Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

Realm Status

  • Armenua
    Armenua
    ✭✭✭
    ArrVeeGee wrote: »
    Clearly there's an issue with the DNS servers that elderscrollsonline.com is using.

    The solution is simple; make a static entry in your hosts file for live-services.elderscrollsonline.com

    The IP for live-services.elderscrollsonline.com is supposed to be 198.20.198.110

    I added this to my host file, and voila. No problem logging in. Just remember to remove it after things have been fixed.

    I don't know where to find the hosts file. With Windows 10, it seems everything that was easy to do before, I can't find it.
  • Armenua
    Armenua
    ✭✭✭
    The PC Login is up again
  • skillastat
    skillastat
    ✭✭✭✭
    seems some people can log in, but I still can't
    (PC NA)
    -Saulo Stamina Sorcerer
    -skillastat Stamina Nightblade
    -a blade spirit Stamina Templar
    -Ultima Online I Magicka Dragonknight
    -'Solo DC* Stamina Sorcerer
    -'Ultima Online Stamina Dragonknight
    -Nerd Dk Tank Dragonknight
    -Solochi Magicka Sorcerer
    -Solo Lucci Magicka Nightblade
    -Sølomon Magicka Warden

    *All characters are EP, except for one DC.


    French Canadian!
  • Immortal_Dark410
    Immortal_Dark410
    ✭✭✭✭
    skillastat wrote: »
    seems some people can log in, but I still can't

    Same i still cant get in
    Retired Guild Leader Of AMAZING DEALS OF TAMRIEL
    Retired Guild Leader Of AMAZING DEALS OF NIRN
    (ALL FACTION TRADE GUILDS)

    PC NA SERVER
    DC - DARKDROGO | ORC | STAM DK | LVL 50 | CP 1285
    AD - DARK-GEARLT-OF-RIVIA | ALTMER | MAG SORC | LVL 50 | CP 1285
    EP - DARK-ABYSS | DUNMER | MAG TEMP | LVL 50 | CP 1285
    DC - REAPERS-CLOACK-OF-YASSASEEN | BRETON | MAG NB | LVL 50 | CP 1285
    AD - DARK-SLADE-WILSON | KHAJIIT | STAM NB | LVL 50 | CP 585
    AD - THE-LAST-DRUID-OF-PARANOR | ALTMER | MAG DK | LVL 50 | CP 1285
    AD - GALADRIEL-LADY OF LIGHT | IMPERIAL | STAM SORC | LVL 50 | CP 1285

    CONSOLE PS5 NA SERVER AS WELL
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Thanks, everyone! We're calling this issue now resolved. :)
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • skillastat
    skillastat
    ✭✭✭✭
    Thanks, everyone! We're calling this issue now resolved. :)

    It's not, Jessica. I can't log in.
    (PC NA)
    -Saulo Stamina Sorcerer
    -skillastat Stamina Nightblade
    -a blade spirit Stamina Templar
    -Ultima Online I Magicka Dragonknight
    -'Solo DC* Stamina Sorcerer
    -'Ultima Online Stamina Dragonknight
    -Nerd Dk Tank Dragonknight
    -Solochi Magicka Sorcerer
    -Solo Lucci Magicka Nightblade
    -Sølomon Magicka Warden

    *All characters are EP, except for one DC.


    French Canadian!
  • Immortal_Dark410
    Immortal_Dark410
    ✭✭✭✭
    skillastat wrote: »
    Thanks, everyone! We're calling this issue now resolved. :)

    It's not, Jessica. I can't log in.

