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Make Kai responsible for all unexpected downtime communications, also on English forum

Schemering
Schemering
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I noticed German forums are often first to be provided with info and also the info from Kai is usually more specific so i would like to see Kai (responsible for) providing the info on English/all forums also
Edited by Schemering on September 7, 2016 10:08AM
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Schemering - Breton magicka Nightblade
Ambergloed - Argonian Templar Healer
Fonkeling - Argonian Dragonknight Tank
Twinkeling - Dunmer magicka Nightblade
Sprankeling- Altmer magicka Nightblade
Schittering - Redguard stamina Nightblade
Glinstering - Khajiit stamina Sorcerer
Spiegeling - Altmer magicka Necromancer
Flonkering - Orc stamina Necromancer
Glimmering - Argonian Necromancer
Duisternis - Dunmer magicka Dragonknight
Maanlicht - Altmer magicka Templar
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Avondval - Redguard stamina Dragonknight
Aurora Noorderlicht - Breton magicka Nightblade DC char
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Wisseling - Breton magicka Nightblade NA
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Tinteling - Argonian Dragonknight NA Tank

Make Kai responsible for all unexpected downtime communications, also on English forum 67 votes

Yes; good idea
37%
BunnehSighoticPappaChillicRoMarQxarguideb17_ESOStraynessTroneonAsysWoelerRogue78KotApheriusGreenSoup2HoTSnowZeniaDestyrancrusnik91mdylan2013mitchtheelderpsychotic13 25 votes
No Kai also needs sleep sometimes
34%
lolo_01b16_ESOlmanteb16_ESOfluffycannibalb16_ESOSantieClawsBam_BamTibnickreb17_ESOMikazanelias.stormneb18_ESOMinscPathfindrVerbalinkontinenzSengraasneakybananaLokrynvonScuzzmanbebynnagVildebillVoxicityBohnT 23 votes
Maybe but let Zos first look at communication procedures and upgrade them
28%
Kasstevvvob16_ESOMadyanitajoneb17_ESOAbeilleRosveengreymanAmourAndarneCh4mpTWPreyfarpretzlLarianaGordiasLaucianNailorBeardimusKingMagawTyavariMalakithAlamahdi 19 votes
  • Daemons_Bane
    Daemons_Bane
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    I would like a "No - other" button here.. If this guy does a good job, why would you "reward" him by making him responsible for the other forums too :smile:
  • JD2013
    JD2013
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    Kai is only one man, and can only do so much.

    I agree now that he is back in the EU that he can handle some communication when Gina and Jessica are sleeping, but one person can't calm the apparent righteous indignation of the forum posters around here.
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    Crafting bag OP! ZOS nerf pls!
  • josefcifkaeb17_ESO
    josefcifkaeb17_ESO
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    I will vote yes only after there's also "and give him a pay rise" ^-^
    More work and for free makes everyone a dull boy ^^
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  • fluffycannibalb16_ESO
    No Kai also needs sleep sometimes
    I can't even.
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  • LaucianNailor
    LaucianNailor
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    Maybe but let Zos first look at communication procedures and upgrade them
    Who has responsibility isn't really the issue. The fact is that there needs to be a response/contingency strategy and plan where 'SOMEONE' is nominated as responsible and then they simply do their job.

    I just see no evidence that this exists. Whether that eventually lands with Kai is another issue for ZoS to manage.
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  • Bam_Bam
    Bam_Bam
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    No Kai also needs sleep sometimes
    Maybe others could aspire to be like Kai.

    YOU too, could be like Kai.

    There is no lag There is no megaserver. There is Kai. Be Kai.

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  • I_killed_Vivec
    I_killed_Vivec
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    Just make someone responsible for reporting to the EN forum.

    I imagine that more people on the European server read English than read German. Certainly the number of threads about the server on the EN forums tend to show that.
  • Bam_Bam
    Bam_Bam
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    No Kai also needs sleep sometimes
    PS. Is the server back up yet? Got an hour or so before work :P
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  • josefcifkaeb17_ESO
    josefcifkaeb17_ESO
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    The four Kais: West, South, East, and North

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  • Apherius
    Apherius
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    Yes; good idea
    Schemering wrote: »
    I noticed German forums are often first to be provided with info and also the info from Kai is usually more specific so i would like to see Kai (responsible for) providing the info on English/all forums also

    Yes , BUT , french forum in first .
    why french forum in first ? because we don't have ANY info . for exemple --> we still wait the Shadow of the hist patch note xD
  • I_killed_Vivec
    I_killed_Vivec
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    Apherius wrote: »
    Schemering wrote: »
    I noticed German forums are often first to be provided with info and also the info from Kai is usually more specific so i would like to see Kai (responsible for) providing the info on English/all forums also

    Yes , BUT , french forum in first .
    why french forum in first ? because we don't have ANY info . for exemple --> we still wait the Shadow of the hist patch note xD

    Erm... I hate to be the one to tell you, but... have you ever wondered why? ;)
  • altemriel
    altemriel
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    Schemering wrote: »
    I noticed German forums are often first to be provided with info and also the info from Kai is usually more specific so i would like to see Kai (responsible for) providing the info on English/all forums also



    Kai is responsible for the German forums, as he speaks German, but come on, do not increase his workload!!!! He would for sure not feel good about that :).


