Console end-game content is broken--should ZOS allow us to transfer our accounts to PC?

LiquidPony · March 2017

It is well-documented that Trials are horribly broken on both XB and PS4. Homestead broke everything.

Maw of Lorkhaj in particular is virtually unplayable; my group's last attempt there saw ~15 disconnects before we got to the first shield phase on the first boss, and 3-4 additional crashes/disconnects every time we started the first boss fight over. There are only a handful of scores posted to the MoL leaderboard since Homestead dropped, and the scores are terrible. Trials guilds are falling apart.

Hel Ra Citadel is also horribly broken, with serious disconnect/crash issues paired with the bug where the lower boss will not respawn if the group wipes. Meaning, if you lose a healer or tank on the left pull after the split, it's RIP, start the Trial over or don't post a score. Even AA and SO are having issues.

I have catalogued some Bug Report posts below (there are more) detailing some of the issues we're having.

Today, ZOS responded and said they would be adding additional logging to the game to help troubleshoot ... in May. In other words, 2 months after the release of Homestead which broke the console end-game, they will patch in additional logging. So we're talking, conservatively, 3 months after Homestead before we see any fixes.

ZOS_JessicaFolsom wrote:

Implementing the additional game logging we need will require a new console patch, which is currently scheduled for the beginning of May.

Mashille · March 2017

Hmmm...

Console seems bad.

QUEZ420 · March 2017

Yes, allow console players to transfer accounts to PC.

Us console plebs have a hard road ahead.

NewBlacksmurf · March 2017

No, do not allow console players to transfer accounts to PC.

Well first off, it's not up to ZOS whether we get to take progress to one system and continue on another. They already told us each console had to accept their proposals waaay back and it was only accepted due to the long delays and wouldn't be offered again. So short of an actual game breaking issue, not poor performance or temporary bugs....why would Xbox and Sony agree to no more chances of profit sharing

The second part is.....we all have had the option to play on PC or console so that's on us not ZOS

LiquidPony · March 2017

Yes, allow console players to transfer accounts to PC.

NewBlacksmurf wrote: »

Well first off, it's not up to ZOS whether we get to take progress to one system and continue on another. They already told us each console had to accept their proposals waaay back and it was only accepted due to the long delays

The second part is.....we all have had the option to play on PC or console so that's on us not ZOS

@NewBlacksmurf

It's not up to ZOS? Nonsense.

And sure, we all have the option to play on whatever platform we choose. I would guess that most of us expected that we were purchasing a working game, though.

I'm all for having a good discussion on this and I'm open to those who disagree, but I don't see how anything you said is relevant.

Danikat · March 2017

Yes, allow console players to transfer accounts to PC.

I voted yes, not because of the bugs, but simply because I think they should offer the option to transfer between formats to everyone.

Even if they did them in bundles - you can request a transfer at any time but it will only happen when the servers are next taken offline for maintenance, and your account will be in whatever state it was in when that happened.

They'd have to solve the gold/item duping issue though. Part of the reason some people who transfered to consoles were so rich and able to control the market is that if they got people who trusted them to transfer a bunch of gold and items to their account - so it was there when the account was copied - and then gave it back afterwards. Giving them loads of money/items on console with only a temporary inconvenience to their friends. Maybe make it so when your account is transferred it's deleted from the other server.

NewBlacksmurf · March 2017

No, do not allow console players to transfer accounts to PC.

LiquidPony wrote: »

NewBlacksmurf wrote: »

Well first off, it's not up to ZOS whether we get to take progress to one system and continue on another. They already told us each console had to accept their proposals waaay back and it was only accepted due to the long delays

The second part is.....we all have had the option to play on PC or console so that's on us not ZOS

@NewBlacksmurf

It's not up to ZOS? Nonsense.

And sure, we all have the option to play on whatever platform we choose. I would guess that most of us expected that we were purchasing a working game, though.

I'm all for having a good discussion on this and I'm open to those who disagree, but I don't see how anything you said is relevant.

