Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
verification email
How long does it take for someone to receive a verification email from ESO? Had to update the computer and now I cannot log on with out verification. I've been waiting 3 days now with no email and no reply to any tickets I have sent. What is the turn around for some help on the matter.
0
-
Tevalaur✭✭✭✭✭Usually if it's the verification of logon from an unknown IP or similar it is within a few moments. Check your spam folder and make sure you really used the email addy that you think you did (might it have gone elsewhere?).┌───────────────────────────────┐Author of Sunshine Daydream's Guide to Crafting└───────────────────────────────┘Is Uncle John's band calling you? Do you daydream about Sugar Magnolias? Is your favorite sunflower a China Cat? Tired of Truckin' alone to Terrapin Station? If so, share some Space with other hippies & deadheads in the guild Sunshine Daydream! Send a message in game (PC-NA) to Kaibeth for your invitation.0 -
Usually if it's the verification of logon from an unknown IP or similar it is within a few moments. Check your spam folder and make sure you really used the email addy that you think you did (might it have gone elsewhere?).
Yes, I've checked Spam/Junk and I know 100% this is the email I have on the account.
I am now more frustrated that I can't get help from ESO customer service when I submitted a ticket than I am from not getting the emails, i have been waiting for 3 days now....how long does it take for customer service to get back with someone.0 -
No answers? Really? I need to know how long it takes to get these emails. Going on day 4 and still no verification email and no reply from customer service.0
-
B4kkenSoul ShrivenDid you get a response/any help from CS? My brother bought the game on Saturday and still haven't been able to activate his account. Worst support I've encountered tbh. They answer maybe once a day, always different people with pretty much the same answer/suggestion and now it's been silent for 1,5 days. Kind of like they don't read the previous emails before they reply.0 -
Did you get a response/any help from CS? My brother bought the game on Saturday and still haven't been able to activate his account. Worst support I've encountered tbh. They answer maybe once a day, always different people with pretty much the same answer/suggestion and now it's been silent for 1,5 days. Kind of like they don't read the previous emails before they reply.
No still no answer, Going on 5 days now with no help. I submitted a ticket using the Suspended/Compromised option Monday night and I'm not getting anything help that way either. This CS really surprises me, I've been here since Beta and never have I seen this. Crazy and such a disappointment.0 -
Puzzlenuts✭✭✭It took me a while to get mine. I cant exactly say how long I don't remember (it was several months ago)but I know it was over a week. I know I tried contacting them several times before I finally got some kind of response.0 -
I am still not getting any forum of help from ESO costumer survive.
More detail on my issue is here:
https://forums.elderscrollsonline.com/en/discussion/comment/3513235#Comment_35132350