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Why have people been given free crowns today?

  • BlackSparrow
    BlackSparrow
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    I guess my question is: Is there anyone who received unexplained Crowns who has never bought Crowns or a sub, or who plays on some platform other than XBox?

    If yes, the "Crown backlog" theory is shot. If not, that's probably it.

    So far it just seems like an XBox thing, so even if they weren't ever purchased, it still may be on Microsoft's end.

    @BlackSparrow

    Please don't insert incorrect speculation on this. Microsoft has been the only responsible party in this. They are the ones refunding us and in my personal experiences, the ones who have contacted support on each of my tickets where ZOS refused to award me crowns

    Don't speculate please

    That's exactly what I'm trying to confirm with that question.

    Respectfully it reads as incorrect speculation.

    Take a look in the Xbox technical forums for your answer. Pages and pages of this exact issue for many from release till today as this was never rectified but actually we were lied to by ZOS and given a chunk of crowns last year

    If you read it as speculation, okay. *shrug* It was more a case of me trying to apply a bit of science to it, where the best way to prove a hypothesis is to try to disprove it. I guess I can see how it came across as speculating for the opposite... silly internet, wiping out most indications of tone and intent. XD

    Anyway, now we have official word, so yay. :)
    Living vicariously through my characters.

    My Girls:
    "If you were trapped in your house for, say, a year, how would you pass the time?"

    Nephikah the Houseless, dunmer assassin: "I suppose I could use the break. I have a lot of business holdings now that need management."
    Swum-Many-Waters, elderly argonian healer: "I think that I would enjoy writing a memoir."
    Silh'ki, khajiit warrior-chef: "Would this one be able to go outside, to the nearby river? It's hard to fish without water!"
    Peregrine Huntress, bosmer hunter: "Who is forcing me to stay inside, and where can I find them?"
    Lorenyawe, altmer mechanist: "And why would I want to go outside in the first place? Too much to be done in the workshop."
    Lorelai Magpie, breton master thief: "I'd go nuts. Lucky for me, I have a little experience sneaking out!"
    Rasheda the Burning Heart, redguard knight: "I would continue my training to keep my skills sharp."
    Hex-Eye Azabi, khajiit daedric priestess: "I suppose it would be lucky, then, that I built a shrine to Mephala in my backyard."
    Yngva Stormhammer, nord bandit (reformed...ish): "I hate being inside even when I'm not forced to be. GET. ME. OUT."
    Madam Argentia, vampire dunmer aristocrat: "I suppose it would be more of the same. I have a rather... contentious relationship with the sun."
    Mazie gra-Bolga, orc scout: "Uh... I'd have to house train my bear..."
    Felicia the Wanderer, imperial witch-for-hire: "What Lorelai said."
    Calico Jaka-dra, retired khajiit pirate: "This one would like a rest from her grand adventures. Her jewel shop runs out of stock!"
    Shimmerbeam, blind altmer psijic: "Provided that I am confined to Artaeum, I do not think I will want for things to occupy my time."
    Shauna Blackfire, redguard necromancer: "Sounds like paradise. I hate people."
    Kirniel the Undying, cursed bosmer warrior: "I would feel useless, not being able to fight."
    Echoes-from-Dragons, argonian who thinks she's a dragon: "All the better to count my hoard!"

    (Signature idea shamelessly stolen from Abeille.)
  • FortheloveofKrist
    FortheloveofKrist
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    I was the person who was given the 18k crowns. I'll explain why...

    I filed a civil lawsuit against ZoS seven months ago for...you guessed it...murder. A group of ZoS forum moderators broke into my home, ransacked the place (looking for drugs, I assume), took all my drugs, reformatted my hard drive, ate nearly all of my blue corn chips, and then brutally killed my one house plant.

    Clearly they did not want the news to spread, so they proposed that we settle out of court for 18,500 crowns. They never gave back my drugs.

    I hope that clears up any confusion.

  • alexkdd99
    alexkdd99
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    x_Nathan_F wrote: »
    Hi everyone!

    The surprise extra crowns some of you are reporting getting on Xbox One were intended.

    There was a recent fix related to ESO Plus memberships on Xbox One. If you previously failed to receive the correct amount of crowns as part of your ESO Plus membership on Xbox One, you may have received an extra allotment. We encourage you to log in and check. If you did not receive an extra allotment of crowns, you were not among the impacted players.