@LiquidPony

https://help.elderscrollsonline.com/app/answers/detail/a_id/25807/kw/Transfer

CAN I TRANSFER MY ESO ACCOUNT AND CHARACTERS BETWEEN DIFFERENT PLATFORMS?
Updated 03/29/2017 01:25 PM Published 12/09/2014 07:32 AM
We have not built and do not plan to build the capability to move individual characters from platform to platform. We were only able move characters in bulk for console once on June 1st 2015 because the database tables we copied to were brand new (empty). Now that the database tables are filled with other data, the techniques we used before no longer work.

Edit: you could assume they e been asked so many times that they took another realistic look at the possibilities so now the article was updated today just a few minutes ago

LiquidPony · March 2017

Yes, allow console players to transfer accounts to PC.

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

Well first off, it's not up to ZOS whether we get to take progress to one system and continue on another. They already told us each console had to accept their proposals waaay back and it was only accepted due to the long delays

The second part is.....we all have had the option to play on PC or console so that's on us not ZOS

@NewBlacksmurf

It's not up to ZOS? Nonsense.

And sure, we all have the option to play on whatever platform we choose. I would guess that most of us expected that we were purchasing a working game, though.

I'm all for having a good discussion on this and I'm open to those who disagree, but I don't see how anything you said is relevant.

@LiquidPony

https://help.elderscrollsonline.com/app/answers/detail/a_id/25807/kw/Transfer

CAN I TRANSFER MY ESO ACCOUNT AND CHARACTERS BETWEEN DIFFERENT PLATFORMS?
Updated 03/29/2017 01:25 PM Published 12/09/2014 07:32 AM
We have not built and do not plan to build the capability to move individual characters from platform to platform. We were only able move characters in bulk for console once on June 1st 2015 because the database tables we copied to were brand new (empty). Now that the database tables are filled with other data, the techniques we used before no longer work.

@NewBlacksmurf

I'm not interested in technical excuses. If they did it once, they can do it again.

And to your earlier point, the game is broken. Not sure I can qualify MoL as a "temporary bug" when it's been unplayable for about 80% of the time since it was released on console.

Note that the question was whether or not we should be allowed to transfer, not whether or not ZOS currently can easily transfer accounts.

NewBlacksmurf · March 2017

No, do not allow console players to transfer accounts to PC.

LiquidPony wrote: »

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

Well first off, it's not up to ZOS whether we get to take progress to one system and continue on another. They already told us each console had to accept their proposals waaay back and it was only accepted due to the long delays

The second part is.....we all have had the option to play on PC or console so that's on us not ZOS

@NewBlacksmurf

It's not up to ZOS? Nonsense.

And sure, we all have the option to play on whatever platform we choose. I would guess that most of us expected that we were purchasing a working game, though.

I'm all for having a good discussion on this and I'm open to those who disagree, but I don't see how anything you said is relevant.

@LiquidPony

https://help.elderscrollsonline.com/app/answers/detail/a_id/25807/kw/Transfer

CAN I TRANSFER MY ESO ACCOUNT AND CHARACTERS BETWEEN DIFFERENT PLATFORMS?
Updated 03/29/2017 01:25 PM Published 12/09/2014 07:32 AM
We have not built and do not plan to build the capability to move individual characters from platform to platform. We were only able move characters in bulk for console once on June 1st 2015 because the database tables we copied to were brand new (empty). Now that the database tables are filled with other data, the techniques we used before no longer work.

@NewBlacksmurf

I'm not interested in technical excuses. If they did it once, they can do it again.

And to your earlier point, the game is broken. Not sure I can qualify MoL as a "temporary bug" when it's been unplayable for about 80% of the time since it was released on console.

Note that the question was whether or not we should be allowed to transfer, not whether or not ZOS currently can easily transfer accounts.

@LiquidPony

Perhaps you don't understand.....
In 2014 it was only possible prior to console servers going live and after both Xbox and Sony agreed to ZOS' proposal

As of today....they've updated the 2014 support article to a difinitive No per the reasoning they included.

In the past it was an account copy so they are answering all situations

No by character
No by account
No by platform
No within a platform but to NA or eu by account and by player
No by crowns and crown items in all situations

Lythandra · March 2017

If everyone would drop their subscriptions and not buy Crowns they would fix that stuff up real quick.

LiquidPony · March 2017

Yes, allow console players to transfer accounts to PC.

