not work either.
It tries for a couple of seconds and then shows a dialog box titled 'Login Error' with :
"An unexpected internal error occurred. Please contact customer service at help.elderscrollsonline.com".
Nothing to be found in the save directory \Elder Scrolls Online\live\Errors. The log file \Elder Scrolls Online\live\Logs\client.log only shows my login from this after noon.
EU PC mega server.
NA PC server seems to let me login (but I do not have chars there, so I get the character creation screen).Real men don't eat honey they chew bees.0 -
Mureel✭✭✭✭✭
✭✭✭KleanZlate wrote: »Well, they're looking into it now. Hopefully it won't be a long wait...
It's after close of Business on the East Coast, and I reckon (but hope to be wrong) that nothing will be fixed until the Americans are up tomorrow. So like 2pm earliest I guess, for UK.
I hope I am wrong and someone can just reboot it or something.1 -
Bucky Balls✭✭✭✭Same inability to log-in but account details work ok on web account.
Any updates on this yet?
@ZOS_GinaBruno
@ZOS_JessicaFolsom
@ZOS_KaiSchoberEdited by Bucky Balls on August 16, 2017 1:57AM0 -
Mureel✭✭✭✭✭
✭✭✭Annnd back to the old error like before.
There goes my 'me' time with no one awake wanting my attention.0 -
Mureel✭✭✭✭✭
✭✭✭Bucky Balls wrote: »Same inability to log-in but account details work ok on web account.
Any updates on this yet?
Everyone up there is asleep or off work at home. (Deleted their names so they don't get 54967788 notifications)
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Master_Kas✭✭✭✭✭
✭✭Happens to me aswell. RIP
Edit: It tells me to launch through steam, when it's not even installed on my computer. Awsome ZOS.Edited by Master_Kas on August 16, 2017 2:19AMEU | PC1 -
Mureel✭✭✭✭✭
✭✭✭Master_Kas wrote: »Happens to me aswell. RIP
Edit: It tells me to launch through steam, when it's not even installed on my computer. Awsome ZOS.
Same.0 -
Mureel✭✭✭✭✭
✭✭✭Not for me yet. I'm gonna go to sleep now though. Good Luck all!
EDITED TO ADD: Restarted just to double check, and YESS WORKS NOW!
GLAD to be wrong! TY for fixing this!Edited by Mureel on August 16, 2017 2:31AM0
