Maintenance for the week of May 25:
• PC/Mac: No maintenance – May 25
• ESO Store and Account System for maintenance – May 27, 6:00AM EDT (10:00 UTC) - 4:00PM EDT (20:00 UTC)

ZOS FIX your SERVERS!!!

  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Wanted to do some pledges before I take my college exams today, guess I will just have to do without :-/ Hopefully all these issues get fixed and there wont be any more maintenances for a while.

    Emergency issues aside, we aren't planning on any more incremental patches until next year. Good luck with your exams!
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • SG_Celerrimus
    SG_Celerrimus
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    Games are supposed to become better as time passes, this game just gets worse. I yes, like many others had niggles and complaints on release BUT it's just getting worse it feels

    @Skinless_Jerk Game is getting worse as time moves on? So veteran levels, separation of factions, lack of group finder, less dungeons, easily exploitable systems, a heck of a lot less content, etc. etc. was all better than it is now? I would say I much prefer ESO now than before, but to each there own I guess
    Edited by SG_Celerrimus on December 14, 2016 2:51PM
  • StonerMk2
    StonerMk2
    We're going to be bringing PC NA offline for maintenance in about a half hour to address the issues reported here with high latency and ping. Should be approximately 4 hours to complete.

    Hope I don't sound rude, but have they found the cause this time?

    Yes. The maintenance yesterday was for general performance issues and disconnects; today is specifically for the high ping, which we recently resolved internally (otherwise we certainly would have done it all at the same time yesterday).

    Hopefully this will clear the issues up lol, yall having one hell of a bad week it would seem.
    Edited by StonerMk2 on December 14, 2016 2:50PM
  • Deltia
    Deltia
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    I hate to be that guy, but this is getting pretty bad. I have only 4 hours in the morning to play this game and get work done and most of the time the server has been down. Please consider maybe rotating the times, but I assume you've look into the least amount of active users?

    I know SWTOR did maintenance at 2am. It maybe inconvenient for employees to work at that time, but its very inconvenient for players to constantly shift to other games.
    In-game @deltiasgaming | deltiasgaming.com for Elder Scrolls Online [ESO / TESO] Guides
    "It's a good day to be alive"
  • Skinless_Jerk
    Skinless_Jerk
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    Games are supposed to become better as time passes, this game just gets worse. I yes, like many others had niggles and complaints on release BUT it's just getting worse it feels

    @Skinless_Jerk Game is getting worse as time moves on? So veteran levels, separation of factions, lack of group finder, less dungeons, easily exploitable systems, a heck of a lot less content, etc. etc. was all better than it is now? I would say I much prefer ESO now than before, but to each there own I guess

    I'm a pvp player so yes, performance wise it feels like it's getting worse. I really like and enjoy certain implementations like craft bags, chat box, combat text but let's not be overly generous because these things really should have been in this 'MMO' on release.
    Edited by Skinless_Jerk on December 14, 2016 2:57PM
    CP561 Breton Templar
    CP561 Woodelf NB
    CP561 Orc Sorcerer
    CP561 Dark Elf Dragon Knight
    CP561 Redguard Dragon knight
    CP561 High Elf NB

    MBE for my contribution to the world of sarcasm
    Velcro is a rip-off
  • TequilaFire
    TequilaFire
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    Deltia wrote: »
    I hate to be that guy, but this is getting pretty bad. I have only 4 hours in the morning to play this game and get work done and most of the time the server has been down. Please consider maybe rotating the times, but I assume you've look into the least amount of active users?

    I know SWTOR did maintenance at 2am. It maybe inconvenient for employees to work at that time, but its very inconvenient for players to constantly shift to other games.

    Yeah would be nice, but this time it is to fix something seriously wrong.
    When you have rollbacks losing progress, DCs, etc., it doesn't do much good to play anyway.
  • Majic
    Majic
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    I'm just here to complain because I know it's not going to help. :p
    Epopt Of The Everspinning Logo, Church Of The Eternal Loading Screen
    And verily, verily, spaketh the Lord: "Error <<1>>"
  • yodased
    yodased
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    c155a1b393899ffd7c36ff01090ce8f5.jpg

    60% of the time, works every time.
    Tl;dr really weigh the fun you have in game vs the business practices you are supporting.
  • Suter1972
    Suter1972
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    I wish I was part of the PC master race.....

    oh wait......


