PC NA Server down March 4th 2017

UrQuan · March 2017

Greevir wrote: »

DatRascal wrote: »

High ***...High *** off the to EU server I go . * deep sigh*

lulz, censored.

Not only something completely innocent getting censored, but it actually took me about a half dozen read-throughs to figure out what it was before it was censored. Censoring it made it seem like it should be dirty! I had trouble coming up with the real non-dirty version because I was fixated on trying to find a dirty one that would make the automatic censors kick in!

Alaztor91 · March 2017

These downtimes across the multiple platforms are starting to get way too frequent, it's like almost once per week atleast 1 platform has some kind of ''ongoing issue''. Isn't the weekly maintenance supposed to prevent this kind of stuff from happening in the first place?

One would expect that a serious company like Zenimax could maintain a level of quality on it's ''AAA'' mmorpg.

I really like this game and understand that problems are expected to happen sometimes, but hell, ESO has more downtime in 1 month than other mmorpgs I have played have in years.

Epona222 · March 2017

StackonClown wrote: »

tinythinker wrote: »

StackonClown wrote: »

tinythinker wrote: »

Osteos wrote: »

tinythinker wrote: »

Hmm, reading, leveling on EU server, or visiting Eorzea for while?

(FYI, it's easy to swap to EU. Used to be a whole thing, now just a simple click on the launcher.)

Where is this simple click on the launcher?

To clarify, it's on the screen where you log in to your basic account, not the actual little launcher:

PLAY
SERVER
SETTINGS
CREDITS
QUIT

Click on server, then select EU.

if I log on to the EU server, will it affect my NA alts in any way? Are my NA alts still perserved or am I locked in to EU now?

No, it's like starting the game over again.

Yes, but what about my 10 NA alts? will they remain untouched? I think you can understand my concern here.... I just wanna make sure nothing happens to those toons - Im happy to tinker around in EU if NA toons are safe.

You can tinker around in EU as much as you like, the servers and character info is completely separate - nothing you do on one server will affect your characters on the other (just disable addons like MM or craftstore on the EU server, because since 1tamriel your data will get messed up a bit if you login there with those active as there is now only 1 addon folder rather than 1 for each server).

But characters, gear etc. are totally separate.

CountEdmondDantes · March 2017

Yolokin_Swagonborn wrote: »

Iskrasfemme wrote: »

"Robert S. Trump (President, Trump Management, Inc.) (69 years old)"

Wow that was fast. The whole post in this thread about the Zenimax Board of directors (and their ages) was quickly purged off this thread.

What ZOS, are we not allowed to talk about who governs us, who really calls the shots in this game? Robert Trump is on the board of directors. Don't EVEN try to censor that because the CoC rules about political posts because ITS A DIFFERENT TRUMP.

ZeniMax's Board of Directors:

Robert A. Altman (Chairman and CEO, ZeniMax Media Inc.) (Almost 70 years old)
Ernest Del (President, ZeniMax Media Inc.) (65 years old)
Jerry Bruckheimer (Jerry Bruckheimer Films) (73 years old)
Michael Dominguez (Managing director, Providence Equity Partners Inc.) (47 years old)
Leslie Moonves (President and CEO, CBS Corporation) (67 years old)
Cal Ripken Jr. (President and CEO, Ripken Baseball, Inc.) (56 years old)
Harry E. Sloan (Chairman and CEO, Global Eagle Holdings, LLC) (66 years old)
Robert S. Trump (Different Trump, Don't get triggered) (69 years old)

All of these people are in their golden years and have NEVER played an MMO in their life.

These people call the shots at ZENI, please don't censor.

I'm just going to leave this here. I think you earned it.

"Civil disobedience can only lead to strength and purity." Mahatma Gandhi

Also, have an awesome.

kyle.wilson · March 2017

HighPlainz wrote: »

kyle.wilson wrote: »

StackonClown wrote: »

jaye63 wrote: »

kyle.wilson wrote: »

Yolokin_Swagonborn wrote: »

Poor quality, cant deliver promises, took morrowind out of the subscription model to grab even more money from subscribers and now they can't even deliver a working game. 3 years later.

Can we please have new management now? Anyone but the current top management could make a gold mine out of this game.

Email these people, This is Zenimax Media's Board of Directors.