    Id have to agree ive tried logging in can't and ive restarted the "Client" as instructed but it still says i cant and still says under Announcements "Could not retrieve announcements"
    Retired Guild Leader Of AMAZING DEALS OF TAMRIEL
    Retired Guild Leader Of AMAZING DEALS OF NIRN
    (ALL FACTION TRADE GUILDS)

    PC NA SERVER
    DC - DARKDROGO | ORC | STAM DK | LVL 50 | CP 1285
    AD - DARK-GEARLT-OF-RIVIA | ALTMER | MAG SORC | LVL 50 | CP 1285
    EP - DARK-ABYSS | DUNMER | MAG TEMP | LVL 50 | CP 1285
    DC - REAPERS-CLOACK-OF-YASSASEEN | BRETON | MAG NB | LVL 50 | CP 1285
    AD - DARK-SLADE-WILSON | KHAJIIT | STAM NB | LVL 50 | CP 585
    AD - THE-LAST-DRUID-OF-PARANOR | ALTMER | MAG DK | LVL 50 | CP 1285
    AD - GALADRIEL-LADY OF LIGHT | IMPERIAL | STAM SORC | LVL 50 | CP 1285

    CONSOLE PS5 NA SERVER AS WELL
  • Leogon
    Leogon
    ✭✭✭✭✭
    It's working for me now. Thank you ZOS! :smile:
    Edited by Leogon on May 26, 2016 6:38PM
  • NBrookus
    NBrookus
    ✭✭✭✭✭
    ✭✭✭✭
    I still can't log in. Restarted client, restart computer... nada.

    Support ticket submitted, but don't call off the dogs yet, @ZOS_JessicaFolsom
    Edited by NBrookus on May 26, 2016 6:57PM
  • Immortal_Dark410
    Immortal_Dark410
    ✭✭✭✭
    skillastat wrote: »
    Thanks, everyone! We're calling this issue now resolved. :)

    It's not, Jessica. I can't log in.

    I guess I'll have to put a support ticket in *Sighs* , clearly some are able to log in and some aren't & Ive tried restarting launcher & Client & each time i get to log in screen it keeps saying log in error & on the bottom it still says cannot find announcements so its clearly not connecting to the host.
    Retired Guild Leader Of AMAZING DEALS OF TAMRIEL
    Retired Guild Leader Of AMAZING DEALS OF NIRN
    (ALL FACTION TRADE GUILDS)

    PC NA SERVER
    DC - DARKDROGO | ORC | STAM DK | LVL 50 | CP 1285
    AD - DARK-GEARLT-OF-RIVIA | ALTMER | MAG SORC | LVL 50 | CP 1285
    EP - DARK-ABYSS | DUNMER | MAG TEMP | LVL 50 | CP 1285
    DC - REAPERS-CLOACK-OF-YASSASEEN | BRETON | MAG NB | LVL 50 | CP 1285
    AD - DARK-SLADE-WILSON | KHAJIIT | STAM NB | LVL 50 | CP 585
    AD - THE-LAST-DRUID-OF-PARANOR | ALTMER | MAG DK | LVL 50 | CP 1285
    AD - GALADRIEL-LADY OF LIGHT | IMPERIAL | STAM SORC | LVL 50 | CP 1285

    CONSOLE PS5 NA SERVER AS WELL
  • NBrookus
    NBrookus
    ✭✭✭✭✭
    ✭✭✭✭
    Armenua wrote: »
    ArrVeeGee wrote: »
    Clearly there's an issue with the DNS servers that elderscrollsonline.com is using.

    The solution is simple; make a static entry in your hosts file for live-services.elderscrollsonline.com

    The IP for live-services.elderscrollsonline.com is supposed to be 198.20.198.110

    I added this to my host file, and voila. No problem logging in. Just remember to remove it after things have been fixed.

    I don't know where to find the hosts file. With Windows 10, it seems everything that was easy to do before, I can't find it.