    <says hoping the PS4 servers arent shagged as well>
    Edited by Suter1972 on December 14, 2016 3:02PM
    Was - Breton DC ( GIRL - Guy In Real Life toon) Magika Templar Healer/ 5-8 trait Crafter - currently CP290 and learning now starting again on xbox…...

    xbox suter1972 - Character name - Hota Woskeef

    Xbox EU ESO+ Mature (40+) UK casual gamer
  • StonesnBones420
    StonesnBones420
    Soul Shriven
    Wanted to do some pledges before I take my college exams today, guess I will just have to do without :-/ Hopefully all these issues get fixed and there wont be any more maintenances for a while.

    May you pass all your exams with flying colors!
  • Thornen
    Thornen
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    We need a cow pet that poops everywhere in compensation because this is bull****.
  • Pops_ND_Irish
    Pops_ND_Irish
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    Want it fixed, they are fixing.
    Now complaining about when it is getting fixed , hehe
    Habitual Complaining ! Wonder if there is a drug for that ?
    Edited by Pops_ND_Irish on December 14, 2016 3:06PM
  • xXSilverDragonXx
    xXSilverDragonXx
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    So this is the third day in a row of maintenance. Quite possibly the last two were to fix issues introduced from the first day of maintenance. Truly sad. Pls call Bethesda Softworks and ask them to buy you brand new working servers and a network team specialists to help run things over here for xmas. Tell them that it's just to hold you over while the suckers gamers fork over all their spare coin for your crown crates and that all that money will be a nice steady stream of revenue but until then you have to get things up and running because people won't buy crown crates for an MMO that can't manage to stay consistently online.


  • nine9six
    nine9six
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    *fingers crossed*
    Wake up, we're here. Why are you shaking? Are you ok? Wake up...
  • Sparky_Sorc
    Sparky_Sorc
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    It is ZOS.
    The devs have issues they have not been able to resolve. It's obviously complex; probably on an engine level all the way to budget considerations. So if you love the game as I do; you continue doing what you are. Scratching your head, yelling at the screen, yelling at ATT, writing scathing comments in these threads, resetting your router, etc, ad nausium. sp

    It just is what it is
  • Riggsy
    Riggsy
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    So this is the third day in a row of maintenance. Quite possibly the last two were to fix issues introduced from the first day of maintenance. Truly sad. Pls call Bethesda Softworks and ask them to buy you brand new working servers and a network team specialists to help run things over here for xmas. Tell them that it's just to hold you over while the suckers gamers fork over all their spare coin for your crown crates and that all that money will be a nice steady stream of revenue but until then you have to get things up and running because people won't buy crown crates for an MMO that can't manage to stay consistently online.


    You cant afford a new server or developers when youre sinking money into contest-marketing gimicks like a $1million dollar giveaway and "dream" vacations.
    MMAGA - We Made Medium Armor Great Again
    Evasion: Casting this ability and its morphs now requires that you wear 5 pieces of Medium Armor.

    Woe Biden - Mule
    Donald Thump - Mule
    M'aiq Pence - Mule
  • mrs_gibbs
    mrs_gibbs
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    I'm kind of sad there won't be anymore maintenance until the new year. No more fixes until then either.
  • nine9six
    nine9six
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    Riggsy wrote: »
    So this is the third day in a row of maintenance. Quite possibly the last two were to fix issues introduced from the first day of maintenance. Truly sad. Pls call Bethesda Softworks and ask them to buy you brand new working servers and a network team specialists to help run things over here for xmas. Tell them that it's just to hold you over while the suckers gamers fork over all their spare coin for your crown crates and that all that money will be a nice steady stream of revenue but until then you have to get things up and running because people won't buy crown crates for an MMO that can't manage to stay consistently online.


    You cant afford a new server or developers when youre sinking money into contest-marketing gimicks like a $1million dollar giveaway and "dream" vacations.

    Hey now, don't you go throwing logic around in here...
    Wake up, we're here. Why are you shaking? Are you ok? Wake up...
  • Toybot
    Toybot
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    Can we schedule another maintenance for the same time tomorrow? And, then the day after that? And the day after that...

