Maybe your router?

What everyone is saying. DC's happen sometimes, sure, but its not a constant problem. Or you would see a lot more forum posts about it.

I too find the disconnects annoying. But they have been reported for years.

I play from multiple different locales and from a couple of them I dc alot during 8am-5pm timeframe. ZoS drops the connection if latency is too high, is what it seems.

Edit: It's a problem with one of the providers on the path to ZoS.

revolution1 wrote: »

Well, that's me. Real shame too. I came back after 18 months because of constant problems loading...now it's constantly dc'ing. And it's not my computer or internet.

I dont see many complaints these days about dc's so its likely your router blocking ESO's connections.

Try opening the ports. Works for a lot of people or adding an exception to the game and its launcher on your firewall or both.

I also had the problem, that i got disconnected every 10-20 minutes. Check out your router settings, and deactive IPv6...
Don't ask me why, but this solved my auto-disconnects.

Iam using the newest Fritzbox and within the last firmware updates the IPv6-option was added and automaticly set to "on"

Alot of times I switch zones or try to log it kicks me saying error unknown. It's becoming the biggest pain. It just all of a sudden started happening since December. I tried connecting directly to my modem and nothing. No other game gives me any issues at all. I cannot get skyshards as I will just keep doing trying to get in or out. And it just gets me angry. If anyone has dealt with this or know possible solutions.... PLEASE LET ME KNOW. BOMBARD ME WITH ADVICE!!!

Jacozilla wrote: »

I can easily concede some or combo of the issue may be user side vs ZOS related, but it is fairly clear from most complaints it is fair share from ZOS as well.

re: it is not a problem or there would be more forum posts about it - don't necessarily agree as lots of people just bail on the game vs post, large majority of players are silent casuals who never register, read, or visit forum, and if you also look under tech support forum the issue does seem to regularly come up

re: must be user problem only - if that were the case, then most users are apparently lying, because in many - if not most - complaints, the user specifically points out they can connect and sustain long term play in other MMOs / online games just fine.

Therefore, yes it could be user side only, could be pathway between user and ZOS, or as clearly happened many times when ZOS screwed up their latency detection after a patch and had to reapply a fix, it is in good part their issue because of the way they coded auto-disconnects based on detecting latency.

From my experience, sometimes connections are just fine. Sometimes, like past few weeks, connection is horrible in terms of constant disconnects. In both scenarios, checking my pathway is completely clear and free of latency to the NA server IP. It just seems to be time to time, after a maintenance patch, ZOS changes, borks, or otherwise screws up their auto disconnect coding that some - not all- but some users get more affected than others.

In terms of lag yes it is ZoS that causes that problem because their megaservers seem to be struggling to keep up with the increasing calculations each patch brings. So on their side its server processing.

But when it comes to disconnects and people using the argument "and it only happens in <Insert Game>" they can be telling the truth but it may not be because of ZoS either because not everyone is 100% computer literate. In fact many get angry and spew out rage over forums and not always is the rage full of clarity and truth.

User side things that can cause DC:

- ISP is having trouble connecting to ZoS servers because of their own protocols.
- Router is having problems because the port needed to be open to access the server in a sustained manner is locked.
- Firewall on the users computer is blocking certain connections from ZoS's megaserver.
- Safety protocols are "ON" when concerning the hub.
- Users connection is shared but not equipped for multiple user usages, I.e playing the game while someone is streaming netflix which can cause dc's in certain games.

There are plenty more reasons why they could get dc'ed.

The last time I got dc'ed was thieves guild. Quite some time ago now but that was because the whole server went down. Sometimes the ISP's are just bad at maintaining stable connections to certain server platforms.

Frankly anyone who gets dc's should just open a support ticket instead of getting frustrated and giving up then whining on the forums about it when there are plenty of avenues for solutions they can take.

xeNNNNN wrote: »

Jacozilla wrote: »

I can easily concede some or combo of the issue may be user side vs ZOS related, but it is fairly clear from most complaints it is fair share from ZOS as well.

re: it is not a problem or there would be more forum posts about it - don't necessarily agree as lots of people just bail on the game vs post, large majority of players are silent casuals who never register, read, or visit forum, and if you also look under tech support forum the issue does seem to regularly come up

re: must be user problem only - if that were the case, then most users are apparently lying, because in many - if not most - complaints, the user specifically points out they can connect and sustain long term play in other MMOs / online games just fine.

Therefore, yes it could be user side only, could be pathway between user and ZOS, or as clearly happened many times when ZOS screwed up their latency detection after a patch and had to reapply a fix, it is in good part their issue because of the way they coded auto-disconnects based on detecting latency.

From my experience, sometimes connections are just fine. Sometimes, like past few weeks, connection is horrible in terms of constant disconnects. In both scenarios, checking my pathway is completely clear and free of latency to the NA server IP. It just seems to be time to time, after a maintenance patch, ZOS changes, borks, or otherwise screws up their auto disconnect coding that some - not all- but some users get more affected than others.

In terms of lag yes it is ZoS that causes that problem because their megaservers seem to be struggling to keep up with the increasing calculations each patch brings. So on their side its server processing.

But when it comes to disconnects and people using the argument "and it only happens in <Insert Game>" they can be telling the truth but it may not be because of ZoS either because not everyone is 100% computer literate. In fact many get angry and spew out rage over forums and not always is the rage full of clarity and truth.

User side things that can cause DC:

- ISP is having trouble connecting to ZoS servers because of their own protocols.
- Router is having problems because the port needed to be open to access the server in a sustained manner is locked.
- Firewall on the users computer is blocking certain connections from ZoS's megaserver.
- Safety protocols are "ON" when concerning the hub.
- Users connection is shared but not equipped for multiple user usages, I.e playing the game while someone is streaming netflix which can cause dc's in certain games.

There are plenty more reasons why they could get dc'ed.

The last time I got dc'ed was thieves guild. Quite some time ago now but that was because the whole server went down. Sometimes the ISP's are just bad at maintaining stable connections to certain server platforms.

Frankly anyone who gets dc's should just open a support ticket instead of getting frustrated and giving up then whining on the forums about it when there are plenty of avenues for solutions they can take.

Support ticket didn't help me. They basically told me go away lol. So if anyone knows anything that can help with error unknown kicks when swapping instances or loading in. Please do tell.

It still happens to me as well. I have it narrowed down to "packet loss". If you get dc'd at almost an exact amount of playtime every time, that's most likely your issue. Unfortunately its the ISP or router involved and not the game. If the server detects your system or ISP not catching up with the constant loading, it automatically kicks you off or at least that's how it was explained to me. Just a possible reason.

Wow...just got back from work and find a load of replies...thanks. I'll give it another go.

You're welcome