Robert A. Altman (Chairman and CEO, ZeniMax Media Inc.) (Almost 70 years old)
Ernest Del (President, ZeniMax Media Inc.) (65 years old)
Jerry Bruckheimer (Jerry Bruckheimer Films) (73 years old)
Michael Dominguez (Managing director, Providence Equity Partners Inc.) (47 years old)
Leslie Moonves (President and CEO, CBS Corporation) (67 years old)
Cal Ripken Jr. (President and CEO, Ripken Baseball, Inc.) (56 years old)
Harry E. Sloan (Chairman and CEO, Global Eagle Holdings, LLC) (66 years old)
Robert S. Trump (President, Trump Management, Inc.) (69 years old)

As, you can see none of these geezers knows anything about games more complicated than monopoly.
@ZOS_MattFiror maybe if your company cared more about delivering a quality product than milking every dollar out of us. The game would run alot smoother.

I disagree with the age thing. Im 54 and have played and programmed games since before there were hard drives. But you're spot on about quality vs the bottom line. Too many companies figure that if they arent making uber profits, it's a fail and forget that a business runs a 2% margin for profits is successful.

I dont think its necessary to list these names here again?
in b4 close :'(

You are probably right. These names are public information, and as most people can see. None of these have any experience in the gaming industry.
There was no intention of causing hate, but I can see the original was deleted. So maybe it is being construed as that.

To be fair Cal Ripken Jr. does have gaming experience. Iron Man!

ROFL

StackonClown · March 2017

Epona222 wrote: »

StackonClown wrote: »

tinythinker wrote: »

StackonClown wrote: »

tinythinker wrote: »

Osteos wrote: »

tinythinker wrote: »

Hmm, reading, leveling on EU server, or visiting Eorzea for while?

(FYI, it's easy to swap to EU. Used to be a whole thing, now just a simple click on the launcher.)

Where is this simple click on the launcher?

To clarify, it's on the screen where you log in to your basic account, not the actual little launcher:

PLAY
SERVER
SETTINGS
CREDITS
QUIT

Click on server, then select EU.

if I log on to the EU server, will it affect my NA alts in any way? Are my NA alts still perserved or am I locked in to EU now?

No, it's like starting the game over again.

Yes, but what about my 10 NA alts? will they remain untouched? I think you can understand my concern here.... I just wanna make sure nothing happens to those toons - Im happy to tinker around in EU if NA toons are safe.

You can tinker around in EU as much as you like, the servers and character info is completely separate - nothing you do on one server will affect your characters on the other (just disable addons like MM or craftstore on the EU server, because your data will get messed up a bit if you login there with those active).

But characters, gear etc. are total separate.

Ah got it - thanks for the info.. see u in EU !

ZOS_GinaBruno · March 2017

Just letting you all know we're in our final stages of maintenance, and should be wrapping up in under an hour.

FleetwoodSmack · March 2017

Alaztor91 wrote: »

These downtimes across the multiple platforms are starting to get way too frequent, it's like almost once per week atleast 1 platform has some kind of ''ongoing issue''. Isn't the weekly maintenance supposed to prevent this kind of stuff from happening in the first place?

One would expect that a serious company like Zenimax could maintain a level of quality on it's ''AAA'' mmorpg.

I really like this game and understand that problems are expected to happen sometimes, but hell, ESO has more downtime in 1 month than other mmorpgs I have played have in years.

Honestly, at this point that AAA status should be downgraded.

Sallington · March 2017

Alaztor91 wrote: »

These downtimes across the multiple platforms are starting to get way too frequent, it's like almost once per week atleast 1 platform has some kind of ''ongoing issue''. Isn't the weekly maintenance supposed to prevent this kind of stuff from happening in the first place?

One would expect that a serious company like Zenimax could maintain a level of quality on it's ''AAA'' mmorpg.

I really like this game and understand that problems are expected to happen sometimes, but hell, ESO has more downtime in 1 month than other mmorpgs I have played have in years.

No issues with the crown crates though. Business as usual.

Hechicera · March 2017

Yolokin_Swagonborn wrote: »

All of these people are in their golden years and have NEVER played an MMO in their life.

Some are younger than I am. How can you be so sure?

Defatank · March 2017

In order to assure we can keep the servers running tomorrow we're doing this....

If you're account name starts with A - H you will play from 12am - 8am EST.
Account names I - O plays from 8am - 4pm EST
Account names P - Z plays from 4pm - 12am EST

Indigo_Shade · March 2017

Well phooey. First time I've had time to play in almost 2 weeks. This is the fourth time the NA server has gone down since I started to play. To be fair, once the problem was Steam, but sheesh.