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

Well first off, it's not up to ZOS whether we get to take progress to one system and continue on another. They already told us each console had to accept their proposals waaay back and it was only accepted due to the long delays

The second part is.....we all have had the option to play on PC or console so that's on us not ZOS

@NewBlacksmurf

It's not up to ZOS? Nonsense.

And sure, we all have the option to play on whatever platform we choose. I would guess that most of us expected that we were purchasing a working game, though.

I'm all for having a good discussion on this and I'm open to those who disagree, but I don't see how anything you said is relevant.

@LiquidPony

https://help.elderscrollsonline.com/app/answers/detail/a_id/25807/kw/Transfer

CAN I TRANSFER MY ESO ACCOUNT AND CHARACTERS BETWEEN DIFFERENT PLATFORMS?
Updated 03/29/2017 01:25 PM Published 12/09/2014 07:32 AM
We have not built and do not plan to build the capability to move individual characters from platform to platform. We were only able move characters in bulk for console once on June 1st 2015 because the database tables we copied to were brand new (empty). Now that the database tables are filled with other data, the techniques we used before no longer work.

@NewBlacksmurf

I'm not interested in technical excuses. If they did it once, they can do it again.

And to your earlier point, the game is broken. Not sure I can qualify MoL as a "temporary bug" when it's been unplayable for about 80% of the time since it was released on console.

Note that the question was whether or not we should be allowed to transfer, not whether or not ZOS currently can easily transfer accounts.

@LiquidPony

Perhaps you don't understand.....
In 2014 it was only possible prior to console servers going live and after both Xbox and Sony agreed to ZOS' proposal

As of today....they've updated the 2014 support article to a difinitive No per the reasoning they included.

In the past it was an account copy so they are answering all situations

No by character
No by account
No by platform
No within a platform but to NA or eu by account and by player
No by crowns and crown items in all situations

@NewBlacksmurf

This is not a question of technical capabilities.

This is a philosophical question meant to spark a discussion about the kind of "compensation" we might expect given that we are paying for a broken game. Should we be allowed to transfer, not does ZOS currently allow us to transfer or does ZOS have the technical capability to do account transfers.

NewBlacksmurf · March 2017

No, do not allow console players to transfer accounts to PC.

LiquidPony wrote: »

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

Well first off, it's not up to ZOS whether we get to take progress to one system and continue on another. They already told us each console had to accept their proposals waaay back and it was only accepted due to the long delays

The second part is.....we all have had the option to play on PC or console so that's on us not ZOS

@NewBlacksmurf

It's not up to ZOS? Nonsense.

And sure, we all have the option to play on whatever platform we choose. I would guess that most of us expected that we were purchasing a working game, though.

I'm all for having a good discussion on this and I'm open to those who disagree, but I don't see how anything you said is relevant.

@LiquidPony

https://help.elderscrollsonline.com/app/answers/detail/a_id/25807/kw/Transfer

CAN I TRANSFER MY ESO ACCOUNT AND CHARACTERS BETWEEN DIFFERENT PLATFORMS?
Updated 03/29/2017 01:25 PM Published 12/09/2014 07:32 AM
We have not built and do not plan to build the capability to move individual characters from platform to platform. We were only able move characters in bulk for console once on June 1st 2015 because the database tables we copied to were brand new (empty). Now that the database tables are filled with other data, the techniques we used before no longer work.

@NewBlacksmurf

I'm not interested in technical excuses. If they did it once, they can do it again.

And to your earlier point, the game is broken. Not sure I can qualify MoL as a "temporary bug" when it's been unplayable for about 80% of the time since it was released on console.

Note that the question was whether or not we should be allowed to transfer, not whether or not ZOS currently can easily transfer accounts.

@LiquidPony

Perhaps you don't understand.....
In 2014 it was only possible prior to console servers going live and after both Xbox and Sony agreed to ZOS' proposal

As of today....they've updated the 2014 support article to a difinitive No per the reasoning they included.

In the past it was an account copy so they are answering all situations

No by character
No by account
No by platform
No within a platform but to NA or eu by account and by player
No by crowns and crown items in all situations

@NewBlacksmurf

This is not a question of technical capabilities.

