old_mufasa wrote: »

Bigevilpeter wrote: »

Omg do them once a month, every time you do a maintenance you break the game and just to make a few fixes. Please for love of Akatosh stop the weekly maintenance.

Wow.. can you be more ignorant

Almost all major mmo's do server maintenance weekly.. and yes server can become unstable and shut done if you do not do the maintenance... even more stable mmos then ESO do it. Maybe you should educate yourself about why and the effects of not doing it before running you mouth off...

@old_mufasa all MMOS do server maintenance weekly, but only ESO do weekly maintenance and on top of that there's extended maintenance on top of that there's extended maintenance on top of that there's extended maintenance on top of that there's extended maintenance for 12 hours.

Other MMO i play regularly do weekly maintenance, 30 minutes to 60 minutes TOP. No *** called extended maintenance, and when they do have extended maintenance, they put XP boost or something to compensate (even though they have no obligation to)

I still don't understand how company as big as ZOS still can't fix all these "extended maintenance" that's been there since August, wasnt it?

A smart company does the maintenance during 1) non peak time to minimize customer annoyance and to reduce bottlenecks and 2) During hours they will have PLENTY of staff on hand to deal with unforseen events happening....which always happens when you code. ALWAYS. Period

I'd say Zenimax is spot on with their selection on times, even if some of us might find it inconvenient.

jrgray93 wrote: »

The problem isn't maintenance. The problem is spaghetti code.

Never forghetti mom's spaghetti...

No but seriously, we have an eta or something?

cjthibs wrote: »

Bigevilpeter wrote: »

Grabmoore wrote: »

Bigevilpeter wrote: »

Servers won't crash if they don't do maintenaces, that's actually what happens when they do, so if its going to crash anyways then at least it will be without the patching downtime and then they can patch when they actually need to

"In response to the ongoing issue, the North American and European PC/Mac megaservers will be taken offline for maintenance."


Your reasoning is off, brother... First you complain about being forced to pvp for 2 hours, now that. It's getting annoying, don't become the next champ thread spammer.

When i find an issue I talk about it, that's what forums are for. Defending everything is actually getting annoying

Folks that are outraged with every minor inconvenience is far more annoying.

Dude come on, in another post today I gave ZOS the benefit of the doubt but this game has way more downtime than it should have and it's understandable why people get peeved by it.

It's even worse when it's unplanned, despite defenders views that people should just find something else to do, some people just have busy lives and like to PLAN how they are spending their spare time. When we have yet more extended or even unplanned downtime it gets under the skin.

This one clearly does not know how servers work especially in MMOs... as more junk builds up things get corrupted hence the need to do regular maintenance before things happen that will take forever to fix.

It's not the maintenance but the fact that so often these days a maintenance comes with some major issue that causes them to shut it down right after the maintenance. We have this happening pretty regularly now. I think last time people lost their toons. A few times in the summer and fall they had to pull it offline right after it was online Today people kept getting kicked so they had to take it down again. This time we got a 5 min warning. There was one of those times where they didn't do the warning and people were really pissed. I'm fairly sure other MMOs don't do such thoroughly incompetent maintenance. People wouldn't care if it was done without all the issues. But it's the follow up issues because they don't know what they are doing that seem to be the problem people have with. And rightly so. You don't say maintenance is done and let people start logging back on only to find you borked the whole system. Something ain't right here. Sorry but I worked in software and system testing for too many years. These kind of problems should not be happening. The only thing I can imagine is that they have a bunch of interns working for them and even that seems very unimaginable given it's a paid product on a monthly sub.

As I have said before, if this kind of problem happened with this kind of regularity in ANY OTHER business model, heads would roll. Imagine if Amazon or Netflix had these kind of issues.... the fallout would be epic level of loss of consumer faith, stocks plummeting, and mass exodus of consumers. Jeff Bezos would probably personally behead the people behind the issues that would likely cost billions of dollars in revenue loss. But here with gamers, mostly kids and young adults, the lack of respect such customers get is pretty damn appalling. Yes, the servers should go down for maintenance! Absolutely! But they should be after two years getting the hang of doing this well enough that we don't get kicked out less that an hour after servers are back up. Good god, that is a level of incompetence that you just don't see in the business world. It's what you see if college interns were running the show with no professionals at the helm double checking and no testers involved in any of the process whatsoever.

