You cannot move characters between platforms. Your PS4 character is locked to PS4 you will need to start a new character on the PC.

ricam wrote: »

Thanks. I was actually talking about the elderscrollsonline account. Not the characters but the email main account. However, I set up a new email just for my pc account but its not working and I can't get any help from support so I waisted my money on the PC game.

This is very weird. Let's see if I can get you help.


@ZOS_DaryaK , @ZOS_GinaBruno , @ZOS_JessicaFolsom

The support team just keeps sending me general emails. I have not received any real help with this issue.

I have a $50.00 game that took 2 days to download (plus and extra $50 worth of data). Because of an email glitch and no support. I can not play it. I have emailed support several times. The support simply isn't there. For whatever reason, they can't send a code to my email on the account that originally I set up. I did get the intitial activation email but since then nothing. My game product code is already attached to that account but I can't use the account to play. I set up a new account but I will have to buy the game again because the product code is attached to the glitched account. When I emailed support they said I had to go through forums and create a ticket. But you can't access forums with that account without the invitation code they send you in email. And well my whole problem is that I'm not getting the emails. I have added all the possible email address to the safe list on the email account. I have checked spam and junk folders. There is nothing.