This is a philosophical question meant to spark a discussion about the kind of "compensation" we might expect given that we are paying for a broken game. Should we be allowed to transfer, not does ZOS currently allow us to transfer or does ZOS have the technical capability to do account transfers.

@LiquidPony

What purpose is there to complain, discuss anything that is
1. Not possible
2. Not going to happen
3. Unable to be compensated
4. Not up to the party you seek to discuss.

There nothing left to talk about as of 1:25pm est on 3/29/2017
No ...no one should be able to transfer because they already said it wouldn't be offered in 2014 again.

souravami · March 2017

No, do not allow console players to transfer accounts to PC.

Lythandra wrote: »

If everyone would drop their subscriptions and not buy Crowns they would fix that stuff up real quick.

Endgame community is like 1% of total population on any given platform. Most of the people who do questing or rp do not give a *** about the vet trials. Don't think they'll drop subs over something they don't care about.

O_LYKOS · March 2017

Yes, allow console players to transfer accounts to PC.

What will transferring my account to PC solve if I don't have a PC lol

xRIVALENx · March 2017

Are you willing to have a different login name and are you willing to change your character names when transferring?

LiquidPony · March 2017

Yes, allow console players to transfer accounts to PC.

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

Well first off, it's not up to ZOS whether we get to take progress to one system and continue on another. They already told us each console had to accept their proposals waaay back and it was only accepted due to the long delays

The second part is.....we all have had the option to play on PC or console so that's on us not ZOS

@NewBlacksmurf

It's not up to ZOS? Nonsense.

And sure, we all have the option to play on whatever platform we choose. I would guess that most of us expected that we were purchasing a working game, though.

I'm all for having a good discussion on this and I'm open to those who disagree, but I don't see how anything you said is relevant.

@LiquidPony

https://help.elderscrollsonline.com/app/answers/detail/a_id/25807/kw/Transfer

CAN I TRANSFER MY ESO ACCOUNT AND CHARACTERS BETWEEN DIFFERENT PLATFORMS?
Updated 03/29/2017 01:25 PM Published 12/09/2014 07:32 AM
We have not built and do not plan to build the capability to move individual characters from platform to platform. We were only able move characters in bulk for console once on June 1st 2015 because the database tables we copied to were brand new (empty). Now that the database tables are filled with other data, the techniques we used before no longer work.

@NewBlacksmurf

I'm not interested in technical excuses. If they did it once, they can do it again.

And to your earlier point, the game is broken. Not sure I can qualify MoL as a "temporary bug" when it's been unplayable for about 80% of the time since it was released on console.

Note that the question was whether or not we should be allowed to transfer, not whether or not ZOS currently can easily transfer accounts.

@LiquidPony

Perhaps you don't understand.....
In 2014 it was only possible prior to console servers going live and after both Xbox and Sony agreed to ZOS' proposal

As of today....they've updated the 2014 support article to a difinitive No per the reasoning they included.

In the past it was an account copy so they are answering all situations

No by character
No by account
No by platform
No within a platform but to NA or eu by account and by player
No by crowns and crown items in all situations

@NewBlacksmurf

This is not a question of technical capabilities.

This is a philosophical question meant to spark a discussion about the kind of "compensation" we might expect given that we are paying for a broken game. Should we be allowed to transfer, not does ZOS currently allow us to transfer or does ZOS have the technical capability to do account transfers.

@LiquidPony

What purpose is there to complain, discuss anything that is
1. Not possible
2. Not going to happen
3. Unable to be compensated
4. Not up to the party you seek to discuss.

There nothing left to talk about as of 1:25pm est on 3/29/2017

@NewBlacksmurf

If you don't think there's anything to do discuss, feel free to leave the discussion.

As far as I'm aware ZOS has said that they won't do account transfers, but they've said they won't do plenty of things in the past that have eventually come to pass. Additionally, they've said that they can't do account transfers using the same method they used when console launched, not that doing further transfers is technically impossible.

Acrolas · March 2017

It's not a philosophical question. At all. Meditating outside Burger King all day isn't going to get you a free hamburger unless somebody else pays for it.

There are two technical obstacles preventing transfers.

1. The accounts we make are only for for the product(s) we have purchased. For transfers, the account would have to be global. That means even if you never intended to use a platform, the account would still be registered for PC, Xbox, and PS4 access, and account/character information would be synced across all six servers so that player information could be input and output.

