Maintenance for the week of September 15:
• PC/Mac: NA and EU megaservers for patch maintenance – September 15, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

Realm Status

  • milesrodneymcneely2_ESO
    milesrodneymcneely2_ESO
    ✭✭✭✭✭
    Ah cayn't git inta mah gaaaame, neither.

    :'(
  • Stiggerachi
    Stiggerachi
    Soul Shriven
    Elder Scrolls Offline: Limited Tamriel.

    :'(
  • sirrmattus
    sirrmattus
    ✭✭✭✭✭
    Roselle wrote: »
    It's still down for me...

    Who wants to listen to The Duck Song?

    https://www.youtube.com/watch?v=MtN1YnoL46Q

    not gona lie, this is catchy
    jammed it 3 times
    Ebonheart Pact - North American Server
    - THE MORALES -
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Hamrb wrote: »
    any updates? is this looking like it can be resolved quickly? Sould I plan on finding something else to do today?haha

    We're still investigating - we know that the issue is impacting only logins for the North American PC/Mac megaserver. Players who are already in the game are not impacted.



    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Hamrb
    Hamrb
    ✭✭✭✭
    Hamrb wrote: »
    any updates? is this looking like it can be resolved quickly? Sould I plan on finding something else to do today?haha

    We're still investigating - we know that the issue is impacting only logins for the North American PC/Mac megaserver. Players who are already in the game are not impacted.


    alrighty
    thank you for the update!

    Founder of Sheogorath's Mortals NA PC

    Exiled Lannister EP Sorc dps
    Hamrb EP Temp healer or dps
    l mufasa l EP Stamblade
    Fat Tyrion EP DK dps
    Mia Stone AD DK tank or dps
    Finn the Altmer AD Nightmage
    Launch Pad McQuack DC DK DPS
    Sterk Stonecrusher EP Stamplar
    -Wabba Jack DC Stam Sorc
    Sheo's Sweeper DC Magicka Temp
  • nikolaj.lemcheb16_ESO
    nikolaj.lemcheb16_ESO
    ✭✭✭✭✭
    Same problem here. You can see the server as online but when you enter your PW you get an error 201.
  • amaniacub17_ESO
    @ZOS_JessicaFolsom

    The problem appears to be that live-services.elderscrollsonline.com will not resolve. So either someone has poisoned the DNS cache someplace, or there's a problem with your primary DNS server for the elder scrolls domain.

    Pull up a cmd prompt, try nslookup live-services.elderscrollsonline.com 8.8.8.8 and it fails.
  • sirrmattus
    sirrmattus
    ✭✭✭✭✭
    Hamrb wrote: »
    any updates? is this looking like it can be resolved quickly? Sould I plan on finding something else to do today?haha

    We're still investigating - we know that the issue is impacting only logins for the North American PC/Mac megaserver. Players who are already in the game are not impacted.



    dammet why did i go pick my son up from school!!??

    hahahaha
    Ebonheart Pact - North American Server
    - THE MORALES -
  • starlizard70ub17_ESO
    starlizard70ub17_ESO
    ✭✭✭✭✭
    ✭✭
    Wonder what it's going to be like on Tues when everyone and their mother will be trying to download and play the Dark Brotherhood dlc :# Oh well, at least I have Fallout 4 for times like these.
    "We have found a cave, but I don't think there are warm fires and friendly faces inside."
  • kevinc1_ESO
    kevinc1_ESO
    Soul Shriven
    Can not log in (NA) with either 32 or 64 bit client, announcements not retrievable, "realm status" in launcher shows black - no red or green "light". Should have slept longer!
  • Lylith
    Lylith
    ✭✭✭✭✭
    ✭✭
    Hamrb wrote: »
    any updates? is this looking like it can be resolved quickly? Sould I plan on finding something else to do today?haha

    We're still investigating - we know that the issue is impacting only logins for the North American PC/Mac megaserver. Players who are already in the game are not impacted.



    would that were so.

    kicked me right out of it. ofc, the game does that on a regular basis.

    every load screen is a potential disconnect and has been that way for weeks, now.

  • randolphbenoit
    randolphbenoit
    ✭✭✭✭
    Yes I too on PC NA and unable to log in
    the NeXus Guild (NA-DC-Crafters) contact @randolphbenoit - Currently Allies to Fairy Tail of Tamriel (Social) and Brave Kore (DC PvP). https://twitter.com/randolphbenoit

    Saltrice - (Salt tolerant rice) Saltrice, pronounced just like it looks is, in fact, a kind of rice that can grow in paddies of either fresh or brackish water.
  • Evergnar
    Evergnar
    ✭✭✭✭✭
    @ZOS_JessicaFolsom

    The problem appears to be that live-services.elderscrollsonline.com will not resolve. So either someone has poisoned the DNS cache someplace, or there's a problem with your primary DNS server for the elder scrolls domain.

