wenchmore420b14_ESO wrote: »Well, My GM friends and I must be that 5% as I knew about this 8 days ago and even took off work so as not to miss bid times. I'm sorry you missed it, but it was posted 1 1/2 weeks ago (10/7). Where else should it be except official forum pages?
I'm PC/NA and most every GM i know knew about it and passed info on to others.
As far as losing your trader, I am sorry as I was one of the one's that lost our Craglorn trader with Update screw up.
It still hurts in the nether regions over that.
Immortal_Dark410 wrote: »wenchmore420b14_ESO wrote: »Well, My GM friends and I must be that 5% as I knew about this 8 days ago and even took off work so as not to miss bid times. I'm sorry you missed it, but it was posted 1 1/2 weeks ago (10/7). Where else should it be except official forum pages?
I'm PC/NA and most every GM i know knew about it and passed info on to others.
As far as losing your trader, I am sorry as I was one of the one's that lost our Craglorn trader with Update screw up.
It still hurts in the nether regions over that.
l agree I found out by venturing on to the forums when it posted & was constantly reminded by other GM's in game on PC NA side. Though I do understand that maybe for rest of GM there prob should be some in game mail system, But if your a GM of any guild it comes with the territory that you yourself have to be aware or go and do the research because the fact is your the head of a guild you run and owe it to your members, If you dont do that then you tend to loose out which sucks when it happens.
wenchmore420b14_ESO wrote: »Immortal_Dark410 wrote: »wenchmore420b14_ESO wrote: »Well, My GM friends and I must be that 5% as I knew about this 8 days ago and even took off work so as not to miss bid times. I'm sorry you missed it, but it was posted 1 1/2 weeks ago (10/7). Where else should it be except official forum pages?
I'm PC/NA and most every GM i know knew about it and passed info on to others.
As far as losing your trader, I am sorry as I was one of the one's that lost our Craglorn trader with Update screw up.
It still hurts in the nether regions over that.
l agree I found out by venturing on to the forums when it posted & was constantly reminded by other GM's in game on PC NA side. Though I do understand that maybe for rest of GM there prob should be some in game mail system, But if your a GM of any guild it comes with the territory that you yourself have to be aware or go and do the research because the fact is your the head of a guild you run and owe it to your members, If you dont do that then you tend to loose out which sucks when it happens.
Yes! Exactly. Every new update, change, new content, etc, I always check it out on PTS, or read the patch notes or what ever I can find to learn as much about it as I can so I can answer all my guildies questions on the matter. As a GM, your guildies look to you to keep abreast of the game.
Immortal_Dark410 wrote: »wenchmore420b14_ESO wrote: »Immortal_Dark410 wrote: »wenchmore420b14_ESO wrote: »Well, My GM friends and I must be that 5% as I knew about this 8 days ago and even took off work so as not to miss bid times. I'm sorry you missed it, but it was posted 1 1/2 weeks ago (10/7). Where else should it be except official forum pages?
I'm PC/NA and most every GM i know knew about it and passed info on to others.
As far as losing your trader, I am sorry as I was one of the one's that lost our Craglorn trader with Update screw up.
It still hurts in the nether regions over that.
l agree I found out by venturing on to the forums when it posted & was constantly reminded by other GM's in game on PC NA side. Though I do understand that maybe for rest of GM there prob should be some in game mail system, But if your a GM of any guild it comes with the territory that you yourself have to be aware or go and do the research because the fact is your the head of a guild you run and owe it to your members, If you dont do that then you tend to loose out which sucks when it happens.
Yes! Exactly. Every new update, change, new content, etc, I always check it out on PTS, or read the patch notes or what ever I can find to learn as much about it as I can so I can answer all my guildies questions on the matter. As a GM, your guildies look to you to keep abreast of the game.
yup doesn't take long to read things, I mean I go to university and run a family business and still take the time out to research so i can answer there questions and im aware myself as to what is going on in the ESO world. plus most people know the only way to speak to a ESO representative is on the forums that is why they have them and they post at least 100% of ESO info here on there website
Titansteele wrote: »Immortal_Dark410 wrote: »wenchmore420b14_ESO wrote: »Immortal_Dark410 wrote: »wenchmore420b14_ESO wrote: »Well, My GM friends and I must be that 5% as I knew about this 8 days ago and even took off work so as not to miss bid times. I'm sorry you missed it, but it was posted 1 1/2 weeks ago (10/7). Where else should it be except official forum pages?
I'm PC/NA and most every GM i know knew about it and passed info on to others.
As far as losing your trader, I am sorry as I was one of the one's that lost our Craglorn trader with Update screw up.
It still hurts in the nether regions over that.
l agree I found out by venturing on to the forums when it posted & was constantly reminded by other GM's in game on PC NA side. Though I do understand that maybe for rest of GM there prob should be some in game mail system, But if your a GM of any guild it comes with the territory that you yourself have to be aware or go and do the research because the fact is your the head of a guild you run and owe it to your members, If you dont do that then you tend to loose out which sucks when it happens.