2. ZOS would have to do a thorough audit of the game to set transfer limitations and instruct players on what they cannot have active before a transfer. For example, you couldn't be part of a guild or have items for sale. Can't be actively assigned to a Cyrodiil campaign. And so on.

Conditions people would automatically complain about.

But ZOS couldn't even start on #2 until #1 was tackled. With millions of accounts at this point, I don't see it happening. And if it did, the time and work involved would probably push single transfers into the $35-45 range.

A price people would automatically complain about.

So, really, faster to wait a few months for the console patch than indefinitely for global account renegotiation. Of course, with inexpensive PC retail copies and pretty much back to back double XP events, you could already be building up a backup PC account for half the cost and half the time. Sure, they wouldn't be exactly the same. But what's that saying? Twins are boring.

LiquidPony · March 2017

Yes, allow console players to transfer accounts to PC.

xRIVALENx wrote: »

Are you willing to have a different login name and are you willing to change your character names when transferring?

I would be willing to transfer if I could take my CP and 20 items with me. Don't care about anything else.

Cously · March 2017

Yes, allow console players to transfer accounts to PC.

I'd never play an Elder Scrolls game on a console considering the franchise history. I do hate half of the elements of the game because they were built for consoles in mind (stupid radial menu for instance). It is both painful and ironic that the game let down PC users by introducing console elements at the same time it fails console players terrible (the amount of problems you guys all complain about, delayed launch)...they aimed for something that isn't working and screwed two audiences. I wish the game was PC only. ZOS made the game for console but treat peasants as second class citizens...that doesn't make sense.

As for OP I'd suggest stand brand new on PC, I know it sucks (not sure if I would do myself), but it seems they don't care. Giving their track history and current management of console system I wouldn't feel safe to keep putting time/money/effort in that platform. Besides with other companies in the middle, you have to depend on way too many variables to get your wish to come true.

LiquidPony · March 2017

Yes, allow console players to transfer accounts to PC.

Acrolas wrote: »

It's not a philosophical question. At all. Meditating outside Burger King all day isn't going to get you a free hamburger unless somebody else pays for it.

There are two technical obstacles preventing transfers.

1. The accounts we make are only for for the product(s) we have purchased. For transfers, the account would have to be global. That means even if you never intended to use a platform, the account would still be registered for PC, Xbox, and PS4 access, and account/character information would be synced across all six servers so that player information could be input and output.

2. ZOS would have to do a thorough audit of the game to set transfer limitations and instruct players on what they cannot have active before a transfer. For example, you couldn't be part of a guild or have items for sale. Can't be actively assigned to a Cyrodiil campaign. And so on.

Conditions people would automatically complain about.

But ZOS couldn't even start on #2 until #1 was tackled. With millions of accounts at this point, I don't see it happening. And if it did, the time and work involved would probably push single transfers into the $35-45 range.

A price people would automatically complain about.

So, really, faster to wait a few months for the console patch than indefinitely for global account renegotiation. Of course, with inexpensive PC retail copies and pretty much back to back double XP events, you could already be building up a backup PC account for half the cost and half the time. Sure, they wouldn't be exactly the same. But what's that saying? Twins are boring.

@Acrolas

The technical limitations aren't really my concern.

And I don't really care about the rest. Delete my guild store items. Remove me from a PvP campaign. Create me a new account with a new name and new character names. Make me pay for a PC copy. Do whatever. All I want is my CP and some of my gear (e.g., my Sharp/Precise Maelstrom weapons) and the ability to actually play the game I paid for.

So perhaps the question becomes: could ZOS implement some sort of limited "account transfer" where not everything is actually transferred? Limiting the scope of the solution likely resolves some of the technical limitations.

I am about 99.9% certain that none of this will ever happen. Although I'm quite sure that ZOS technically could transfer some or all of the data if they had to. As I said, the question was whether or not, given the broken state of the game on console, the capability to transfer should be offered.

xRIVALENx · March 2017

Really it should be a relatively simple SQL script (assuming SQL is what they are using) to copy player data from one platform to the other, appending the login id and character names with some numbers after a query of course. After that simply offer the option of a one time name change per character.

