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Character not showing.......blacked out?

flintstone
flintstone
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Anyone else have a black out?.........everything but my character and the town loads up and works?......a black screen with menu only. Characters do not show in the select screen either.....except the choices on the right.

Best Answer

  • Pistolera_ESO
    Pistolera_ESO
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    I had the same, but then I adjusted my settings for my screen and it seems to have fixed it.
    -Guildies-
    Tyrs Paladium
    Answer ✓
  • KenCleanAirSystem
    KenCleanAirSystem
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    Same here, I think ...

    Login to character select and have a black screen with menus. I can select characters, or any of the other login screen items, and even log in with a character. All the 2D stuff, menus, etc. shows fine, but otherwise the screen is black.

    Windows 10, GeForce 970 w/latest drivers.

    Edit - The Live server works the same as it always has, so, it doesn't appear to be a hardware issue on my end.

    @ZOS_GinaBruno @ZOS_JessicaFolsom
    Edited by KenCleanAirSystem on September 2, 2016 10:20PM
  • flintstone
    flintstone
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    Same here, I think ...

    Login to character select and have a black screen with menus. I can select characters, or any of the other login screen items, and even log in with a character. All the 2D stuff, menus, etc. shows fine, but otherwise the screen is black.

    Windows 10, GeForce 970 w/latest drivers.

    Edit - The Live server works the same as it always has, so, it doesn't appear to be a hardware issue on my end.

    @ZOS_GinaBruno @ZOS_JessicaFolsom

    Yep......exactly. Did two repairs and no help (Windows 10, GeForce 980, drivers up to date).
  • lycanslerwb17_ESO
    lycanslerwb17_ESO
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    Same here. Win 10, GeForce 980 all drivers are updated.
  • DirtySmeegs33
    DirtySmeegs33
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    Same here. Windows 7. GeForce 770. All drivers up to date.
  • UrQuan
    UrQuan
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    This hasn't happened to me, but I'm chatting with someone on PTS right now who is having the same issue... Summoning @WldKarde to provide details!
    Caius Drusus Imperial DK (DC)
    Bragg Ironhand Orc Temp (DC)
    Neesha Stalks-Shadows Argonian NB (EP)
    Falidir Altmer Sorcr (AD)
    J'zharka Khajiit NB (AD)
    Isabeau Runeseer Breton Sorc (DC)
    Fevassa Dunmer DK (EP)
    Manut Redguard Temp (AD)
    Tylera the Summoner Altmer Sorc (EP)
    Svari Snake-Blood Nord DK (AD)
    Ashlyn D'Elyse Breton NB (EP)
    Filindria Bosmer Temp (DC)
    Vigbjorn the Wanderer Nord Warden (EP)
    Hrokki Winterborn Breton Warden (DC)
    Basks-in-the-Sunshine Argonian Temp
    Someone stole my sweetroll
  • WldKarde
    WldKarde
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    Win 7 Nvidia GTX 970 graphics

    Same probs as above, everything is running, just a black screen with the UI on top.

    Multiple PC restarts and launcher repairs :(

    But at least a familiar voice in the chat window...thanks @UrQuan :)
    PC NA
    Characters formally known as Veteran 16:
    Wldkarde, Sir WldKarde , Lil-Miss WldKarde,
    Dame WldKarde Stamplar "Master Angler" "Main" ,
    Shady WldKarde, WldKarde"s Bacon, Jaded WldKarde,
    River Wldkarde
    18 Master Anglers so far
    "Dames and Sirs, take my advice, pull down your pants...and slide on the ice!" Slightly adjusted quote of Dr. Sidney Friedman from M*A*S*H
  • WldKarde
    WldKarde
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    Still no luck after driver upgrade (only 1 month behind)

    Currently doing uninstall/reinstall of the PTS...Thank God for quick internet ;)



    AND....scratch that thought! Now stuck on 0% loading the PTS again


    Guess I'll head back to live for the evening ;)
    PC NA
    Characters formally known as Veteran 16:
    Wldkarde, Sir WldKarde , Lil-Miss WldKarde,
    Dame WldKarde Stamplar "Master Angler" "Main" ,
    Shady WldKarde, WldKarde"s Bacon, Jaded WldKarde,
    River Wldkarde
    18 Master Anglers so far
    "Dames and Sirs, take my advice, pull down your pants...and slide on the ice!" Slightly adjusted quote of Dr. Sidney Friedman from M*A*S*H
  • WldKarde
    WldKarde
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    I had the same, but then I adjusted my settings for my screen and it seems to have fixed it.

    Talk to us Yoda!