    It'd be so much easier for me to work into my schedule! Please??!!
  • StonerMk2
    StonerMk2
    mrs_gibbs wrote: »
    I'm kind of sad there won't be anymore maintenance until the new year. No more fixes until then either.

    Im not at all surprised, its getting close to the holidays, barring any major issues, they are people with families as well. They deserve to be with their families.
  • Riggsy
    Riggsy
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    Toybot wrote: »
    Can we schedule another maintenance for the same time tomorrow?

    That would be a fun way to kick off the New Life event at 10am - with a 4 hour maintenance
    MMAGA - We Made Medium Armor Great Again
    Evasion: Casting this ability and its morphs now requires that you wear 5 pieces of Medium Armor.

    Woe Biden - Mule
    Donald Thump - Mule
    M'aiq Pence - Mule
  • TequilaFire
    TequilaFire
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    The Twelve days of Christmas maintenance. :D
  • raglau
    raglau
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    Hilarious.

    Pretty soon ESO will be on a permanent maintenance cycle but ZOS will graciously publish a play window for 2 mornings per week :smile:
    Edited by raglau on December 14, 2016 3:19PM
  • xXSilverDragonXx
    xXSilverDragonXx
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    Riggsy wrote: »
    You cant afford a new server or developers when youre sinking money into contest-marketing gimicks like a $1million dollar giveaway and "dream" vacations.

    So true. That million could go toward upkeep and salaries. Though it might well be a write off though I am uncertain because I don't recall seeing other games do this but I might not have been paying attention.
  • Junipus
    Junipus
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    Deltia wrote: »
    I hate to be that guy, but this is getting pretty bad. I have only 4 hours in the morning to play this game and get work done and most of the time the server has been down. Please consider maybe rotating the times, but I assume you've look into the least amount of active users?

    I know SWTOR did maintenance at 2am. It maybe inconvenient for employees to work at that time, but its very inconvenient for players to constantly shift to other games.

    I'm surprised since you should know what the typical cycle of maintenance is. They've messed up and are now fixing it instead of waiting until next Monday.

    Not ideal by a long shot, but make the best of what you're given since they won't give you any more.
    The Legendary Nothing
  • Rva_Kun
    Rva_Kun
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    Such a joke.. wish I could play the game I pay for. Just gonna go back to 2 tapping scrubs in H1Z1. Can't stand playing ESO anymore..
    Edited by Rva_Kun on December 14, 2016 3:27PM
    Actions Speak Louder Than Words.
    Fear Over The Internet = Priceless.
    Correcting Ego's Since 03'
    NA > EU

  • Othal
    Othal
    Soul Shriven
    Do yourself a favor and not jump to ZOS problem, check it for yourself. Open up Command prompt. type tracert 198.20.198.110

    From others who have posted on here that is the MEGASERVER IP address. Check to make sure you are not getting a bunch of timeouts after att.net

    You will get a timeout from any server that does not support ICMP message requests, which is a lot. They turn it off to help mitigate DOS attacks.
  • The_Protagonist
    The_Protagonist
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    So this is the third day in a row of maintenance. Quite possibly the last two were to fix issues introduced from the first day of maintenance. Truly sad. Pls call Bethesda Softworks and ask them to buy you brand new working servers and a network team specialists to help run things over here for xmas. Tell them that it's just to hold you over while the suckers gamers fork over all their spare coin for your crown crates and that all that money will be a nice steady stream of revenue but until then you have to get things up and running because people won't buy crown crates for an MMO that can't manage to stay consistently online.


    I guess they will find their new servers in next season's clown crates ;)
  • mrs_gibbs
    mrs_gibbs
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    StonerMk2 wrote: »
    mrs_gibbs wrote: »
    I'm kind of sad there won't be anymore maintenance until the new year. No more fixes until then either.

    Im not at all surprised, its getting close to the holidays, barring any major issues, they are people with families as well. They deserve to be with their families.

    True! Family over ESO.
  • Dagoth_Rac
    Dagoth_Rac
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    The hamsters that run the servers had their holiday party on Sunday night. Three days later and they are all still hung over. This week's maintenance windows have been ZOS staff giving the hamsters more and more coffee and aspirin.
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