Ah well, as they say, abcense makes the heart grow fonder..or somesuch.

Rohamad_Ali · March 2017

ZOS_GinaBruno wrote: »

Just letting you all know we're in our final stages of maintenance, and should be wrapping up in under an hour.

Fool me once , shame on me ... Fool me twice and there better be free crowns involved .

ColoursYouHave · March 2017

UrQuan wrote: »

Canofwhoopass wrote: »

Thanks for being awesome at your job Gina!

LOL really ? If they were awesome at their jobs we wouldn't be having the issues we have (especially on weekends).

You think Gina's job has anything to do with keeping the servers healthy?

HighPlainz wrote: »

kyle.wilson wrote: »

StackonClown wrote: »

jaye63 wrote: »

kyle.wilson wrote: »

Yolokin_Swagonborn wrote: »

Poor quality, cant deliver promises, took morrowind out of the subscription model to grab even more money from subscribers and now they can't even deliver a working game. 3 years later.

Can we please have new management now? Anyone but the current top management could make a gold mine out of this game.

Email these people, This is Zenimax Media's Board of Directors.

Robert A. Altman (Chairman and CEO, ZeniMax Media Inc.) (Almost 70 years old)
Ernest Del (President, ZeniMax Media Inc.) (65 years old)
Jerry Bruckheimer (Jerry Bruckheimer Films) (73 years old)
Michael Dominguez (Managing director, Providence Equity Partners Inc.) (47 years old)
Leslie Moonves (President and CEO, CBS Corporation) (67 years old)
Cal Ripken Jr. (President and CEO, Ripken Baseball, Inc.) (56 years old)
Harry E. Sloan (Chairman and CEO, Global Eagle Holdings, LLC) (66 years old)
Robert S. Trump (President, Trump Management, Inc.) (69 years old)

As, you can see none of these geezers knows anything about games more complicated than monopoly.
@ZOS_MattFiror maybe if your company cared more about delivering a quality product than milking every dollar out of us. The game would run alot smoother.

I disagree with the age thing. Im 54 and have played and programmed games since before there were hard drives. But you're spot on about quality vs the bottom line. Too many companies figure that if they arent making uber profits, it's a fail and forget that a business runs a 2% margin for profits is successful.

I dont think its necessary to list these names here again?
in b4 close :'(

You are probably right. These names are public information, and as most people can see. None of these have any experience in the gaming industry.
There was no intention of causing hate, but I can see the original was deleted. So maybe it is being construed as that.

To be fair Cal Ripken Jr. does have gaming experience. Iron Man!

As a baseball fan, I actually think it is pretty cool that Cal Ripken Jr. is in some way involved with my favorite video game.

Epona222 · March 2017

Defatank wrote: »

In order to assure we can keep the servers running tomorrow we're doing this....

If you're account name starts with A - H you will play from 12am - 8am EST.
Account names I - O plays from 8am - 4pm EST
Account names P - Z plays from 4pm - 12am EST

Just like the traffic in Athens!

raidentenshu_ESO · March 2017

ZOS_GinaBruno wrote: »

Just letting you all know we're in our final stages of maintenance, and should be wrapping up in under an hour.

Care to explain what's going on with the servers? What's causing the issue?

letsdothedungeonslow · March 2017

yotanut wrote: »

This is absolutely ridiculous. I have paid a crap ton of money to ZOS over the years of playing this game, and we seem to have the same exact problems every week. The lag has been an issue since launch. I was in the middle of a Maelstrom run with one of my best scores and you just bent me over once again. About ready to pull my funding on this game.

Yeah, I feel the same. The thing is, there are hordes of people on this forum that deny these problems altogether. I started a thread about the problems I was having and loads of people turned up and told me it must be my fault!

StevieKingslayer · March 2017

Dang it ZOS, I finally decide to go finish the quests on my 4th character...
This is my only day off, Y u do dis. I'll be too drunk to play by the time you get the servers back up, hahaha.

I even tilted my fan onto the computer and everything for extra cooling today.

Drasn · March 2017

Indigo_Shade wrote: »

Well phooey. First time I've had time to play in almost 2 weeks. This is the fourth time the NA server has gone down since I started to play. To be fair, once the problem was Steam, but sheesh.

