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Accidentally used my gold skin changer book [XBOX NA]

Ragnaarok
Ragnaarok
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So I was opening coffers in my inventory, in fact I only got to open one, and my inventory reshuffled itself so as soon as I opened once, thinking I would still be under the coffers tab, I accidentally used/learnt my gold Skinchanger book instead. I've sent in a ticket but is there any way I can be 'refunded' my book? As it's a collectors item and I didn't hold onto it to learn the styles....
  • Turelus
    Turelus
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    If support can't help you then you could try asking ESO devs about it.

    I know they do item returns in support tickets but not sure about if they'll give you back a used consumable you benefited from, as I don't know if they can undo the learnt motif on your character.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Ragnaarok
    Ragnaarok
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    Yeah I put in a ticket and made this post, if I get no luck I'll have to try contact a dev, is there a way I can tag them here or something ?
    I've heard of them returning missing items, but yeah like you said, unsure on things I've benefited from. Hell im even happy for them to rollback my account a day so I get my book back, I don't care for the motifs learnt on this character as it's not my crafter. I just don't want to be out of pocket 500k-1m because my inventory reshuffled itself when I opened a coffer. Cheers though man
  • Turelus
    Turelus
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    You could always consider buying all the purple motifs and asking if they can remove those and give you your gold one.

    That would be the same loss to you had you spent all the money to learn the purple pages whilst holding the gold one as a collectors item.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • Ragnaarok
    Ragnaarok
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    I guess I'll just wait for a response then try that :)

  • Ragnaarok
    Ragnaarok
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  • ZOS_CoriJ
    ZOS_CoriJ
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    Developers work primarily on unintended bugs in the game and do not address individual user requests. The best attempt at assistance would be to contact customer support who has access to your individual game account and can further investigate. As was mentioned, if the item was properly consumed in most cases nothing can be done.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    No longer available to take PMs or messages: Please defer to another Moderator
    Staff Post
  • Ragnaarok
    Ragnaarok
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    Alright no worries thanks for the response. I submitted a ticket and yeah they pretty much said there's nothing they can do about it. Maybe in future you guys can look at fixing, or changing the re-ordering of items after consuming something. If you don't quite get what I mean, I'll use myself as an example.
    I had 4 undaunted coffers in my invective
    I opened one
    After accepting what was inside the coffer, instead of my inventory staying selected in the coffer tab, it automatically threw me into my motifs tab, hence using the book.

    But all in all thanks for the response and whatnot
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