    It's in the same location. %SystemRoot%\System32\drivers\etc\hosts
  • TheTraveler
    TheTraveler
    ✭✭✭
    I have restarted the loader, in fact rebooted my entire PC, but i still cannot log in - I get an error 201. ..and I especially booked some time off to play now since I'm in a race against time to make VR16 before DB... the clock is ticking and so are the usefulness of my exp scrolls... :(
  • drumbendrum_ESO
    drumbendrum_ESO
    ✭✭✭
    Still doing Tap out with the Mrs. So when we get done I'm a give it a shot!
  • FinneganFroth
    FinneganFroth
    ✭✭✭✭✭
    Yeah, still not able to log in.
  • Humphie
    Humphie
    ✭✭✭✭✭
    I can't log in either.
  • Locnaar
    Locnaar
    ✭✭✭
    I can log into the pts, but cannot log into live error201
    former GM All's Faire Trading Guild

    beta tester Jan 2014


    overheard in Reaper's Marsh (random brigand) "I only kill people who kill people, 'cause killin' people is wrong ..."
  • TheTraveler
    TheTraveler
    ✭✭✭
    FWIW mine cannot retrieve announcements either.
  • Mojmir
    Mojmir
    ✭✭✭✭✭
    ✭✭✭✭✭
    Thanks, everyone! We're calling this issue now resolved. :)

    uhm no its not
  • Rumba1
    Rumba1
    ✭✭✭
    Still unable to log in
  • Mandier
    Mandier
    Soul Shriven
    Can't log in either
  • Immortal_Dark410
    Immortal_Dark410
    ✭✭✭✭
    Mojmir wrote: »
    Thanks, everyone! We're calling this issue now resolved. :)

    uhm no its not

    I'd have to agree to this a lot of people still can not log on then it seems.
    Retired Guild Leader Of AMAZING DEALS OF TAMRIEL
    Retired Guild Leader Of AMAZING DEALS OF NIRN
    (ALL FACTION TRADE GUILDS)

    PC NA SERVER
    DC - DARKDROGO | ORC | STAM DK | LVL 50 | CP 1285
    AD - DARK-GEARLT-OF-RIVIA | ALTMER | MAG SORC | LVL 50 | CP 1285
    EP - DARK-ABYSS | DUNMER | MAG TEMP | LVL 50 | CP 1285
    DC - REAPERS-CLOACK-OF-YASSASEEN | BRETON | MAG NB | LVL 50 | CP 1285
    AD - DARK-SLADE-WILSON | KHAJIIT | STAM NB | LVL 50 | CP 585
    AD - THE-LAST-DRUID-OF-PARANOR | ALTMER | MAG DK | LVL 50 | CP 1285
    AD - GALADRIEL-LADY OF LIGHT | IMPERIAL | STAM SORC | LVL 50 | CP 1285

    CONSOLE PS5 NA SERVER AS WELL
  • TheTraveler
    TheTraveler
    ✭✭✭
    FWIW mine cannot retrieve announcements either.
    My friend in Toronto and I tried an experiment: (he couldn't log in earlier either): we exchanged log in details, and he can, from his PC, log in now on both his own AND on my account: I cannot, from my PC, log in to either my own or his account.

    So the problem seems to be IP address connected?
  • Immortal_Dark410
    Immortal_Dark410
    ✭✭✭✭
    FWIW mine cannot retrieve announcements either.
    My friend in Toronto and I tried an experiment: (he couldn't log in earlier either): we exchanged log in details, and he can, from his PC, log in now on both his own AND on my account: I cannot, from my PC, log in to either my own or his account.

    So the problem seems to be IP address connected?

    could be then, I mean if your not getting announcements like me then its basically not connecting to Host IP i believe.
    Retired Guild Leader Of AMAZING DEALS OF TAMRIEL
    Retired Guild Leader Of AMAZING DEALS OF NIRN
    (ALL FACTION TRADE GUILDS)