Pibbles wrote: »

You know what my favourite thing about maintenance day is?

Logging onto the forums and counting how many weird, wonderful, and just plain wrong ways of spelling 'maintenance' there are.

Not everyone has english as first/second language. So you can make funny comments about that once you learn the spelling of "профилактика" or something else, maybe maintenance in german, i'm sure that's even more pain.

There's a good side to theese maintenances, however. Thanks to ESO i've finally learned the correct spelling of "maintenance".

CapuchinSeven wrote: »

cjthibs wrote: »

Bigevilpeter wrote: »

Grabmoore wrote: »

Bigevilpeter wrote: »

Servers won't crash if they don't do maintenaces, that's actually what happens when they do, so if its going to crash anyways then at least it will be without the patching downtime and then they can patch when they actually need to

"In response to the ongoing issue, the North American and European PC/Mac megaservers will be taken offline for maintenance."


Your reasoning is off, brother... First you complain about being forced to pvp for 2 hours, now that. It's getting annoying, don't become the next champ thread spammer.

When i find an issue I talk about it, that's what forums are for. Defending everything is actually getting annoying

Folks that are outraged with every minor inconvenience is far more annoying.

Dude come on, in another post today I gave ZOS the benefit of the doubt but this game has way more downtime than it should have and it's understandable why people get peeved by it.

It's even worse when it's unplanned, despite defenders views that people should just find something else to do, some people just have busy lives and like to PLAN how they are spending their spare time. When we have yet more extended or even unplanned downtime it gets under the skin.

You're right...
Next time we've got recurring rollbacks or some other catastrophic issue, let's just leave the servers up. It'll be frustrating to deal with, but hey, you can at least play the game. No matter that none of your progress will be saved.

i dont understand, less maintenance = rage cause of the problem not getting fixed , more maintenance = rage because too many maintenance

for goodness sake people, its just 1 day a week, and only take 3-5 hours, its just a bit longer now cause sh*t happens, sh*t always can happen even if you not suspected it

get a grip, get something to do, i reckon you still have things to do IRL yes?, or play other games in the meantime

"Other MMO i play regularly do weekly maintenance, 30 minutes to 60 minutes TOP."

Gotta call BS on that one. I've been playing in MMO's longer than some of ZM's player base has been alive (97) and I seldom EVER see patches that short. I havent played Warcrap in years, but their norm was 4 to 6 hours. Old Everquest, depending on the updates, could be longer. GW, CoH, DAoC, RIFT....the list goes on. All their patches took several hours, occasionally half a day.

Look, bottom line is this game is a BUSINESS for these people....and it HAS to be. If they arent making money, they wont keep it going and it will go the way half those games I listed went. ESO is NOT a simple little crappy graphics game that awards you max level just for reciting your name correctly to an NPC....its more complex, more visually pleasing, and has genuine content. Its also better balanced than the vast majority of the games out there in terms of PVE vs PVP, casual vs enthusiast and solo ability vs raid ready. All that comes at a price.

When you deal with something this large, this complex with the traits I outlined there IS no solid testing. Its just like a battle plan: it seldom survives contact with the enemy. Well, in programming terms code seldom survives initial server hits because there are SOO many variables involved: OS, vid card, addons, connection, CPU, system board, background apps on your system, etc. Could you conceivably plan for all of them and test every possible combo? Sure....if you throw enough money and manpower hours at a problem you can usually tackle it...but that leads us back to that whole "business and profit" thing.

All in all, Zenimax does it just as well as any other game company out there given where they are in the products life cycle (keeping in mind this is still a fairly new game) and a damned sight better than many.

Now....does their communication with their customer base suck? HELL yes. They could take some cues from Trion in that department! But then that also comes with its own brand of unfun for devs...as Trion will readily admit I honestly think based on my experiences with gaming that we cant reasonably expect much better, overall.