The Elder Scrolls Online

Maintenance for the week of December 15:
• PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Server selection bug NOT fixed (at least for me)

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  • elvenmad
    elvenmad
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    I_killed_Vivec wrote: »
    ZOS_GinaBruno wrote: »
    We have a fix in the pipeline that we're going to give one final test tomorrow. If everything looks good, then we'll roll it out to everyone tomorrow afternoon.

    I take it this won't be happening?

    Today's maintenance mentions a hot fix for Cyrodiil grouping but no mention of EU log in...

    Sounds like issues affecting players on NA servers have priority, EU can wait.
    < PC - EU >
  • Elsonso
    Elsonso
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    elvenmad wrote: »
    I_killed_Vivec wrote: »
    ZOS_GinaBruno wrote: »
    We have a fix in the pipeline that we're going to give one final test tomorrow. If everything looks good, then we'll roll it out to everyone tomorrow afternoon.

    I take it this won't be happening?

    Today's maintenance mentions a hot fix for Cyrodiil grouping but no mention of EU log in...

    Sounds like issues affecting players on NA servers have priority, EU can wait.

    Really? No one on the EU server groups in Cyrodiil. I did not know that.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • P3ZZL3
    P3ZZL3
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    Welp, servers are back online.

    Do we know if the fix for the launcher has been applied?
    CP561 Redguard | Jabsy Templar | Stamina Build
    CP561 Breton | Jesus Beam Templar | Magicka Build Forever!
    CP561 Naked Nord | Tanky DK | Stamigicka Build

    ✭✭✭ Check ESO Server Status Live!: http://eso.webhub.eu/ ✭✭✭
  • [Deleted User]
    [Deleted User]
    Soul Shriven
    The user and all related content has been deleted.
  • elvenmad
    elvenmad
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    lordrichter wrote: »
    elvenmad wrote: »
    I_killed_Vivec wrote: »
    ZOS_GinaBruno wrote: »
    We have a fix in the pipeline that we're going to give one final test tomorrow. If everything looks good, then we'll roll it out to everyone tomorrow afternoon.

    I take it this won't be happening?

    Today's maintenance mentions a hot fix for Cyrodiil grouping but no mention of EU log in...

    Sounds like issues affecting players on NA servers have priority, EU can wait.

    Really? No one on the EU server groups in Cyrodiil. I did not know that.

    you missed the point, if the Launcher issue was on the NA servers the story would be a whole lot different

    Edited by elvenmad on October 11, 2016 1:17PM
    < PC - EU >
  • Tonnopesce
    Tonnopesce
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    GrumpyMuffin wrote: »
    P3ZZL3 wrote: »
    Welp, servers are back online.

    Do we know if the fix for the launcher has been applied?

    Nope. This was just for the PVP woe

    O god... Really?
    Signature


  • [Deleted User]
    [Deleted User]
    Soul Shriven
    The user and all related content has been deleted.
    Edited by [Deleted User] on October 11, 2016 1:17PM
  • raglau
    raglau
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    elvenmad wrote: »
    lordrichter wrote: »
    elvenmad wrote: »
    I_killed_Vivec wrote: »
    ZOS_GinaBruno wrote: »
    We have a fix in the pipeline that we're going to give one final test tomorrow. If everything looks good, then we'll roll it out to everyone tomorrow afternoon.

    I take it this won't be happening?

    Today's maintenance mentions a hot fix for Cyrodiil grouping but no mention of EU log in...

    Sounds like issues affecting players on NA servers have priority, EU can wait.

    Really? No one on the EU server groups in Cyrodiil. I did not know that.

    you missed the point, if the Launcher issue was on the NA servers the story would be a whole lot different

    It does feel like that. The thing is that the EU gamer community is about 3 times larger than the USA (of course, it does not follow that the EU ESO community is 3 times larger). That said, do APAC users largely tend to log into the NA server? - If so that would explain its prevalence in ZOS' thinking.
  • Elsonso
    Elsonso
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    elvenmad wrote: »
    lordrichter wrote: »
    elvenmad wrote: »
    I_killed_Vivec wrote: »
    ZOS_GinaBruno wrote: »
    We have a fix in the pipeline that we're going to give one final test tomorrow. If everything looks good, then we'll roll it out to everyone tomorrow afternoon.

    I take it this won't be happening?

    Today's maintenance mentions a hot fix for Cyrodiil grouping but no mention of EU log in...

    Sounds like issues affecting players on NA servers have priority, EU can wait.

    Really? No one on the EU server groups in Cyrodiil. I did not know that.

    you missed the point, if the Launcher issue was on the NA servers the story would be a whole lot different

    I did not miss the point. I just disagree with you.

    "Never attribute to malice that which is adequately explained by incompetence"
    Edited by Elsonso on October 11, 2016 1:34PM
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • raglau
    raglau
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    lordrichter wrote: »
    elvenmad wrote: »
    lordrichter wrote: »
    elvenmad wrote: »
    I_killed_Vivec wrote: »
    ZOS_GinaBruno wrote: »
    We have a fix in the pipeline that we're going to give one final test tomorrow. If everything looks good, then we'll roll it out to everyone tomorrow afternoon.

    I take it this won't be happening?

    Today's maintenance mentions a hot fix for Cyrodiil grouping but no mention of EU log in...

    Sounds like issues affecting players on NA servers have priority, EU can wait.

