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Flawless Conqueror Glitch

NoMaassPliz
NoMaassPliz
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I posted this in the general forum, but thought it more appropriate here. I finished my flawless run yesterday with a score and time (and 15/15 vitality obviously), but to my surprise the game did not award me the achievement? Why? Because I disconnected between 6/7, which is a well documented bug (not a local issue ZOS if everyone has it...)

I know others have had this issue. 20 emails to 'support' (perhaps inappropriately named...) no response.

@ZOS_GinaBruno @ZOS_JessicaFolsom, I LOVE this game, but please help out your players! Not only do I need to beat your content, but I need to beat the lag and the regular disconnects as well. Through no fault of my own I was robbed of the title.

I'm not looking for a handout, just some sort of recognition that there is an issue here. I have video / photo proof that I did it, so hopefully something can be worked out.

EDIT: In the very off chance this is actually read by someone at ZOS, here is my incident report number: Incident: 160608-000198

Edited by NoMaassPliz on June 9, 2016 4:51PM
  • NoMaassPliz
    NoMaassPliz
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    Photo proof. No achievement.
    ESO.jpg 50.7K
  • Rohamad_Ali
    Rohamad_Ali
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    Obama-Magnfying-Glass.jpg



    6d17fd699c6399c42d15833730eddd.jpg


    Looks legit

    Edited by Rohamad_Ali on June 9, 2016 2:24PM
  • NoMaassPliz
    NoMaassPliz
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    Obama-Magnfying-Glass.jpg



    6d17fd699c6399c42d15833730eddd.jpg


    Looks legit

    Ha I know it's a small pic. Uploaded from my phone. I'm not the most technically savvy...
  • Rohamad_Ali
    Rohamad_Ali
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    Why you take picture with phone tho ?

    Screenshot F12

    Oh nevermind you took the pic of the screenshot I bet .So you could post proof at work or something
    Edited by Rohamad_Ali on June 9, 2016 2:34PM
  • NikaTheCat
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    Why you take picture with phone tho ?

    Screenshot F12

    Oh nevermind you took the pic of the screenshot I bet .So you could post proof at work or something

    Seems that he's on a console. Not sure if you can take screenshots on consoles, but they sure don't have F12 :D
  • Rohamad_Ali
    Rohamad_Ali
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    NikaTheCat wrote: »
    Why you take picture with phone tho ?

    Screenshot F12

    Oh nevermind you took the pic of the screenshot I bet .So you could post proof at work or something

    Seems that he's on a console. Not sure if you can take screenshots on consoles, but they sure don't have F12 :D

    Ohhhh k
  • NoMaassPliz
    NoMaassPliz
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    NikaTheCat wrote: »
    Why you take picture with phone tho ?

    Screenshot F12

    Oh nevermind you took the pic of the screenshot I bet .So you could post proof at work or something

    Seems that he's on a console. Not sure if you can take screenshots on consoles, but they sure don't have F12 :D

    Ohhhh k

    Yea I'm console scrub. No print screen.
  • NoMaassPliz
    NoMaassPliz
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    Could someone at ZOS please look into this? @ZOS_CoriJ
  • ZOS_CoriJ
    ZOS_CoriJ
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    Hey there.
    We took a look into the issue and can confirm that the ticket was received. Achievements can't usually be 'granted' so they're likely looking into the issue. You should receive a response soon.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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    No longer available to take PMs or messages: Please defer to another Moderator
    Staff Post
  • NoMaassPliz
    NoMaassPliz
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    ZOS_CoriJ wrote: »
    Hey there.
    We took a look into the issue and can confirm that the ticket was received. Achievements can't usually be 'granted' so they're likely looking into the issue. You should receive a response soon.

    Thanks! Sounds like I just need to run it again.

    EDIT: You wouldn't be "granting" me an achievement @ZOS_CoriJ , you would just be giving me what I earned in the first place...
    Edited by NoMaassPliz on June 9, 2016 4:41PM
  • ZOS_CoriJ
    ZOS_CoriJ
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    EDIT: You wouldn't be "granting" me an achievement @ZOS_CoriJ , you would just be giving me what I earned in the first place...
    This was meant this in the literal sense in terms of what Customer Service is capable of doing. :) There is no doubt of you having otherwise earned the achievement.
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site

    No longer available to take PMs or messages: Please defer to another Moderator
    Staff Post
  • NoMaassPliz
    NoMaassPliz
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    ZOS_CoriJ wrote: »
    EDIT: You wouldn't be "granting" me an achievement @ZOS_CoriJ , you would just be giving me what I earned in the first place...
    This was meant this in the literal sense in terms of what Customer Service is capable of doing. :) There is no doubt of you having otherwise earned the achievement.

    Thanks, I understand. That was an unfair comment.
  • Harvickgm
    Harvickgm
    Just got the same screw over, I was so excited I finally did it and then nothing, completely screwed over. Please tell me ZOS will make this right, I have been busting my ass in there for months trying to do this only to get robbed in the end
  • Harvickgm
    Harvickgm
    @ZOS_CoriJ so does this mean that I'm screwed and all the work I just did was for nothing?
  • Khilseith
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    NikaTheCat wrote: »
    Why you take picture with phone tho ?

    Screenshot F12

    Oh nevermind you took the pic of the screenshot I bet .So you could post proof at work or something

    Seems that he's on a console. Not sure if you can take screenshots on consoles, but they sure don't have F12 :D

    Ohhhh k

    Yea I'm console scrub. No print screen.

    Might be a little late coming into this conversation but you can take screenshots on Xbox. Double tap the home button and press Y to take the screenshot. Then upload the screenshot to Onedrive and you can get that screenshot on your phone or computer.
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