NewBlacksmurf · March 2017

No, do not allow console players to transfer accounts to PC.

LiquidPony wrote: »

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

LiquidPony wrote: »

NewBlacksmurf wrote: »

Well first off, it's not up to ZOS whether we get to take progress to one system and continue on another. They already told us each console had to accept their proposals waaay back and it was only accepted due to the long delays

The second part is.....we all have had the option to play on PC or console so that's on us not ZOS

@NewBlacksmurf

It's not up to ZOS? Nonsense.

And sure, we all have the option to play on whatever platform we choose. I would guess that most of us expected that we were purchasing a working game, though.

I'm all for having a good discussion on this and I'm open to those who disagree, but I don't see how anything you said is relevant.

@LiquidPony

https://help.elderscrollsonline.com/app/answers/detail/a_id/25807/kw/Transfer

CAN I TRANSFER MY ESO ACCOUNT AND CHARACTERS BETWEEN DIFFERENT PLATFORMS?
Updated 03/29/2017 01:25 PM Published 12/09/2014 07:32 AM
We have not built and do not plan to build the capability to move individual characters from platform to platform. We were only able move characters in bulk for console once on June 1st 2015 because the database tables we copied to were brand new (empty). Now that the database tables are filled with other data, the techniques we used before no longer work.

@NewBlacksmurf

I'm not interested in technical excuses. If they did it once, they can do it again.

And to your earlier point, the game is broken. Not sure I can qualify MoL as a "temporary bug" when it's been unplayable for about 80% of the time since it was released on console.

Note that the question was whether or not we should be allowed to transfer, not whether or not ZOS currently can easily transfer accounts.

@LiquidPony

Perhaps you don't understand.....
In 2014 it was only possible prior to console servers going live and after both Xbox and Sony agreed to ZOS' proposal

As of today....they've updated the 2014 support article to a difinitive No per the reasoning they included.

In the past it was an account copy so they are answering all situations

No by character
No by account
No by platform
No within a platform but to NA or eu by account and by player
No by crowns and crown items in all situations

@NewBlacksmurf

This is not a question of technical capabilities.

This is a philosophical question meant to spark a discussion about the kind of "compensation" we might expect given that we are paying for a broken game. Should we be allowed to transfer, not does ZOS currently allow us to transfer or does ZOS have the technical capability to do account transfers.

@LiquidPony

What purpose is there to complain, discuss anything that is
1. Not possible
2. Not going to happen
3. Unable to be compensated
4. Not up to the party you seek to discuss.

There nothing left to talk about as of 1:25pm est on 3/29/2017

@NewBlacksmurf

If you don't think there's anything to do discuss, feel free to leave the discussion.

As far as I'm aware ZOS has said that they won't do account transfers, but they've said they won't do plenty of things in the past that have eventually come to pass. Additionally, they've said that they can't do account transfers using the same method they used when console launched, not that doing further transfers is technically impossible.

@LiquidPony

So I know it's not a discussion and it's not a philosophical interaction.....your comments are hoping to make ZOS change their minds. I linked and copied and pasted their recent update to their support article because it confirms what I wrote initially. There are other support articles that support my comment as well.

It's not a matter of ZOS changing, it's a requirement on a technical scope that involves permissions from three parties prior to involving the customer in addition to you understanding that the monetary exchanges for such a service would have to occur on the console stores.

Understand crowns and monetary currencies was not transferred cause it was not agreed upon amongst the three.
You and others want Xbox and Sony to allow you to either pay Sony and Xbox to copy your account over to ZOS.
So it's literally up to both Sony and Xbox first and foremost.

Next...understand when PC to console was offered, we had to pay ZOS directly and they in return were granted X number of game codes in a very limited date range.

Those of us who did pay, had to later link our PC account to our Xbox live or psn account.
ZOS during PC maintenance did a partial account copy (excluding specifically listed items and features on the support articles) and imported that account data on the console tables prior to release.

Then they had to manually test that this process was successful.

Now they are telling everyone, that process is no longer possible from a technical standpoint.

So even if the three parties agree on the monetary parts...and if they can figure out how to involve all territories, there is still a technical piece. There are ppl who were not allowed to transfer cause of being under a different territory on consoles. Some were resolved and some were not.

