Maintenance for the week of July 20:
• NA megaservers for patch maintenance – July 20, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for patch maintenance – July 20, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
"Unable to connect to the game server. Please make sure you have a valid internet connection"
Every time I attempt to choose my character It will never connect and it keeps telling me "Unable to connect to the game server. Please make sure you have a valid internet connection". Occasionally it will load my character but when it does I can't travel from Bleakrock Isle with out getting kicked from the game because its unable to connect to the game server. My internet connection is valid and I cannot figure out what the true problem is or what could be the solution.