    Cheers but it would've been nice if we were told at the start not trying to be rude but it's confused a lot of confusion.

    Lol I Don't really care how I got them. Almost sure they gave me more than I missed out on as well. But not totally as I never keep up with when or if I get them.

    Getting free crowns, or unexpected crowns is a good thing regardless if we know about it before we receive them.

    Hooray more crown crates, ty zos.
  • Babygirl16x
    Babygirl16x
    Soul Shriven
    Hi everyone!

    The surprise extra crowns some of you are reporting getting on Xbox One were intended.

    There was a recent fix related to ESO Plus memberships on Xbox One. If you previously failed to receive the correct amount of crowns as part of your ESO Plus membership on Xbox One, you may have received an extra allotment. We encourage you to log in and check. If you did not receive an extra allotment of crowns, you were not among the impacted players.

    Ok if that's the case then where are my crowns cause I have went without them for months at a time and missed out on some limited addition items that I wanted! So if you gave them out for people that have been missing their crowns then I should have gotten some too!
  • Pallmor
    Pallmor
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    brutally killed my one house plant.
    Well, there's two sides to every story. And according to the video, your plant pulled out a gun first.
  • Vaoh
    Vaoh
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    Solution: Give everyone 12K Crowns

    js
  • danno8
    danno8
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    danno8 wrote: »
    It's amazing to me that those who were affected wouldn't immediately know that they were owed these crowns. If it were me I would have kept a running tally of what was owed to me, lol.

    Apparently you haven't read a few posts in these threads. As mentioned by other players I haven't recieved my crowns for probably 6 months now. Every month I send in a ticket, I get my 1500 +500 for comp. I never would assume they would give me 12k extra for no reason other than their eso plus not working correctly.

    Either way I'm a content camper, currently...

    I did read. All of them.

    Are you saying you have received 12k+12k? Wow. Can ZoS accidentally screw up my crown allotment next?
  • SantieClaws
    SantieClaws
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    Free crowns? What nonsense is this yes.

    Khajiit specifically requested a tiara!

    Yours with paws
    Santie Claws
    Shunrr's Skooma Oasis - The Movie. A housing video like no other ...
    Find it here - https://youtube.com/user/wenxue2222

    Clan Claws - now recruiting khajiit and like minded others for parties, fishing and other khajiit stuff. Contact this one for an invite.

    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!

    https://www.imperialtradingcompany.eu/
  • Stopnaggin
    Stopnaggin
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    Ok so I logged in yesterday, got 1500 extra crowns. From what I can tell it was enough free crowns to cover the 3 months were they sent my crownd after a support ticket but did not send the customary 500 extra.
    Edited by Stopnaggin on December 14, 2016 1:47PM
  • jroc699_burr
    jroc699_burr
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    well if i got free crowns id go back to my cave and buy all the crown crates I can . Because i have a huge problem and im currently in crown crates anonymous !
  • NewBlacksmurf
    NewBlacksmurf
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    It seems that, everyone who didn't get crowns wasn't sent them as well as some who weren't suppose to get them, got them

    (Based on comments, this may not be accurate)

    Id say if you're missing them, open a ticket.
    That's how I get mine and keep replying until you get them....but be very nice about it
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Lord_Eomer
    Lord_Eomer
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    Why i did not receive?
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Jaronking wrote: »
    I have friends who don't get the crowns every month and have to send in messages but they didn't receive their crowns.

    Are they on Xbox One, @Jaronking? If so, could you please pass along the message that they should contact our Support team to tell them that?
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Caff32
    Caff32
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    Hi everyone!

    The surprise extra crowns some of you are reporting getting on Xbox One were intended.

    There was a recent fix related to ESO Plus memberships on Xbox One. If you previously failed to receive the correct amount of crowns as part of your ESO Plus membership on Xbox One, you may have received an extra allotment. We encourage you to log in and check. If you did not receive an extra allotment of crowns, you were not among the impacted players.

    Thank you! It was an awesome New Life surprise! lol
  • Jaronking
    Jaronking
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    Jaronking wrote: »
    I have friends who don't get the crowns every month and have to send in messages but they didn't receive their crowns.

    Are they on Xbox One, @Jaronking? If so, could you please pass along the message that they should contact our Support team to tell them that?

