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• NA megaservers for patch maintenance – January 21, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – January 21, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)
Cannot play due to locked graphics settings?
Shadzilla
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Title says it all, only way my computer can play is with minimum/low graphics... Changing video settings does not work? Many other people also having the same issue telling me in discord that the video settings are locked and cannot be changed. Any help? @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_RichLambert
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Angkhar✭I have same issue, i put settings minimum but i feel like i am running game in ultra settings, i hope it will get fixed as soon as possible.0 -
Briolase✭✭✭Same thing here. I usually play on low settings. My settings interface is showing I'm still on low but it's obvious the graphic are on high (or ultimate). Changing my settings does nothing. My performance has taken a massive hit.0 -
GoldicoxSoul ShrivenBecause of this, I cannot play PvE anymore
Tried doing pledges yesterday... Omg, it was so unplayable. Later I decided to do quests in low-pop areas, but it's the same everywhere. Terrible frame drops every second or two. Not drop in frames, but 'freezes'. That didn't happen before.
Also, I noticed one other thing. I installed the update, but then it corrupted the integrity of game cache. I decided to re-download the whole game, only to be welcomed with 'api-ms-win-crt-runtime-l1-1-0.dll is missing' error. Meaning before the patch, I was running the game with Visual C++ Redistributable for Visual Studio 2013, but after with 2015.
I don't see a lot of people complaining about this on the forums, which is a shame, cause I know a lot of ppl in-game that have similar problems, especially with gfx and subsampling settings. I was playing the game on medium with high subsampling just fine. Now I have everything on low, and can't do basic stuff.
ZOS, at least give us some kind of response. I'd like to be assured that you're on this and you'll fix it, cause I can't do basic stuff let alone big fights like pledges and the like.0 -
Shadzilla✭✭✭✭✭
✭Zos can u guys help out the people with lower end computers that cannot currently play. This is due to graphics settings being locked and unable to be changed to a lower setting...0 -
Balticthunder✭✭✭Why, why?!
It was all fine before patch, now it's a slide show! I changed nothing on my side, game is simply unplayable.
Maybe on newest computers it all runs as usual, but on older rigs it is nightmare now. When I try to move or turn camera, my Fps drops from 40 to 1! And its even worse if there is other players around. 0 -
MissBizz✭✭✭✭✭
✭✭✭✭✭Just so everyone in this thread knows, Zos is aware and is working on this. Hopefully they get it fixed soon!
https://forums.elderscrollsonline.com/en/discussion/comment/3774985#Comment_3774985ZOS_JessicaFolsom wrote: »Hi folks,
Sorry for the delay on responding to this. We've been chasing it since we saw it surface yesterday. We're digging into some additional info and hope to have more details for you soon.Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord0 -
Shadzilla✭✭✭✭✭
✭Yea this is a serious issue, @ZOS_GinaBruno @ZOS_JessicaFolsom can you guys at least give a response to everyone that cannot currently play the game. I'm sure I'm not the only one with an eso plus membership that is just ticking away...0 -
MissBizz✭✭✭✭✭
✭✭✭✭✭No problem. You will likely want to bookmark that thread, or at the very least keep an eye on it. If they have any further questions or updates it's usually in the thread they first responded to. Also remember sometimes they won't say anything afterwards.. and it magically shows up as a hotfix or in the following week's patch.Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord0 -
Shadzilla✭✭✭✭✭
✭Yea will do. Hope it gets resolved soon. A lot of people rendered inactive and just have to sit idly by on a massive new patch due to this bug....0 -
Shadzilla✭✭✭✭✭
✭Maybe if I say I was really hoping to buy every single house/item in the crown store that might expedite the process...0 -
kylerjalen✭✭✭Yea this is a serious issue, @ZOS_GinaBruno @ZOS_JessicaFolsom can you guys at least give a response to everyone that cannot currently play the game. I'm sure I'm not the only one with an eso plus membership that is just ticking away...
You aren't the only one.
Please @ZOS_GinaBruno @ZOS_JessicaFolsom or anyone else out there, some word on this would be good. Some of us have been loyal players from the beginning and would love to continue to be so but things like this in addition to some other things make it really hard.
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Dr_Rektar✭✭✭Waiting of some official info about how fix is going(Engine guardian - best set ever0 -
Juhasow✭✭✭✭✭
✭✭✭✭✭There was a respondZOS_JessicaFolsom wrote: »Hi folks,
Sorry for the delay on responding to this. We've been chasing it since we saw it surface yesterday. We're digging into some additional info and hope to have more details for you soon.
https://forums.elderscrollsonline.com/en-GB/discussion/319358/bug-subsampling-quality-setting-isnt-working-in-homestead#latest
Now we need to wait.....1 -
Angkhar✭Does anybody have any information about this '' low fps '' issue in game, i am just wondering and keep playing within lowest fps rates since homestead released. When will it be fixed?0
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Shadzilla✭✭✭✭✭
✭Haven't done a pledge/trial in a week, thankful my computer can handle my home though.0 -
Dr_Rektar✭✭✭They already fixed this 4 days ago on their local servers. Wrote before , the fix will be included in next patch (this monday)Engine guardian - best set ever0
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Dr_Rektar✭✭✭Here dev post:ZOS_JessicaFolsom wrote: »Hi everyone,
The SubSampling Quality setting is being fixed so that you can adjust it to a medium or low setting again. We're aiming to include the fix in next week's incremental patch.
4Engine guardian - best set ever0 -
Shadzilla✭✭✭✭✭
✭I really think you need to look at that post again. "Being fixed" and "aiming" are not the same as "they fixed it 4 days ago and it will be on the monday patch". Take a good look at your first post, then Jessica's quote.0