Nyghthowler wrote: »

lordrichter wrote: »

SydneyGrey wrote: »

The special mounts you can't purchase with gems are a d*** move, in my opinion.
I'm guessing there's probably only a 1% chance of getting one.

No, it is less than 1% according to data collection.

Edit:

According to Enodoc's spreadsheet, the odds of getting the Adamant Dwarven Horse is 1 in 272 crates. Admittedly, sample size is only 543.

Oddly enough, the CDC says that this is the same as the odds of a person dying as the result of a car accident. I have no idea what that means, but Google does give the most interesting search results.

I would rather die in the car accident then buy gambling boxes...

Melodramatic much?

Zos doesn't care more money

Stopnaggin wrote: »

Fusiondk wrote: »

I agree just like most state lotteries odds should always be divulged if the playerbase has no means of acquiring them. What I can't get on board with is all this hate at the crate system. It's a lottery and I see two complaints here:

1) The lottery shouldn't exist at all. Ok, that's just your opinion. Everything isn't free. Just because you paid for the game and even if you sub for it you're entitled to absolutely additional not outlined in the terms of your purchase. That's like going to Toys'R'us, buying an action figure with included parts, and expecting any future additional parts to be provided because you purchased the original figure at no additional cost. We call that communist. That is not how most of the world works financially.

2) No issue with buying the crates as long as you can acquire a currency to purchase the said "jack pot" items. Again that doesn't really make sense. That's like saying well if I purchase 10 lotto tickets a week for 20 years I should be able to acquire markers that ensure I will win the mega million jackpot at some preordained time.

It's gambling. Yes there are cool things locked behind it. It's just a lottery system, and it doesn't make a corporation some sort of hideous villian for incorporating it. It makes them capitalists.

No you aren't entitled to anything above your purchase, agreed? The second complaint isn't really the same, or wasn't. The fact that people knew there was a finite amount of money to be spent before they hit the jack pot was the only reason people like myself bought them. It wasn't an infinite gamble, even if the odds sucked we knew we could get what we wanted eventually. Secondly, I love the argument about casinos and lotteries, we aren't gambling for money here, just pixles, now if they want to offer me real money to gamble on the crates I may change get my view.

It's amazing hw many people don't seem to understand the concept of what pepole are upset about. It's not the gamble that upset most of us complaining, hell I enjoyed the thrill of the crates, but now with the extra fluff, lower gem conversion and the fact that they have hidden things behind a weighted rng system is the problem. You tell me what it looks like when they make the nix hound a lower tier reward than other pets, and all of a sudden it seems to appear more often than other rewards of the same level. Why was it made a lower tier rewward. Why would a 200 gem motif book only return 33 gems? Why all of a sudden did they add more lower tier rewards, diluting the rng pool?

Yep they are capitalist, and I'm a consumer with the right to complain about a product I purcahsed. I wonder now that there is a true gambling aspect to the crates will they be forced to show you the actual odds, you know lie other gambling items such as casinos and lotteries. I mean of its gambling then odds should be published.

Many of us who were crown crate defenders feel cheated, that's not something that any company wants their customers to feel. I could just as easily spend my money elsewhere, I don't think any company has a business model that would want that.

What is funny is i work in customer service for a large company and i can attest to this that we never want to make our clients feel cheated at any point. It strikes me as something almost alien about the entertainment industry though, where they feel they can and/or actually can get away with way less customer friendly practices.

aisriyth_ESO wrote: »

What is funny is i work in customer service for a large company and i can attest to this that we never want to make our clients feel cheated at any point. It strikes me as something almost alien about the entertainment industry though, where they feel they can and/or actually can get away with way less customer friendly practices.

The airlines, too. Many airlines treat their customers like garbage, and don't give two flying farts if the customers complain.

I don't know how much more of this I can take... I always try to keep it positive on forums (someone has to), but I am reeeeeally getting sick of these "additions".

I was a collector! A proud collector, had every mount, pet, costume and memento. I knew with Crown Crates that would no longer be possible, so, I accepted it, se la vie.

With Crown Crates I had easily been able to get at least one Apex mount and every lesser costume/pet/memento/ w/e without having to spend more than $80, fair enough, I was getting more stuff and spending about the same amount I would normally spend during any given store cycle, so it wasn't that bad.

Then housing came along and its fantastic! But, they introduce "limited time" buys on estate's that are over $100 USD un furnished... And I was like, well, this is getting pretty lame.

Now there's non gem purchasable very unique items in the Crate's... Well, count me out. I'm sick of the constant changes, back "correcting" homes (Earthen Cavern) and I know there will be more aggressive stuff to come.

Soon we will be getting "Coupon" drops that give us 20% off a Crown Crate or Gem purchase or Crown Store item. Soon we will get other in game STUFF that incentivizes Crown Store purchases. They will probably re-institute bold yellow messages across our game screens like "@jackaboocrownstoremoneybags just Won the Uber Unique Wolf of Glowy Specialness" (These are guesses of course)

Its time for ZeniMax to throttle back the aggressive buy buy buy tactics for a while. We all get it! You want us to purchase from the crown store... Well, those who do, do. Those who don't never will!

