Still can't load into any instances in Cold harbor

fuzzypotatoe · May 2016

Every time I try to load into any instance on a quest chain it gets stuck on the load screen this is happening in cold harbor I have to shut down the game and restart it every time this happens. It gives me a message saying usually long load time and sits there for minutes linear wait so far was 10 minutes. It didn't load. GT: FuzzyPotatoe Charector name: Grog'Nak

fuzzypotatoe · May 2016

Also this is after your second Maintenon today.

ZOS_JessicaFolsom · May 2016

Thanks for letting us know - we're picking back up investigating this.

fuzzypotatoe · May 2016

Just more of a heads up it is spreading to other instances won't let me load into mages guild quest instance for the Al'rika Desert quest chain, either now. It did let me do The Harborage Solo instances though.

ZOS_JessicaFolsom · May 2016

@fuzzypotatoe - Could you try completely restarting your Xbox One to see if it helps?

fuzzypotatoe · May 2016

I hard reset my xboxone and still an issue, also I keep losing my active XP boosts and tricorn boosts that I bought from the crown. This is the second one that has disappeared while I was offline and I did log off before I shut the game down. I can't advance if I can't log into solo dungeons...

fuzzypotatoe · May 2016

Sorry not just solo dungeons it's also effecting quest loading screens as well

fuzzypotatoe · May 2016

Now my ESO plus is missing!! I paid for it on May 13, 2016... Come on now. This is really starting to get out of hand.

fuzzypotatoe · May 2016

My ESO plus subscription is active on my Xboxone subscription page, but says inactive in the game.

fuzzypotatoe · May 2016

@ZOS_JessicaFolsom can you please notify me on here or through email when this is going to be fixed?