    But I agree that the infos from ZOS should come faster!!
  • Spiderg1rl
    Spiderg1rl
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    I think the more important idea should be whoever is online and working should post something up. Be it Kai, Gina, or anyone else. I think the major issue is the time zones for each player are different. Kai if in Europe when there are problems is in a different time zone to Gina etc when it goes down later in the day. I think there should always be someone on in the respective time zones to let everyone know at any given time.

    Obviously that is possible today because Kai is in Europe. Gina and co will be up and talking around 1-2 GMT from previous experience.

    I'm also certain when the servers are down and it's not in the US time zone there are less people from Zos up and about Kai's first priority was probably to try and find out what was going on and then updating us. If he's mostly on his own that makes sense. After 2pm we get a faster response due to most of the staff being in.

    It sucks but time zones etc it makes sense. It's not just the EU time zone that matters.
  • Apherius
    Apherius
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    Yes; good idea
    Apherius wrote: »
    Schemering wrote: »
    I noticed German forums are often first to be provided with info and also the info from Kai is usually more specific so i would like to see Kai (responsible for) providing the info on English/all forums also

    Yes , BUT , french forum in first .
    why french forum in first ? because we don't have ANY info . for exemple --> we still wait the Shadow of the hist patch note xD

    Erm... I hate to be the one to tell you, but... have you ever wondered why? ;)

    whose ? sorry but ... we don't have CM . we have only moderator who come on the french forum sometimes .
  • itehache
    itehache
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    I would like a "No - other" button here.. If this guy does a good job, why would you "reward" him by making him responsible for the other forums too :smile:

    This! This is why I quit my last job :lol: Don't over charge the guy who is doing his job with other responsibilities that aren't his xD!!
  • Tyrion87
    Tyrion87
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    It would be funny to see @ZOS_KaiSchober comments on this :smiley:
  • KingMagaw
    KingMagaw
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    Maybe but let Zos first look at communication procedures and upgrade them
    Yeah the German side get updated more often than here. You would think they would treat the whole player base the same with the rare updates they give. Worst company for communication i have ever witnessed.
  • TheDarkoil
    TheDarkoil
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    No Kai also needs sleep sometimes
    Ask yourself this, what would Kai do?
  • Daraugh
    Daraugh
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    Are German players more respectful or pleasant to converse with? I don't speak German, so I can't go look, but it might be why Kai is so active. I wouldn't want Gina or Jessica's job for any amount of money.
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  • Schemering
    Schemering
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    I cant tell 4sure but i lived in Germany for a while and there seems to be a general mood of being polite/wanting to be polite in that country. There are rotten apples in evey basket ofc but but i have had a very pleasant time there so it just might be that the general mood on eso forum also profits from the habits of German people
    Edited by Schemering on September 7, 2016 12:05PM
    PC/EU AD 1500+ PC/NA 300+

    Schemering - Breton magicka Nightblade
    Ambergloed - Argonian Templar Healer
    Fonkeling - Argonian Dragonknight Tank
    Twinkeling - Dunmer magicka Nightblade
    Sprankeling- Altmer magicka Nightblade
    Schittering - Redguard stamina Nightblade
    Glinstering - Khajiit stamina Sorcerer
    Spiegeling - Altmer magicka Necromancer
    Flonkering - Orc stamina Necromancer
    Glimmering - Argonian Necromancer
    Duisternis - Dunmer magicka Dragonknight
    Maanlicht - Altmer magicka Templar
    Weerlicht - Altmer magicka Sorcerer
    Zonnestraal - Redguard stamina Warden EP char
    Slagschaduw - Dunmer magicka Warden - Healer or Damage Dealer
    Ochtendgloren - Imperial stamina Templar
    Avondval - Redguard stamina Dragonknight
    Aurora Noorderlicht - Breton magicka Nightblade DC char
    Dageraad - Breton magicka Sorcerer

    Wisseling - Breton magicka Nightblade NA
    Zonsverduistering - Breton Templar NA Healer
    Tinteling - Argonian Dragonknight NA Tank
  • Dread_Viking
    Dread_Viking
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    Yes; good idea

    yes
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  • Thorvarg
    Thorvarg
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    Daraugh wrote: »
    Are German players more respectful or pleasant to converse with? I don't speak German, so I can't go look, but it might be why Kai is so active. I wouldn't want Gina or Jessica's job for any amount of money.

    I think it is because Kai is a proven Community-Manager for, at least, 15 years. I know him since he was our (German) CM in DAoC. And at this time he already was regarded as a very good CM.
  • Tib
    Tib
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    No Kai also needs sleep sometimes
    I can't even.

    ^
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  • elias.stormneb18_ESO
    No Kai also needs sleep sometimes
    Kai is awesome, but he's no Superman. He can't be tasked with doing EVERYTHING on the forums, that would be ridiculous.
  • ZOS_KaiSchober
    Tyrion87 wrote: »
    It would be funny to see @ZOS_KaiSchober comments on this :smiley:

    I'll always chose the "more sleep" (or "more beer") option. :smiley:

    Kai Schober
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  • SantieClaws
    SantieClaws
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    No Kai also needs sleep sometimes
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