Yes! Exactly. Every new update, change, new content, etc, I always check it out on PTS, or read the patch notes or what ever I can find to learn as much about it as I can so I can answer all my guildies questions on the matter. As a GM, your guildies look to you to keep abreast of the game.
yup doesn't take long to read things, I mean I go to university and run a family business and still take the time out to research so i can answer there questions and im aware myself as to what is going on in the ESO world. plus most people know the only way to speak to a ESO representative is on the forums that is why they have them and they post at least 100% of ESO info here on there website
This is not an epeen competition, lets not turn it into one.
Most people lead busy lives and the vast majority of the time I manage to stay abreast of what is coming up in my hobby of choice as well as balance work and family along with it. Where I wish it upon nobody life can get in the way, if I need to explain that to anyone then perhaps they have some more living to do before they can understand it.
The reliance of the many on the few to ensure that important news like this gets out is a fundamental failure.
When I posted about this I highlighted the problem and suggested an improvement. If truly important news was broadcast via the launcher or even in game we would not be in this position.
People have moaned and whined about crown store news popups happening, I never have. I am sure you would even get a few people moaning if a popup in game came up a week ago directing people to this announcement but I would find those moans baseless and I am sure they would have been slapped down by the community hard.
I got a system popup message to tell me the servers are down right now, all we needed was a popup message to say that "The trader renew times are changing due to popular demand. Please check the forums for full details"
You can not "fix" this mistake, please use it to improve service and not make the mistake again.
anitajoneb17_ESO wrote: »I agree that it's part of the purpose of guilds to be a place where you bring and share information. A Guild Master is supposed to keep himself informed and pass info on to his guildies. If he has no time to do so, he must delegate to an officer or another guildie ready to do so. Organization 101 really.
That being said, a mail ingame from ZOS to guild masters would have cost little and achieved a lot in terms of community management. Guild Masters devote A LOT of time and provide A LOT of added value to the game. They enjoy it but it's basically free work for ZOS, out of which ZOS makes hard cash. Recognition and acknowledgement is due here.
anitajoneb17_ESO wrote: »
That being said, a mail ingame from ZOS to guild masters would have cost little and achieved a lot in terms of community management. Guild Masters devote A LOT of time and provide A LOT of added value to the game. They enjoy it but it's basically free work for ZOS, out of which ZOS makes hard cash. Recognition and acknowledgement is due here.
Titansteele wrote: »Dear @Immortal_Dark410
Any communication solution that relies on the few to inform the many is flawed, it really is that simple.
Titansteele wrote: »Dear @Immortal_Dark410
There is no irony here. No hidden message or implied statement other that what I have said.
I am not ranting, I am putting forward a complaint coupled with a solution to said complaint. That falls into the category of constructive criticism not moaning/whining/crying.
If you feel that complaining wont change anything you are in the wrong thread friend, what prompted the change of the trader timer? Yes ... you got it ... complaints.
I would like to think it was thanks to those community members out there that took the time to provide constructive feedback to ZOS that got this positive change delivered to us and the people that wrote their feedback all in caps were the noise ZOS had to wade through to find a fitting solution to the problem.
With regards to my life comment I was not comparing how busy anyone`s life is. I really didn't think I would need to explain this but when I said "Life gets in the way" what I meant was "sh*t happens". Life events can not be planned, they can come out of seemingly nowhere and knock you for six. I am not going to provide examples of what they are, I should not need too.
Any communication solution that relies on the few to inform the many is flawed, it really is that simple. ZOS have the tools at their disposal do make improvements, I have faith that they will.
mdylan2013 wrote: »ZOS_GinaBruno wrote: »ZOS_GinaBruno wrote: »Whoops, sorry guys! Yes, this is for PC and consoles.
Thanks Gina
@ZOS_GinaBruno
Can this be made clear in the original post? It's still unclear, since it mentions the change is due to PC/Mac maintenance. It would be nice if console guild officers didn't have scroll through the post to find the confirmation that the change also affects them.
Thanks!
Yep, just edited the original post.
Hi Gina, I just saw that there was a problem with traders in Craglorn after the change to One Tamriel. I have a guild trader in Craglorn this week, will it be impacted with the same issue that happened to the PC users?
Thanks for your help
mdylan2013 wrote: »ZOS_GinaBruno wrote: »ZOS_GinaBruno wrote: »Whoops, sorry guys! Yes, this is for PC and consoles.
Thanks Gina
@ZOS_GinaBruno
Can this be made clear in the original post? It's still unclear, since it mentions the change is due to PC/Mac maintenance. It would be nice if console guild officers didn't have scroll through the post to find the confirmation that the change also affects them.
Thanks!
Yep, just edited the original post.
Hi Gina, I just saw that there was a problem with traders in Craglorn after the change to One Tamriel. I have a guild trader in Craglorn this week, will it be impacted with the same issue that happened to the PC users?