    Or in this case @Pistolera_ESO that is ;)

    Please share details of your fix!

    Since I'm waiting to DL the PTS for the third time :(
    PC NA
    Characters formally known as Veteran 16:
    Wldkarde, Sir WldKarde , Lil-Miss WldKarde,
    Dame WldKarde Stamplar "Master Angler" "Main" ,
    Shady WldKarde, WldKarde"s Bacon, Jaded WldKarde,
    River Wldkarde
    18 Master Anglers so far
    "Dames and Sirs, take my advice, pull down your pants...and slide on the ice!" Slightly adjusted quote of Dr. Sidney Friedman from M*A*S*H
  • flintstone
    flintstone
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    I had the same, but then I adjusted my settings for my screen and it seems to have fixed it.

    Yes, that does fix it......although my graphics did suffer a little (to much red now). I think it had something to do with my Nvidia GeForce experience settings.....which work fine on live, but not here on PTS.

    I just went into setting and reset to default.
    Edited by flintstone on September 3, 2016 4:22AM
  • WldKarde
    WldKarde
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    I'll give that a shot in the morning....thanks @flintstone for the additional info!
    PC NA
    Characters formally known as Veteran 16:
    Wldkarde, Sir WldKarde , Lil-Miss WldKarde,
    Dame WldKarde Stamplar "Master Angler" "Main" ,
    Shady WldKarde, WldKarde"s Bacon, Jaded WldKarde,
    River Wldkarde
    18 Master Anglers so far
    "Dames and Sirs, take my advice, pull down your pants...and slide on the ice!" Slightly adjusted quote of Dr. Sidney Friedman from M*A*S*H
  • Pistolera_ESO
    Pistolera_ESO
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    WldKarde wrote: »
    Talk to us Yoda!

    Or in this case @Pistolera_ESO that is ;)

    Please share details of your fix!

    Since I'm waiting to DL the PTS for the third time :(

    Sense a strong force within this one I does!

    But all I really did is change the resolution setting down (in the game settings) from the max to what my monitor is 1920x1080 and let it apply. I also have a nvidia geforce card, it's an old one, gtx 680 and my drivers are up to date as well.

    Edited by Pistolera_ESO on September 3, 2016 4:39AM
    -Guildies-
    Tyrs Paladium
  • Ignotus
    Ignotus
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    I MAY HAVE A FIX!
    This happened to me on the LIVE server a while back. I posted in the support forum and posted a screenshot of it. I fixed it by deleting the shadercache.cooked file. Once it rebuilt, everything was fine. I don't believe "Repair" in the launcher was required and it did not help me anyway. Your initial login to the game will be quite a bit longer due to shadercache.cooked being rebuilt. Just wait it out. It's like the initial login following a patch maintenance.

    EDIT: After rereading my support forum post on this issue, I also deleted everything in the "client" folder and ran a repair before I deleted shadercache.cooked. I don't think deleting the contents of "client" and doing the repair is what fixed it though. I also recently had an issue on LIVE where the ground was replaced with sky and water textures on the login screen and in-game. I deleted shadercache.cooked to resolve that as well I believe. Not sure why it got messed up to begin with.

    EDIT:
    I had the same, but then I adjusted my settings for my screen and it seems to have fixed it.
    That may actually result in the same outcome. Adjusting graphics settings may result in the shadercache.cooked file being rebuilt, but I'm not positive.
    Edited by Ignotus on September 3, 2016 8:13AM
  • BigBragg
    BigBragg
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    I had the same issue, scaling the resolution down to native via settings worked. Thanks @Pistolera_ESO
  • 85flyingbrick_ESO
    85flyingbrick_ESO
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    AHA! I have this same issue. Why is the resolution changing to 2700x? my native is set to 1980x in Nvidia settings but every time i log in it changes on it's own.
    Edited by 85flyingbrick_ESO on September 3, 2016 9:17PM
    PC/NA


  • WldKarde
    WldKarde
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    Well after a lovely 24 hour wait for the PTS to re download, I can confirm that turning your graphics down a notch fixes the black screen problem. :)
    PC NA
    Characters formally known as Veteran 16:
    Wldkarde, Sir WldKarde , Lil-Miss WldKarde,
    Dame WldKarde Stamplar "Master Angler" "Main" ,
    Shady WldKarde, WldKarde"s Bacon, Jaded WldKarde,
    River Wldkarde
    18 Master Anglers so far
    "Dames and Sirs, take my advice, pull down your pants...and slide on the ice!" Slightly adjusted quote of Dr. Sidney Friedman from M*A*S*H
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