    PC NA SERVER
    DC - DARKDROGO | ORC | STAM DK | LVL 50 | CP 1285
    AD - DARK-GEARLT-OF-RIVIA | ALTMER | MAG SORC | LVL 50 | CP 1285
    EP - DARK-ABYSS | DUNMER | MAG TEMP | LVL 50 | CP 1285
    DC - REAPERS-CLOACK-OF-YASSASEEN | BRETON | MAG NB | LVL 50 | CP 1285
    AD - DARK-SLADE-WILSON | KHAJIIT | STAM NB | LVL 50 | CP 585
    AD - THE-LAST-DRUID-OF-PARANOR | ALTMER | MAG DK | LVL 50 | CP 1285
    AD - GALADRIEL-LADY OF LIGHT | IMPERIAL | STAM SORC | LVL 50 | CP 1285

    CONSOLE PS5 NA SERVER AS WELL
  • TheTraveler
    TheTraveler
    ✭✭✭
    I don't suppose I can go and level my toon on the PTS, can I? :P Does one get to play your own toons there?
  • ArrVeeGee
    ArrVeeGee
    ✭✭
    For those who still can't log in -- some times DNS updates/propagation can take time. Try rebooting your routers, or switching your DNS servers to Google: 8.8.8.8 and 8.8.4.4

    You could also try running a ipconfig /flushdns on your machine.

    Open a command prompt and issue: "ipconfig /flushdns", then try logging in again.

    Alternatively, if you STILL cannot log in, the solution I originally offered WILL work for you.

    Just add an entry in your hosts file for live-services.elderscrollsonline.com.
  • Immortal_Dark410
    Immortal_Dark410
    ✭✭✭✭
    I don't suppose I can go and level my toon on the PTS, can I? :P Does one get to play your own toons there?

    even if you level your toon on the PTS, it wont translate to the live server lol
    Retired Guild Leader Of AMAZING DEALS OF TAMRIEL
    Retired Guild Leader Of AMAZING DEALS OF NIRN
    (ALL FACTION TRADE GUILDS)

    PC NA SERVER
    DC - DARKDROGO | ORC | STAM DK | LVL 50 | CP 1285
    AD - DARK-GEARLT-OF-RIVIA | ALTMER | MAG SORC | LVL 50 | CP 1285
    EP - DARK-ABYSS | DUNMER | MAG TEMP | LVL 50 | CP 1285
    DC - REAPERS-CLOACK-OF-YASSASEEN | BRETON | MAG NB | LVL 50 | CP 1285
    AD - DARK-SLADE-WILSON | KHAJIIT | STAM NB | LVL 50 | CP 585
    AD - THE-LAST-DRUID-OF-PARANOR | ALTMER | MAG DK | LVL 50 | CP 1285
    AD - GALADRIEL-LADY OF LIGHT | IMPERIAL | STAM SORC | LVL 50 | CP 1285

    CONSOLE PS5 NA SERVER AS WELL
  • skillastat
    skillastat
    ✭✭✭✭
    Still not working after I went back from taking a walk
    (PC NA)
    -Saulo Stamina Sorcerer
    -skillastat Stamina Nightblade
    -a blade spirit Stamina Templar
    -Ultima Online I Magicka Dragonknight
    -'Solo DC* Stamina Sorcerer
    -'Ultima Online Stamina Dragonknight
    -Nerd Dk Tank Dragonknight
    -Solochi Magicka Sorcerer
    -Solo Lucci Magicka Nightblade
    -Sølomon Magicka Warden

    *All characters are EP, except for one DC.


    French Canadian!
  • Vidahr
    Vidahr
    ✭✭✭
    I still can't get in.

    Was hoping to play ESO on my day off, since I can't go outside. Thunder storming here and what-not.
  • FinneganFroth
    FinneganFroth
    ✭✭✭✭✭
    Vidahr wrote: »
    I still can't get in.

    Was hoping to play ESO on my day off, since I can't go outside. Thunder storming here and what-not.

    Hah, that was precisely my plan too!
  • drumbendrum_ESO
    drumbendrum_ESO
    ✭✭✭
    I'm in!
This discussion has been closed.