Ah well, as they say, abcense makes the heart grow fonder..or somesuch.

So, are you saying this is all your fault?

StackonClown · March 2017

Rohamad_Ali wrote: »

ZOS_GinaBruno wrote: »

Just letting you all know we're in our final stages of maintenance, and should be wrapping up in under an hour.

Fool me once , shame on me ... Fool me twice and there better be free crowns involved .

T minus 57 and counting - lol

kyle.wilson · March 2017

IndyWendieGo wrote: »

Alaztor91 wrote: »

These downtimes across the multiple platforms are starting to get way too frequent, it's like almost once per week atleast 1 platform has some kind of ''ongoing issue''. Isn't the weekly maintenance supposed to prevent this kind of stuff from happening in the first place?

One would expect that a serious company like Zenimax could maintain a level of quality on it's ''AAA'' mmorpg.

I really like this game and understand that problems are expected to happen sometimes, but hell, ESO has more downtime in 1 month than other mmorpgs I have played have in years.

Honestly, at this point that AAA status should be downgraded.

I'd say BBB-, still investment grade. But, barely

Osteos · March 2017

tinythinker wrote: »

Osteos wrote: »

tinythinker wrote: »

Hmm, reading, leveling on EU server, or visiting Eorzea for while?

(FYI, it's easy to swap to EU. Used to be a whole thing, now just a simple click on the launcher.)

Where is this simple click on the launcher?

To clarify, it's on the screen where you log in to your basic account, not the actual little launcher:

PLAY
SERVER
SETTINGS
CREDITS
QUIT

Click on server, then select EU.

thanks!

My EU invasion has begun!

jaye63 · March 2017

dragonsparker wrote: »

It all comes down to the ZOS shareholders, they wanted higher margins, so sacrificed capable equipment and/or staff to cut costs and reduce risk. Grow a pair and you could end up with quarter after quarter of growth, or keep throwing out cheap tricks to get through the FY. Either way eventually the point will come where you have to make the decision to liquidate

jaye63 wrote: »

Tsute wrote: »

jaye63 wrote: »

ZOS_AntonioP wrote: »

Hello everyone,

With so many trying to log in all at once, this make cause some issues for a few players. Though we thank you for your patience and we hope to have everyone through the door back into Tamriel soon!

Yet everyone keeps saying how we dont need any more NA servers. Really?

The speed of light is finite and measured. Network signals, like anything electrical, travel at the speed of light. Therefore if NA players were forced to play on EU servers, there would be latency similar to what occurs when people attempt to play games over a satellite connection. Put simply, it would not work. So for as long as we have an internet, all major online releases will require separate servers for Europe and North America. So nut up and wait.

I was talking about more than one NA server. Or did you not understand that? With 1T, instancing has now become, 'fill each instance before creating another one' instead of instancing for the different factions in the area. Fewer instances=strain. So either buy the hardware to run it smooth or buy/rent several servers like every other MMO does. Seriously... with as popular as this game is, who's bright idea was it to run it on one server?

Shareholders

Yup. What they forget is that without customers, there is no game so there is no shareholders.

Kelinur · March 2017

Tsute wrote: »

jaye63 wrote: »

ZOS_AntonioP wrote: »

Hello everyone,

With so many trying to log in all at once, this make cause some issues for a few players. Though we thank you for your patience and we hope to have everyone through the door back into Tamriel soon!

Yet everyone keeps saying how we dont need any more NA servers. Really?

The speed of light is finite and measured. Network signals, like anything electrical, travel at the speed of light. Therefore if NA players were forced to play on EU servers, there would be latency similar to what occurs when people attempt to play games over a satellite connection. Put simply, it would not work. So for as long as we have an internet, all major online releases will require separate servers for Europe and North America. So nut up and wait.

What this person is saying is not that they want to be on EU server. NA needs another Mega Server, like EU which has not just one MegaServer when you login but a choice between a few MegaServers. This would allow NA players to not be so compact on just one server. Basically like how nearly every other game splits their total population across multiple servers.

UrQuan · March 2017

ZOS_GinaBruno wrote: »

Just letting you all know we're in our final stages of maintenance, and should be wrapping up in under an hour.

Thanks Gina! Hopefully after this one I can log in... I haven't been able to get my writs yet today!