    Really? No one on the EU server groups in Cyrodiil. I did not know that.

    you missed the point, if the Launcher issue was on the NA servers the story would be a whole lot different

    I did not miss the point. I just disagree with you.

    "Never attribute to malice that which is adequately explained by incompetence"

    The other thing is that ZOS could be deliberating over the customer impact of fixing the launcher, when there could be many people who've unwittingly created chars and bought Store items in the US because they did not know they were bound to the US server. How will they migrate those people over etc.? How will they deal with refunds for Crowns spent on items in the US that do not appear on the EU server? Within the EU, virtual currency transactions are protected by the same laws as real transactions.

    We could be witnessing some forward thinking from ZOS, don't laugh, it's possible!
  • P3ZZL3
    P3ZZL3
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    Last I heard the hops are better from Aus to NA...might have changed now though?
    CP561 Redguard | Jabsy Templar | Stamina Build
    CP561 Breton | Jesus Beam Templar | Magicka Build Forever!
    CP561 Naked Nord | Tanky DK | Stamigicka Build

    ✭✭✭ Check ESO Server Status Live!: http://eso.webhub.eu/ ✭✭✭
  • Cherryblossom
    Cherryblossom
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    SantieClaws wrote: »
    This it is quite easy to bypass yes. If you are logging in as an EU player change the settings to the US server. Be sure to click E to accept and go back to the other screen.

    Now go in and select the EU server.

    This one has found she does not need to wait for the message to change. This is very quick and, though it would be better not to have to do this, this one finds it not too much of a problem.

    Yours with paws
    Santie Claws

    I agree, but it should of been checked before hand. I'm not sure how this was missed! You can only assume they don't log in as a test!
    It's also shocking that they roll out a fix and still fail to test the fix!
    Although I imagine many people like me who have been here since lauch expect this type of incompetence from ZOS.
  • Elsonso
    Elsonso
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    Pibbles wrote: »
    lordrichter wrote: »
    elvenmad wrote: »
    lordrichter wrote: »
    elvenmad wrote: »
    I_killed_Vivec wrote: »
    ZOS_GinaBruno wrote: »
    We have a fix in the pipeline that we're going to give one final test tomorrow. If everything looks good, then we'll roll it out to everyone tomorrow afternoon.

    I take it this won't be happening?

    Today's maintenance mentions a hot fix for Cyrodiil grouping but no mention of EU log in...

    Sounds like issues affecting players on NA servers have priority, EU can wait.

    Really? No one on the EU server groups in Cyrodiil. I did not know that.

    you missed the point, if the Launcher issue was on the NA servers the story would be a whole lot different

    I did not miss the point. I just disagree with you.

    "Never attribute to malice that which is adequately explained by incompetence"

    The other thing is that ZOS could be deliberating over the customer impact of fixing the launcher, when there could be many people who've unwittingly created chars and bought Store items in the US because they did not know they were bound to the US server. How will they migrate those people over etc.? How will they deal with refunds for Crowns spent on items in the US that do not appear on the EU server? Within the EU, virtual currency transactions are protected by the same laws as real transactions.

    We could be witnessing some forward thinking from ZOS, don't laugh, it's possible!

    "Never attribute to malice that which is adequately explained by greed" :smile:

    No, I doubt they are going down tricky paths like that. They messed up with EU login, multiple times. This is a failure in the "pipeline", not some evil scheme to get people to spend a few Crowns, stealth move people to NA, a preference for the NA players, or anything like that.

    "Incompetent" is a strong word, but it is that category of thing going on. It is only incompetence when it happens repeatedly because they do not learn from it and correct it.

    EDIT: Not saying they are incompetent. That category is "screwed up". Incompetence comes later.
    Edited by Elsonso on October 11, 2016 2:01PM
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 11321
    X/Twitter: ElsonsoJannus
  • Tonnopesce
    Tonnopesce
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    GrumpyMuffin wrote: »
    Tonnopesce wrote: »
    GrumpyMuffin wrote: »
    P3ZZL3 wrote: »
    Welp, servers are back online.

    Do we know if the fix for the launcher has been applied?

    Nope. This was just for the PVP woe

    O god... Really?

    Seemed broken when i logged in 30 mins ago.

    Too bad... I have to loose 20 seconds before the log in only to switch server a couple of times.
    Let me do a ragequit thread about it >_<
    Signature


  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    I_killed_Vivec wrote: »
    ZOS_GinaBruno wrote: »
    We have a fix in the pipeline that we're going to give one final test tomorrow. If everything looks good, then we'll roll it out to everyone tomorrow afternoon.

    I take it this won't be happening?

    Today's maintenance mentions a hot fix for Cyrodiil grouping but no mention of EU log in...

    It will, actually! Just posted a thread here: https://forums.elderscrollsonline.com/en/discussion/296740/hotfix-10-11-16-eu-realm-selection
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • raglau
    raglau
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    lordrichter wrote: »
    "pipeline", not some evil scheme to get people to spend a few Crowns, stealth move people to NA, a preference for the NA players, or anything like that.
    That category is "screwed up". Incompetence comes later.

    I agree it's incompetence. I also don't think it's the people at the coalface; the coders. It seems clear to me this came about because they didn't test against 2 servers, and that's a management thing. "Boss, we really do need a second test server to test a lot of this EU/NA stuff against."

    "Do you not realise we are running this operation on a shoestring so the CEO can get a new Ferrari this year? No way Mr Coder, you can make do with one, what could possibly go wrong??"

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