I personally don't care if people discuss or not, but I do care that people first go to the source prior to creating ideas which always lead customers misunderstanding or pulling ideas that lack ZOS responses and updates.

Maybe just stop tagging me

Takes-No-Prisoner · March 2017

No, do not allow console players to transfer accounts to PC.

Acrolas wrote: »

2. ZOS would have to do a thorough audit of the game to set transfer limitations and instruct players on what they cannot have active before a transfer. For example, you couldn't be part of a guild or have items for sale. Can't be actively assigned to a Cyrodiil campaign. And so on.

A couple of things to add to this post;

In another MMO I played that offered transfers, things like ultra rare in-game items, those on par with Maelstorm arena weapons-- those things were not allowed in transfers.

Things like amounts of certain items. For example, gold tempers for crafting matts? Yeah, you were limited as to how much you could transfer, a lot of that was because of economy. You would not want a guy transfering into another server with 1,000 tempers saved up with the intention of overpricing them because the destination server has so few of that gold temper.

DjMuscleboy02 · March 2017

Yes, allow console players to transfer accounts to PC.

I really don't see a transfer being a realistic option. Sure it's a nice thought, but there are too many variables to consider, things that exist here but not there, etc.

However there really should be some form of compensation. As it currently stands, I'm paying a monthly fee to use a craft bag. I haven't touched a spec of dlc content outside of a couple failed mol attempts since Homestead dropped. I can't be in PvP longer than a few minutes before crashing or falling through the map or something makes me reload the game. The trials that are currently playable are already burnt out from the last time mol was broken for 6 months.

If I wrote a program for my job that worked 3/12 months of the year, guess who would be no longer have a job.

Eleusian · March 2017

Yes, allow console players to transfer accounts to PC.

This should be a option already. PC was able to port to console during that launch ( which really screwed new console players in PVP ), technology is there just have to sell it to us paying customers.

Violynne · March 2017

NewBlacksmurf wrote: »

We have not built and do not plan to build the capability to move individual characters from platform to platform. We were only able move characters in bulk for console once on June 1st 2015 because the database tables we copied to were brand new (empty). Now that the database tables are filled with other data, the techniques we used before no longer work.

This doesn't make any sense. Assuming 6 databases for each of the platform/location combos, they'd have to be identical in schema, since the game is directly tied to them. It's highly unlikely there are three different versions of the same game. This would be costly on any publisher/developer.

The "bulk" statement indicates the move was a manual one by the ZoS team, which makes sense if they didn't create any tool(s) to allow users to do it themselves (aside from a registration form).

The cost of creating such tools would be the reason I believe the option won't be allowed and it's highly unlikely ZoS wants to be in the position of handling individual requests to move on a daily basis.

Since console addition was new at the time, the opportunity to allow PC users to move characters was a gesture of good will.

Perhaps ZoS would consider a new ESO festival called "Movement in Tamriel", where players are given one day to register their account to be moved to a new platform once per year.

Heh. Even I think that's foolish, but it was fun typing it.

LiquidPony · March 2017

Yes, allow console players to transfer accounts to PC.

@NewBlacksmurf

I don't see any reason to stop tagging you. I'm interested in what you have to say even if I think you're coming at this from a direction I wasn't intending the question to address.

I am well-aware of ZOS's policies re: account transfers. I was a PC player in beta and missed the account transfer window and had to start over again when I switched to XB1, so I've been down this road before, I've read the documentation and had the relevant discussions on the forums and elsewhere.

I do believe, though, that the state of the game on console is bad enough that it merits ZOS revisiting their policies. In fact, I'd be interested to see if XBox Live or PSN have any policies in place addressing what sort of actions customers can take when a game they've paid for is broken (although of course I have no reason to believe that any of the parties involved have anything to offer on that front).

NewBlacksmurf · March 2017

No, do not allow console players to transfer accounts to PC.

I mean heck....