Thanks for your help
The Craglorn traders should be hirable as normal now.
What happened was that with the One Tamriel update, ZOS essentially created a "New Craglorn" that they layered on top of the "Old Craglorn" and when the update happened, the traders that people had hired in "Old Craglorn" were not in the new version and the "New Craglorn" traders were up for grabs. One guild even had the issue where they entered their bid for the new week before the One Tamriel update, so they were stuck with an "Old Craglorn" trader nobody can see.
But since we are now all in the "New Craglorn" instance, hiring should proceed as normal and the "Old Craglorn" version of the traders will sit there empty and wonder why nobody loves them anymore...
anitajoneb17_ESO wrote: »mdylan2013 wrote: »ZOS_GinaBruno wrote: »ZOS_GinaBruno wrote: »Whoops, sorry guys! Yes, this is for PC and consoles.
Thanks Gina
@ZOS_GinaBruno
Can this be made clear in the original post? It's still unclear, since it mentions the change is due to PC/Mac maintenance. It would be nice if console guild officers didn't have scroll through the post to find the confirmation that the change also affects them.
Thanks!
Yep, just edited the original post.
Hi Gina, I just saw that there was a problem with traders in Craglorn after the change to One Tamriel. I have a guild trader in Craglorn this week, will it be impacted with the same issue that happened to the PC users?
Thanks for your help
The Craglorn traders should be hirable as normal now.
What happened was that with the One Tamriel update, ZOS essentially created a "New Craglorn" that they layered on top of the "Old Craglorn" and when the update happened, the traders that people had hired in "Old Craglorn" were not in the new version and the "New Craglorn" traders were up for grabs. One guild even had the issue where they entered their bid for the new week before the One Tamriel update, so they were stuck with an "Old Craglorn" trader nobody can see.
But since we are now all in the "New Craglorn" instance, hiring should proceed as normal and the "Old Craglorn" version of the traders will sit there empty and wonder why nobody loves them anymore...
The question comes from a console player. One Tamriel (and the "duplicated Craglorn") come to consoles tomorrow, so the question is very valid and still open.
If ZOS is going to manage a multi-platform game they need to understand that casual console gamers don't visit online forums
Immortal_Dark410 wrote: »
the ranting or complaining was not about you or id have tagged your @name specifically like you did, What i intended to say because you didnt prob get it, then thats on me, was that enough people come on these forums complaining and crying about minor and minute things
martinhpb16_ESO wrote: »Immortal_Dark410 wrote: »
the ranting or complaining was not about you or id have tagged your @name specifically like you did, What i intended to say because you didnt prob get it, then thats on me, was that enough people come on these forums complaining and crying about minor and minute things
But you are complaining about minor and minute things!
You have derailed the thread by complaining at people who complained about something that you consider to be minor and minute!
"Hey man I'm going to write a whole forum post to you and complain because you complained about something really minor which you should not complain about - but my complaining at you is OK because my complaint is major whilst your complaint is minor!!!"
One persons minor is another's major, how about letting people say their thing without becoming the complaint police?
And yeh I'm complaining at you
remedios17 wrote: »same here. you guys only posted THIS 1 TINY NOTIFICATION here on the forums, and 95% of the GMs found out about this when we logged in and our traders were gone.
professional, as always
martinhpb16_ESO wrote: »I and some other GMs I spoke with had some problems with the timer last night.
My timer countdown for bid closing seemed to be behind. What we thought were last minute bids were actually too late as the bid had already closed! We lost our regular trader last night.
Is this a bug?
Also I only found out about this 20 mins before the new timespot so had to organise last minute bids for two guilds, so lucky I was online. Please could you improve how you communicate changes to trade guilds like this please.
@ZOS_GinaBruno Could we possibly have a Trader Dev and a feedback thread where we can feedback improvements to the system please?
with some posting guidelines so as to avoid unneccessary debates about Auction Houses etc.
A lot of us GMs spend a huge amount of time running these guilds and we are significantly supporting the trade system that you have given us. A chance to provide some 'listened to' feedback would be cool
Thanks
Let's understand here for a minute the difference between PC & Console. As a lifetime console player I've never had to venture into forums to find out information regarding major game changes.
My issue is that a system is in place for notifications when major changes or "downtime" occurs. This same system could have been used to provided much needed information to console players that don't regularly venture into forums, which most of us don't. Another issue is that I have had problems accessing ZOS forums from day 1 of registering my account and only obtained access recently. I'm not familiar with where information is posted. I would literally have to be aware of the situation and then search for it, which is what I did when I found out AS TRADERS WERE FLIPPING.
If ZOS is going to manage a multi-platform game they need to understand that casual console gamers don't visit online forums and need to notify that client base differently than it's PC base; we shouldn't be punished for that. Just use what is already in place to accommodate those PAYING subscribers to their service.