    Pull up a cmd prompt, try nslookup live-services.elderscrollsonline.com 8.8.8.8 and it fails.

    yep I'm seeing the same thing
  • ESO_Maya
    ESO_Maya
    ✭✭✭
    PC NA unable to connect
  • Hamrb
    Hamrb
    ✭✭✭✭
    ESO_Maya wrote: »
    PC NA unable to connect
    welcome to the conversation :-D.
    try reading some comments haha

    Founder of Sheogorath's Mortals NA PC

    Exiled Lannister EP Sorc dps
    Hamrb EP Temp healer or dps
    l mufasa l EP Stamblade
    Fat Tyrion EP DK dps
    Mia Stone AD DK tank or dps
    Finn the Altmer AD Nightmage
    Launch Pad McQuack DC DK DPS
    Sterk Stonecrusher EP Stamplar
    -Wabba Jack DC Stam Sorc
    Sheo's Sweeper DC Magicka Temp
  • ArrVeeGee
    ArrVeeGee
    ✭✭
    Clearly there's an issue with the DNS servers that elderscrollsonline.com is using.

    The solution is simple; make a static entry in your hosts file for live-services.elderscrollsonline.com

    The IP for live-services.elderscrollsonline.com is supposed to be 198.20.198.110

    I added this to my host file, and voila. No problem logging in. Just remember to remove it after things have been fixed.
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    The problem appears to be that live-services.elderscrollsonline.com will not resolve. So either someone has poisoned the DNS cache someplace, or there's a problem with your primary DNS server for the elder scrolls domain.

    Pull up a cmd prompt, try nslookup live-services.elderscrollsonline.com 8.8.8.8 and it fails.

    Thank you! You are correct, and that's what we're currently looking into.
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Immortal_Dark410
    Immortal_Dark410
    ✭✭✭✭
    ESO_Maya wrote: »
    PC NA unable to connect

    This as well, for moment i thought i didn't have net connection lmao!
    Retired Guild Leader Of AMAZING DEALS OF TAMRIEL
    Retired Guild Leader Of AMAZING DEALS OF NIRN
    (ALL FACTION TRADE GUILDS)

    PC NA SERVER
    DC - DARKDROGO | ORC | STAM DK | LVL 50 | CP 1285
    AD - DARK-GEARLT-OF-RIVIA | ALTMER | MAG SORC | LVL 50 | CP 1285
    EP - DARK-ABYSS | DUNMER | MAG TEMP | LVL 50 | CP 1285
    DC - REAPERS-CLOACK-OF-YASSASEEN | BRETON | MAG NB | LVL 50 | CP 1285
    AD - DARK-SLADE-WILSON | KHAJIIT | STAM NB | LVL 50 | CP 585
    AD - THE-LAST-DRUID-OF-PARANOR | ALTMER | MAG DK | LVL 50 | CP 1285
    AD - GALADRIEL-LADY OF LIGHT | IMPERIAL | STAM SORC | LVL 50 | CP 1285

    CONSOLE PS5 NA SERVER AS WELL
  • Hamrb
    Hamrb
    ✭✭✭✭
    ArrVeeGee wrote: »
    Clearly there's an issue with the DNS servers that elderscrollsonline.com is using.

    The solution is simple; make a static entry in your hosts file for live-services.elderscrollsonline.com

    The IP for live-services.elderscrollsonline.com is supposed to be 198.20.198.110

    I added this to my host file, and voila. No problem logging in. Just remember to remove it after things have been fixed.

    I know what to do!! reset your router. turn pc on and off. repeat repeat repeat
    Founder of Sheogorath's Mortals NA PC

    Exiled Lannister EP Sorc dps
    Hamrb EP Temp healer or dps
    l mufasa l EP Stamblade
    Fat Tyrion EP DK dps
    Mia Stone AD DK tank or dps
    Finn the Altmer AD Nightmage
    Launch Pad McQuack DC DK DPS
    Sterk Stonecrusher EP Stamplar
    -Wabba Jack DC Stam Sorc
    Sheo's Sweeper DC Magicka Temp
  • Kildayen
    Kildayen
    ✭✭✭✭✭
    Me to! Looks like I'll have to go investigate what that bright shiny thing is in the sky. I'll let you know how it turns out.
  • Kartalin
    Kartalin
    ✭✭✭✭✭
    ✭✭
    Kildayen wrote: »
    Me to! Looks like I'll have to go investigate what that bright shiny thing is in the sky. I'll let you know how it turns out.