StackonClown · March 2017

jaye63 wrote: »

dragonsparker wrote: »

It all comes down to the ZOS shareholders, they wanted higher margins, so sacrificed capable equipment and/or staff to cut costs and reduce risk. Grow a pair and you could end up with quarter after quarter of growth, or keep throwing out cheap tricks to get through the FY. Either way eventually the point will come where you have to make the decision to liquidate

jaye63 wrote: »

Tsute wrote: »

jaye63 wrote: »

ZOS_AntonioP wrote: »

Hello everyone,

With so many trying to log in all at once, this make cause some issues for a few players. Though we thank you for your patience and we hope to have everyone through the door back into Tamriel soon!

Yet everyone keeps saying how we dont need any more NA servers. Really?

The speed of light is finite and measured. Network signals, like anything electrical, travel at the speed of light. Therefore if NA players were forced to play on EU servers, there would be latency similar to what occurs when people attempt to play games over a satellite connection. Put simply, it would not work. So for as long as we have an internet, all major online releases will require separate servers for Europe and North America. So nut up and wait.

I was talking about more than one NA server. Or did you not understand that? With 1T, instancing has now become, 'fill each instance before creating another one' instead of instancing for the different factions in the area. Fewer instances=strain. So either buy the hardware to run it smooth or buy/rent several servers like every other MMO does. Seriously... with as popular as this game is, who's bright idea was it to run it on one server?

Shareholders

Yup. What they forget is that without customers, there is no game so there is no shareholders.

The point is a lot of us really really love the game and they know that - so we seem to put up with anything- that is an unhealthy relationship.

Players need a bigger voice, thats why just focussing on 'streamers' or 'top theory crafters' recently ticked me off.
Something like a proper group of player advocates - dont know if it will work, but something.

Where are they now? Where are these famous streamers? Are they willing to address Zenny to reflect that this is not good enough? or maybe they wont get the next invite?

Kelinur · March 2017

Zweible wrote: »

I love how they keep saying "taking down for maintenance"

Maintenance is what you do to keep from having all these "Houston, we have a problem" issues. This is not "Maintenance". This is "Our stuff is breaking down without notice."

Glad to clear that up.

It could be one of two things: a DDoS attack and they don't want to admit it. They got the server back up once and probably got DDoS a second time a little while later or they were brilliant and decided...Hey lets do this double AP xp weekend and see if we can break the servers.

kevlarto_ESO · March 2017

I hope they do some upgrades before Morrowind comes out, it is stuff like this that even makes me reluctant to buy it.

crazyranger · March 2017

I am gonna let my homestead go into foreclosure...

Yolokin_Swagonborn · March 2017

CountEdmondDantes wrote: »

Yolokin_Swagonborn wrote: »

Iskrasfemme wrote: »

"Robert S. Trump (President, Trump Management, Inc.) (69 years old)"

Wow that was fast. The whole post in this thread about the Zenimax Board of directors (and their ages) was quickly purged off this thread.

What ZOS, are we not allowed to talk about who governs us, who really calls the shots in this game? Robert Trump is on the board of directors. Don't EVEN try to censor that because the CoC rules about political posts because ITS A DIFFERENT TRUMP.

ZeniMax's Board of Directors:

Robert A. Altman (Chairman and CEO, ZeniMax Media Inc.) (Almost 70 years old)
Ernest Del (President, ZeniMax Media Inc.) (65 years old)
Jerry Bruckheimer (Jerry Bruckheimer Films) (73 years old)
Michael Dominguez (Managing director, Providence Equity Partners Inc.) (47 years old)
Leslie Moonves (President and CEO, CBS Corporation) (67 years old)
Cal Ripken Jr. (President and CEO, Ripken Baseball, Inc.) (56 years old)
Harry E. Sloan (Chairman and CEO, Global Eagle Holdings, LLC) (66 years old)
Robert S. Trump (Different Trump, Don't get triggered) (69 years old)

All of these people are in their golden years and have NEVER played an MMO in their life.

These people call the shots at ZENI, please don't censor.

I'm just going to leave this here. I think you earned it.

"Civil disobedience can only lead to strength and purity." Mahatma Gandhi

Also, have an awesome.

Except that this isn't civil disobedience. Mentioning the Board does not violate the forum CoC and I have no intention of trolling, flaming, or baiting. I am simply promoting a discussion about the nature of Zenimax Media and how it is governed because it directly affects us day to day.

If we are not allowed to even mention the names of the people on the Board of Directors, then something is severely wrong with the way this company is managed.