Cut it out.

So we all complaining here that the 3 mounts arent in gem store? And it went this far?

Seriously people, getting it won't change your life in any way.

Geroken777 wrote: »

So we all complaining here that the 3 mounts arent in gem store? And it went this far?

Seriously people, getting it won't change your life in any way.

No it won't change anyone's life, that isn't the point. The point is some people who collected items, for what ever reasons, are now denied that option. Just because you don't prioritize the same things doesn't make it any less frustrating for others. Some people are frustrated at PVP, some at housing and their complaints are no more legitimate than the ones expressed here.

Seeing how this is the place to voice your opinions, I see no problems here. As long as they are legitimate complaints and not some overly drastic demands or whining. Without customers voicing their objections there would be no change.

I got one of the special dwarven mounts my first try and the electric senche mount as well like two crates later. I did get the nix hound pet at least five times though.

I guess...praise RNG Jesus.....Amen!

aisriyth_ESO wrote: »

Geroken777 wrote: »

So we all complaining here that the 3 mounts arent in gem store? And it went this far?

Seriously people, getting it won't change your life in any way.

Call me insane, call me crazy, call me stupid. That is totally okay, but being an ardent freak about collecting things they will impact my enjoyment of the game thus, my life. I can hear it now "its just a game bro!" yeah, it is just a game, a game that brings me enjoyment day in and day our. The fact is there are those of you who don't care, and good on you. However, for those of us who do we do so not because we demand free things, hell many of us are willing to spend the $$ to get them reliably, just let us get them reliably.

Stopnaggin wrote: »

Geroken777 wrote: »

So we all complaining here that the 3 mounts arent in gem store? And it went this far?

Seriously people, getting it won't change your life in any way.

No it won't change anyone's life, that isn't the point. The point is some people who collected items, for what ever reasons, are now denied that option. Just because you don't prioritize the same things doesn't make it any less frustrating for others. Some people are frustrated at PVP, some at housing and their complaints are no more legitimate than the ones expressed here.

Seeing how this is the place to voice your opinions, I see no problems here. As long as they are legitimate complaints and not some overly drastic demands or whining. Without customers voicing their objections there would be no change.

So from what i understand the only people complaining are collectors. Alright. But i still don't really get the reason you are mad since if you are collector and you will miss an ultra rare edition of something. I think somebody already mentioned on the post, that these mounts are unobtainable from anything else for only NOW. The chances are ZOS will put it up on crown store as a special mount category near the Mare, which will only take time. Every collection has their up and downs, but if you are really desperate to get the special mount, then just put some cash in. Or wait a little more. I'd rather get a 50% discount on a game than getting it the day it releases. I've also seen a lot of collector's items which are limited in their quantities, but yet no one having a big nag as this one we got here...

Blanco wrote: »

jircris11 wrote: »

People need to get over the hate for crown creates. Every mmo that is b2p or f2p has them. If you don't like them then shut up and don't buy them. At least eso has no p2w Insta max lol or 80% of the game locked behind a pay wall like most mmos.

I agree with this comment... the people getting mad about this are making themselves look so silly.

If you don't like them just don't buy them and mind your own business.

I hate the odds in the crates too but that doesn't mean I'm going to get mad at the fact that they're offered. They can sell whatever they want just as you can choose to purchase what you want.

8 pages in and people still can't understand what the issue at hand is. It isn't the crown crates themselves. It is the fact that there are 3 new mounts (and a sweetroll and research scroll, etc.) that are RNG-only. You can't buy them with crown gems. Crown gems were ZO$'s bandaid and answer to the negativity that the introduction of crown crates caused, because now you could spend some money, and if you still didn't get what you want, you could buy it with crown gems after exchanging all your duplicate crap. Now they are going back on their crown gem solution for a few ultra rare items in a predatory effort to get people to keep throwing money at crown crates for something with less than a 1% chance to get and no guarantee to buy with gems after spending enough money. That is the issue.

Geroken777 wrote: »

I will repeat this:

Geroken777 wrote: »

I think somebody already mentioned on the post, that these mounts are unobtainable from anything else for only NOW. The chances are ZOS will put it up on crown store as a special mount category near the Mare, which will only take time.

I let it pass the first time. When Crown Crates were first talked about, they were discussed in terms of returning Crown Store merchandise. Crown Crates were the solution to re-introducing limited time offer merchandise. While it is certainly possible that they could change their mind, every indication is that they intend for stuff to move from the Crown Store to the Crown Crates, and not the other way around.

Chalinal wrote: »

8 pages in and people still can't understand what the issue at hand is. It isn't the crown crates themselves. It is the fact that there are 3 new mounts (and a sweetroll and research scroll, etc.) that are RNG-only. You can't buy them with crown gems. Crown gems were ZO$'s bandaid and answer to the negativity that the introduction of crown crates caused, because now you could spend some money, and if you still didn't get what you want, you could buy it with crown gems after exchanging all your duplicate crap. Now they are going back on their crown gem solution for a few ultra rare items in a predatory effort to get people to keep throwing money at crown crates for something with less than a 1% chance to get and no guarantee to buy with gems after spending enough money. That is the issue.