    Yes @ZOS_JessicaFolsom we all play Xbox I'll tell them to message support.
  • m0zza91
    m0zza91
    Soul Shriven
    .
    Edited by m0zza91 on December 14, 2016 5:25PM
  • Prof_Bawbag
    Prof_Bawbag
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    I guess my question is: Is there anyone who received unexplained Crowns who has never bought Crowns or a sub, or who plays on some platform other than XBox?

    If yes, the "Crown backlog" theory is shot. If not, that's probably it.

    So far it just seems like an XBox thing, so even if they weren't ever purchased, it still may be on Microsoft's end.

    @BlackSparrow

    Please don't insert incorrect speculation on this. Microsoft has been the only responsible party in this. They are the ones refunding us and in my personal experiences, the ones who have contacted support on each of my tickets where ZOS refused to award me crowns

    Don't speculate please

    That's exactly what I'm trying to confirm with that question.

    Respectfully it reads as incorrect speculation.

    Take a look in the Xbox technical forums for your answer. Pages and pages of this exact issue for many from release till today as this was never rectified but actually we were lied to by ZOS and given a chunk of crowns last year

    If you read it as speculation, okay. *shrug* It was more a case of me trying to apply a bit of science to it, where the best way to prove a hypothesis is to try to disprove it. I guess I can see how it came across as speculating for the opposite... silly internet, wiping out most indications of tone and intent. XD

    Anyway, now we have official word, so yay. :)

    I can confirm what @NewBlacksmurf said. MS do act on it and do refund when asked. I quit the game for a year because of the shoddy service I received from ZoS or more to the point, the lack of service. MS refunded me as soon as I called them up over the issue and even refunded me my first month's sub which I did receive crowns from.

    The only thing MS are liable for is the content placed on their marketplace insofar as if the product isn't as described or doesn't work in a reasonable and acceptable manner, then they're obliged by law here in the UK to refund the customer or offer a replacement. MS can't control what Zos does at their side and the onus is on ZoS to make sure the product they're offering some of their customers contains everything it's advertised to contain. MS also have no way to check if we receive those crowns because those crowns are put into our account by ZoS. I'm surprised MS haven't pulled this product from their marketplace and can only assume not enough people have complained about it. If there's one thing large corps loathe, it's giving away their cash.
    Edited by Prof_Bawbag on December 14, 2016 5:51PM
  • psychotic13
    psychotic13
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    Jaronking wrote: »
    I have friends who don't get the crowns every month and have to send in messages but they didn't receive their crowns.

    Are they on Xbox One, @Jaronking? If so, could you please pass along the message that they should contact our Support team to tell them that?

    We'll be honest they're not going to message support saying take my crowns please.

    Anyway, my eso plus doesn't even work half the time I haven't been compensated nothing! Love paying my subscription and not being able to use the craft bag or enter any DLC on a regular basis. *** you zos.
  • FortheloveofKrist
    FortheloveofKrist
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    Pallmor wrote: »
    brutally killed my one house plant.
    Well, there's two sides to every story. And according to the video, your plant pulled out a gun first.

    @Pallmor

    Whose side are you on, anyways!? Sure, that plant was on it's last leg, but you can't make such wild speculations just because you saw a shaky bodycam video, which btw only proves one thing: there was a struggle.

    And my plant was not armed. High maybe, but unarmed.


  • KILLURR
    KILLURR
    Soul Shriven
    Hi everyone!

    The surprise extra crowns some of you are reporting getting on Xbox One were intended.

    There was a recent fix related to ESO Plus memberships on Xbox One. If you previously failed to receive the correct amount of crowns as part of your ESO Plus membership on Xbox One, you may have received an extra allotment. We encourage you to log in and check. If you did not receive an extra allotment of crowns, you were not among the impacted players.

    Oh really so to consistently have to submit tickets to get crowns after payments and not have a clue if crowns where received during 4 months of not playing ESO but paying for Plus, then to have a buddy who never plays and quit paying for ESO plus in Jun of 2016 receive 8k crowns seems very nice.
    Edited by KILLURR on December 18, 2016 10:06PM
  • Metal10957
    Metal10957
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    Stopnaggin wrote: »
    Runs wrote: »
    Is it possible that people who have subbed for a year without receiving the crowns that came with subscription are now finally being given the crowns they were owed?

    No because they state they can/will only go back 3 months worth.

    I got 14,100 crowns, I did put in a support ticket... I read 3 months, but in some cases they go longer. I didn't ask questions once the crowns showed up :)
    For the Horde!
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