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[BUG] Crash when loading copied characters

barrrt
barrrt
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On PTS, the game crashes for me after the “Requesting Character Load” dialog (after I select a toon copied from Live). The loading screen shows up, but the logo in the corner is gray and does not rotate, but the music continues to play. The game eventually crashes after a period of the “spinning beach ball” (I am using a Mac client). There is no crash report.

The character loads fine if it’s created from a template (the 561CP one).

Things I tried (before trying template toon):

- make sure there is nothing in PTS folder (user settings, addons, etc.)
- all three video modes
- repairing PTS
- tried 3 different copied characters that had been logged off in different locations
EP: Veren Sailenar - 50 DK : Isabeau Sette Tyne - 50 Sorc : This-One-Lizard-Yes - 50 Templar : Lililia Adal - 50 NB : Solea Caro - 50 DK : Igor with Vigor - 50 Sorc : Slightly-Delays-Death - 50 Templar : Balki Barthel - 50 Warden : Willowshade Roxie - 50 Warden : Violetha Adal - 50 Templar : Andriel Greenarrow - 50 NB: Fleshy Leon - 50 Necro: Bonita Lacrimosa - 50 Nacro
AD: Kael Spellbinder - 50 Templar
DC: Sharrku gra-Dusku - 50 NB
  • Alpheu5
    Alpheu5
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    Mac user here too, and I had the same problem. Had to create a template character to actually get into the game.
    Dalek-Rok - Argonian Sorcerer || Dalek-Shād - Argonian Nightblade || Dalek-Shul - Argonian Templar || Dalek-Xal - Argonian Dragonknight || Mounts-the-Snout - Argonian Warden || Dalek-Xul - Argonian Necromancer || Two-Spires - Argonian Arcanist || Dalek-Nesh - Argonian Sorcerer || Dalek-Kör - Argonian Dragonknight
    Don't incorporate bugs into your builds, and you won't have [an] issue.
  • Rainchii
    Rainchii
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    I'm in the exact same situation, I'm also a Mac user. Can't log on to my copied characters.

    @ZOS_GinaBruno
    Edited by Rainchii on January 5, 2017 12:02AM
  • agegarton
    agegarton
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    ditto
  • MonkeyD00
    MonkeyD00
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    same with me (mac user too). tried logging in 3 of my separate characters. none worked...created a template character, loaded no problem :/
  • Rainchii
    Rainchii
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    I've just noticed also, if on a template character for Mac Users, hovering or clicking on 'Grand Healing' in the Restoration Staff abilities actually crashes your game too.

    Also noticed while in Shadowfen that pressing 'C' for the Character Screen and 'I' for the Inventory both make the game crash as well on a template character for Mac Users.

    @ZOS_GinaBruno
    Edited by Rainchii on January 5, 2017 12:42AM
  • JKith
    JKith
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    Same problem!!
  • Miliana
    Miliana
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    Mac user as well and haven't been able to even get in. Minute I choose a toon it crashes after an infinite load screen. @ZOS_GinaBruno
    @Milianaa - PC/NA - End Game Healer
    Tamriel Crown Exchange GM

    World Record - vSO: 177,706
    NA First Tick Tock Tormentor
    NA First Title Trifecta (TTT, Gryphon Heart, Immortal Redeemer - Templar Healer)
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