Let's talk about what really matters cause I don't think anyone who asks for this understands what you asking

1. People who subscribe....all those crowns wouldn't transfer so you'd be forced to spend them all. Literally that what we had to do on PC to console
2. Guilds were disbanded
3. Names and accounts (we didn't have to worry about this because PSN and Xbox Live already had established accounts and no characters existed but cleared PC duplication by server)
4. Guild bank was a no go
5. People have ore-ordered Morrowind
6. People have a mix of crown dlc and or console add-on instead of crown based
7. The platforms are on different versions
8. Last time people borrowed millions of gold, materials, etc to transfer over
9. ESO plus on Xbox one only offers one month at a time but many of us still don't have the crowns we subbed for
10. A LOT OF people on console haven't purchased the game....they are playing a shared digital copy of someone else's digitally own game or a rental copy, etc

LiquidPony · March 2017

Yes, allow console players to transfer accounts to PC.

NewBlacksmurf wrote: »

I mean heck....

Let's talk about what really matters cause I don't think anyone who asks for this understands what you asking

1. People who subscribe....all those crowns wouldn't transfer so you'd be forced to spend them all. Literally that what we had to do on PC to console
2. Guilds were disbanded
3. Names and accounts (we didn't have to worry about this because PSN and Xbox Live already had established accounts and no characters existed but cleared PC duplication by server)
4. Guild bank was a no go
5. People have ore-ordered Morrowind
6. People have a mix of crown dlc and or console add-on instead of crown based
7. The platforms are on different versions
8. Last time people borrowed millions of gold, materials, etc to transfer over
9. ESO plus on Xbox one only offers one month at a time but many of us still don't have the crowns we subbed for
10. A LOT OF people on console haven't purchased the game....they are playing a shared digital copy of someone else's digitally own game or a rental copy, etc

I would transfer today if it was the most bare-bones transfer possible. Take my CP over and give me a template character with a handful of items from my inventory. I'll sacrifice my crowns and most of my gear and my characters and all of my achievements. I'll eat the cost of my special edition Morrowind pre-order and give up my house and all of the mounts and costumes and other trinkets I've paid real money for from the Crown Store.

From my perspective, I just want to run Trials, and I really can't on XB1 right now, and it looks like it'll be another 2+ months before there's any chance I can do so again.

Kodrac · March 2017

NewBlacksmurf · March 2017

No, do not allow console players to transfer accounts to PC.

LiquidPony wrote: »

@NewBlacksmurf

I don't see any reason to stop tagging you. I'm interested in what you have to say even if I think you're coming at this from a direction I wasn't intending the question to address.

I am well-aware of ZOS's policies re: account transfers. I was a PC player in beta and missed the account transfer window and had to start over again when I switched to XB1, so I've been down this road before, I've read the documentation and had the relevant discussions on the forums and elsewhere.

I do believe, though, that the state of the game on console is bad enough that it merits ZOS revisiting their policies. In fact, I'd be interested to see if XBox Live or PSN have any policies in place addressing what sort of actions customers can take when a game they've paid for is broken (although of course I have no reason to believe that any of the parties involved have anything to offer on that front).

@LiquidPony

I'm going to take a step back.....
The performance, problems or even the state of the game on console has absolutely no bearing or impact on any other platform.

If ZOS were to announce that the console servers are being closed, then and only then should anyone look to ZOS for a detailed path to continue playing on any remaining active platforms.

Even as such, no one should expect an account copy solely based on the 2014 statement that was updated and later clarified recently that No transfers would ever be offered again.

In terms of the Xbox Live policy:
There are strict requirements to the developers around what the customer must have access, control but that's in terms of console features and Xbox live features and securities.

In terms of the game itself running.....if it doesn't break the console, those responsibilities are on the developer. In short, Xbox live allows a developer to shoot themselves in the foot as Xbox certification isn't checking if the developer knows what they are doing and even doesn't check to see if the game runs but they do ensure their game follows Xbox agreements.

There are games on Xbox one you can no longer purchase as while many have theorized it was due to many game problems....ppl who own the game still have access.

In cases where Xbox is the producer, they've given refunds partially or in full but for AAA games, succeed or crash and burn. If they crash and burn, they will non-renew or recind store access to new customers.

The Elder Scrolls Online

Console end-game content is broken--should ZOS allow us to transfer our accounts to PC?

Console end-game content is broken--should ZOS allow us to transfer our accounts to PC? 142 votes