    Pro-tip: don't look directly at it for too long...
  • blueraven515
    blueraven515
    ✭✭
    I just want my mount :'(
  • ArrVeeGee
    ArrVeeGee
    ✭✭
    I'm surprised more people aren't trying my solution. Worked for me, I'm playing right now.

    Here's a link on how to edit your hosts file:

    http://helpdeskgeek.com/windows-xp-tips/edit-hosts-file/

    Works for Windows 7 too. Just be sure to edit the file in administrator mode.
  • Flouride_Bandito
    ArrVeeGee wrote: »
    Clearly there's an issue with the DNS servers that elderscrollsonline.com is using.

    The solution is simple; make a static entry in your hosts file for live-services.elderscrollsonline.com

    The IP for live-services.elderscrollsonline.com is supposed to be 198.20.198.110

    I added this to my host file, and voila. No problem logging in. Just remember to remove it after things have been fixed.

    Confirming that this works. Thank you for the ip address of the logon service!
  • zzerogg
    zzerogg
    ✭✭
    So apparently if i am already in a game i am in a forum trying to figure out why i can't get into it. I am unaffected. We should make this international hug a forum GM day because that is brilliant. I have an idea, if we dunk a suspected witch and drowns, she is innocent.
  • Ara_Valleria
    Ara_Valleria
    ✭✭✭✭✭
    Was totally freaking out. Thought it was at my end. :anguished:
    °‡° ÁDAMANT °‡°
    The Addon Abusers, Exploiters & Macro'ers Refuge
    •••• | Ara Valleria - AD NightBlade | Templàra Valleria - AD Templar | Åra Valleria - AD DragonKnight | Ára V - AD DragonKnight | Ara Laifu - DC NightBlade | Ara Waifu - EP Sorcerer | ••••

    ••••••| YOUTUBE |••••••
    Want to take a break from all the Lagging|Crashing|Cancer ?
    Play Albion Online
  • Flouride_Bandito
    ArrVeeGee wrote: »
    I'm surprised more people aren't trying my solution. Worked for me, I'm playing right now.

    Here's a link on how to edit your hosts file:

    http://helpdeskgeek.com/windows-xp-tips/edit-hosts-file/

    Works for Windows 7 too. Just be sure to edit the file in administrator mode.

    Yep, this works. I just logged in.

    Here's how to do it:

    1. Find a command prompt on your Windows install. On 10, that will involve typing "CMD" in the little search line. On 7, that will involve Start > Run > cmd.
    2. Run the command prompt as administrator. This is easily done by right clicking the icon you just found, and selecting Run as Administrator (win10) or Run as... Administrator (win7).
    3. Navigate to the directory where your hosts file lives. Not sure? Look online or just type cd / at the command line, then dir /s hosts*
    4. Type "notepad hosts"
    5. Add the following line anywhere in the file: 198.20.198.110 live-services.elderscrollsonline.com.

    Hooray you can log in!

    Problems:
    "Ugh I can't save the hosts file, it keeps asking me where I want to save it"
    You're not acting as an admin on it. Windows tries to prevent people from messing up; you need to runas admin in order to save the file. Saving it in a different location will not work.

    "I don't know where this hosts file is"
    Look online. Search for your version of Windows and "hosts file".
    Edited by Flouride_Bandito on May 26, 2016 6:13PM
  • Rohamad_Ali
    Rohamad_Ali
    ✭✭✭✭✭
    ✭✭✭✭✭
    Take your time . Some EP players in Cyrodiil need to fill out job applications anyways . :trollface:
  • Kartalin
    Kartalin
    ✭✭✭✭✭
    ✭✭
    just logged on, seems they fixed it
  • Hamrb
    Hamrb
    ✭✭✭✭
    Kartalin wrote: »
    just logged on, seems they fixed it

    me too!
    Founder of Sheogorath's Mortals NA PC

    Exiled Lannister EP Sorc dps
    Hamrb EP Temp healer or dps
    l mufasa l EP Stamblade
    Fat Tyrion EP DK dps
    Mia Stone AD DK tank or dps
    Finn the Altmer AD Nightmage
    Launch Pad McQuack DC DK DPS
    Sterk Stonecrusher EP Stamplar
    -Wabba Jack DC Stam Sorc
    Sheo's Sweeper DC Magicka Temp
This discussion has been closed.