That it is.

Bethesda Softworks marketing is very tenacious, once they get an idea they like. If it fails, and they have to backtrack, they do not lose sight of what they want. They circle back around and find a way to do it. When paid mods failed for Skyrim, they simply regrouped and introduced Creation Club.

ZOS and Bethesda are like peas in a pod.

Crown Crate exclusives are a key feature of loot boxes, and gems dilute that to a degree by allowing people to purchase fewer Crown Crates and still get what they want. The Gems were a response to negative reaction due to the fact that they were going too far, too fast, with the Crown Crates. I think they just want people to buy RNG loot crates until they get what they want, no Gems and no complications. Pure RNG. They backtracked on that, but are now circling back for a second pass.

They are proceeding like they have a long term plan for introducing monetization features for the game in stages. Since 2015, they have been incrementally ramping up monetization. I am certain that there is no small amount of psychology being used, to an end like boiling the frog. While there may be a few hiccups along the way, as the frogs adjust they will accept their situation and the inevitability a the plan they cannot change.

Each Crown Crate season will introduce more exclusive non-Gem items. If they ever put any of these into the Crown Store for Gem or Crown (ha!) purchase, it will not be a permanent thing and they will probably do it only once. The intent is to have an increasing block of items that are, and were, only available to the most dedicated Crown Crate enthusiasts. I expect that they want people to look back on the Dwarven crate season, be sad that they did not spend enough to get their special mount, and redouble their efforts in future seasons to make sure that never happens again.

Edit: But that only works for a while. I expect new monetization efforts to be rolled out every few weeks.

aisriyth_ESO wrote: »

What is funny is i work in customer service for a large company and i can attest to this that we never want to make our clients feel cheated at any point. It strikes me as something almost alien about the entertainment industry though, where they feel they can and/or actually can get away with way less customer friendly practices.

This really rings a bell with me

I do not mind a gamble now and again but if I do gamble then I will try to do so based on an informed decision.

The weightings behind the crates is hidden, I have no idea on the chances of winning an item only that it is greater than zero.

This is blind gambling and I have to trust that ZOS will play fair with me.

Trust ZOS......... that is..... difficult.

Makes me appreciate Warframes Relic system all the more.

Timeraider wrote: »

Well, these were rng chests. Don't see the difference much compared to the normal items. Instead of paying cash for more gems, you're paying money for more chests. Also... Collectors never should collect cosmetics, always turns sour.. Always
Its all just fluff... All I hope is that the money will actually convert into more content

Collecters collect what resonates with them, doesn't need a rhyme or reason. All that is important is that they are happy. Again they may be rng, but there was always the gem conversion to get those items. Telling someone what to collect is like me telling you what your favorite food or drink should be.

Geroken777 wrote: »

aisriyth_ESO wrote: »

Geroken777 wrote: »

So we all complaining here that the 3 mounts arent in gem store? And it went this far?

Seriously people, getting it won't change your life in any way.

Call me insane, call me crazy, call me stupid. That is totally okay, but being an ardent freak about collecting things they will impact my enjoyment of the game thus, my life. I can hear it now "its just a game bro!" yeah, it is just a game, a game that brings me enjoyment day in and day our. The fact is there are those of you who don't care, and good on you. However, for those of us who do we do so not because we demand free things, hell many of us are willing to spend the $$ to get them reliably, just let us get them reliably.

Stopnaggin wrote: »

Geroken777 wrote: »

So we all complaining here that the 3 mounts arent in gem store? And it went this far?

Seriously people, getting it won't change your life in any way.

No it won't change anyone's life, that isn't the point. The point is some people who collected items, for what ever reasons, are now denied that option. Just because you don't prioritize the same things doesn't make it any less frustrating for others. Some people are frustrated at PVP, some at housing and their complaints are no more legitimate than the ones expressed here.

Seeing how this is the place to voice your opinions, I see no problems here. As long as they are legitimate complaints and not some overly drastic demands or whining. Without customers voicing their objections there would be no change.

So from what i understand the only people complaining are collectors. Alright. But i still don't really get the reason you are mad since if you are collector and you will miss an ultra rare edition of something. I think somebody already mentioned on the post, that these mounts are unobtainable from anything else for only NOW. The chances are ZOS will put it up on crown store as a special mount category near the Mare, which will only take time. Every collection has their up and downs, but if you are really desperate to get the special mount, then just put some cash in. Or wait a little more. I'd rather get a 50% discount on a game than getting it the day it releases. I've also seen a lot of collector's items which are limited in their quantities, but yet no one having a big nag as this one we got here...

And I do get that, I have also said a few times i'd like confirmation from ZoS that they will return. Hell, against better judgement and under the assumption they will be available somehow I did go ahead and buy Dwarf Crates. I hope ZoS realizes i respect them enough that i know they need money. I just hope they respect the customers enough to confirm without a shadow of a doubt they will come later or make them available through gems.