Maintenance for the week of April 20:
• NA megaservers for patch maintenance – April 20, 3:00AM EDT (7:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – April 20, 7:00 UTC (3:00AM EDT) - 17:00 UTC (12:00PM EDT)
Got the message asking for the access code mailed to me. I copy pasted it, but it says it's invalid. This after another complete un- and reinstall cause the client wouldn't update again... Pls fix this!
Make sure when you copy/paste that you do not include a space after the last letter. When you highlight the whole line with the code in the email it has a space at the end that shouldnt be there, might be this caused the invalid code message.
Make sure when you copy/paste that you do not include a space after the last letter. When you highlight the whole line with the code in the email it has a space at the end that shouldnt be there, might be this caused the invalid code message.
I'm having a similar problem. When I try to login to the the NA server, I never receive the email with the access code. I tried logging into the EU server, got the email and was able to do so. Unfortunately my characters are on NA.
For people suffering the same issue. It seems that I got multiple mails with different access codes. By using the most recent one, I got in. Finaly... to discover all my characters gone... :(
The missing characters after loggin persists. For people experiencing the same issue. I select 'Live' server. Then reselect 'EU live' then wait for the MofD to change to say EU server. Then you can loggin.