Maintenance for the week of February 23:
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] NA megaservers for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] EU megaservers for maintenance – February 23, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
· [COMPLETE] ESO Store and Account System for maintenance – February 23, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
can support help me please?
ZANNl
Soul Shriven
I need help signing into the help.elderscrollsonline site to change my security question that I've forgotten, but the site only allows a 20 character or less password. Mine is longer so I can't sign in to receive support on that site.
0
-
ZOS_CoriJ✭✭✭✭✭We will PM you with further information on this.
For anyone else having this issue, keep in mind that this effectively locks you out. You will need to reset your password to log back in however if you don't know your security question you will not be able to reset. (Catch-22) If this happens, please use the button at the bottom of the login page to submit a ticket as "compromised access".
[minor edit for clarity in instructions]Edited by ZOS_CoriJ on November 27, 2016 8:46PMThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
No longer available to take PMs or messages: Please defer to another Moderator1